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  • Archived

Some autofill don't fill in front suggested log ins

I use Firefox to save and autofill passwords, which has worked perfect for years. It still works correctly on a Windows PC, but the problem is on my Huawei P30 pro phone.… (read more)

I use Firefox to save and autofill passwords, which has worked perfect for years. It still works correctly on a Windows PC, but the problem is on my Huawei P30 pro phone. It used to work correctly but I tried using the phones password manager for both websites and Apps, as a safety back up. I got confused because I was getting 2 lots of suggested log ons. Therefore I switched off everything apart from Firefox. Save passwords and autofill are enabled and some websites load correctly. However some websites where the family have a variety of logons I get all the suggested logons. The list of all usernames and passwords appear but when I touch them they don't automatically fill in. If I go into the password manager on Firefox on my phone all the correct details are saved but they just don't transfer to the website. It is strange because some sites do take the password - I'm not sure but I think it's when there are a variety of possible Loggins. I tried clearing all cookies, and logged out of Firefox and back in but still have the issue. Firefox sync is still working OK.

Asked by Trevor Z 1 year ago

Last reply by Paul 8 months ago

  • Solved
  • Archived

Firefox Nightly for Android non-responsive

Just a white screen today. Restarting device didn't help Settings > Apps > Firefox Nightly > Force stop didn't help Android has an option to clear a cac… (read more)

Just a white screen today.

  • Restarting device didn't help
  • Settings > Apps > Firefox Nightly > Force stop didn't help

Android has an option to clear a cache, but I don't know whether that is safe. Would prefer not to clear data if possible to avoid.

Asked by jscher2000 - Support Volunteer 1 year ago

Answered by Chris Peterson 1 year ago

  • Archived

pixiv.net

I got error message "download failed" when download image from pixiv.net using Firefox 105.1.0 and Firefox Nightly 107.0a1 but I can download from Brave android 105 and F… (read more)

I got error message "download failed" when download image from pixiv.net using Firefox 105.1.0 and Firefox Nightly 107.0a1 but I can download from Brave android 105 and Firefox PC and Firefox Developer Edition. I tried change from wifi to cellular, disable extention, clear cookies, change protection from enhance to normal, update my phone os, allow files access but still can't fix the problem. I would appriciate if there's some ways to fix this, please help me.

Asked by Keenu 1 year ago

Last reply by Paul 1 year ago

  • Archived

"Media player" options in notification panel are not available when we play any YouTube video in Firefox.--bugid: 4682312

Issue information: Title: "Media player" options in notification panel are not available when we play any YouTube video in Firefox Package name: org.mozilla.firefox Build… (read more)

Issue information: Title: "Media player" options in notification panel are not available when we play any YouTube video in Firefox Package name: org.mozilla.firefox Build number/Version: 106.1.0 Device, Model, Android ,OS: OPPO Reno8 Pro+,Android 13.0,OS 13.0(Pixel T devices doesn’t have this issue due to differnt UI design) Reproduce Frequency :10/10 Estimated impact: All OPPO users who use Andriod 13 devices are affected.

Reproduce steps: 【Preconditions】Download the latest version of Firefox from the Google Play Store 【Operation Steps】 Open Firefox >> open YouTube and play any video >>go to notification panel >> try to click media player and observe the phenomeno

Actual result: "Media player" options in notification panel are not available when we play any YouTube video in Firefox. Expected result:"Media player" options in notification panel should be able to click and response normally when we play any YouTube video in Firefox.

Analysis from our engineers: All OPPO T devices can reproduce, and Chrome browser doesn’t have this issue, therefore we analysis confirms that it is an application issue.

Log link: Phenomenon video&log have attached: https://drive.google.com/drive/folders/18HJJ0h3AlG-9N45petUNrN6gQ4JEcYcB?usp=share_link

Asked by wenting Hou 1 year ago

Last reply by Kiki 1 year ago

  • Archived

Datalist doesn't work

Firefox Browser on Android, 106.1.0. Datalist options do not show at all. On Windows, although there is no downward arrow like in other browsers, the options do come up… (read more)

Firefox Browser on Android, 106.1.0.

Datalist options do not show at all.

On Windows, although there is no downward arrow like in other browsers, the options do come up when I click into the input field.

On Android, nothing.

Asked by zoltan.k81 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

The Guardian website and apparent memory blowout

The issue where Firefox on Android does apparent background restarts is still occurring in the most recent release builds. This was first discussed in the now archived t… (read more)

The issue where Firefox on Android does apparent background restarts is still occurring in the most recent release builds.

This was first discussed in the now archived topic https://support.mozilla.org/en-US/questions/1379604

It is 100% reproducible. Steps:

1. Go to https://www.theguardian.com/uk 2. Open in background tab one or two internal links to stories in that website 3. Firefox is hang for e.g. 40s then reloads from scratch all open tabs including to other sites 4. The device will behave as if it was recently restarted with all other apps doing UI refresh activity when you next access them

The repro steps are truly simple.

Should we raise this as an iss with the website instead? e.g. Chrome does not and never has had a problem like this on that website.

Cheers,


108.2.0 (Build #2015925643), 78718ba91+ AC: 108.2.0, 9174b4e74f GV: 108.0.2-20230104165113 AS: 95.0.1

Asked by mrjames 1 year ago

Last reply by mrjames 1 year ago

  • Archived

Upload file

I cannot upload any file on any website I delete nightly Firefox and download it again Nothing has changed. I give it promise now i try to upload image and the pictures … (read more)

I cannot upload any file on any website I delete nightly Firefox and download it again Nothing has changed. I give it promise now i try to upload image and the pictures dont upload This problem from last update

Asked by nadeemnahas32 1 year ago

Last reply by Paul 1 year ago

  • Archived

landscape viewing

Recently when watching a video, or just viewing a web feed, and turning my Galaxy Note 20 Ultra to landscape view, a white screen appears and can not see anything else. … (read more)

Recently when watching a video, or just viewing a web feed, and turning my Galaxy Note 20 Ultra to landscape view, a white screen appears and can not see anything else.

Asked by alexglanden 1 year ago

Last reply by Paul 1 year ago

  • Archived

The preview of the scanning interface appears stretched when entering Firefox in landscape mode. --bugid:5134092

issue information: Title: The preview of the scanning interface appears stretched when entering Firefox in landscape mode Package name: org.mozilla.firefox Build number/v… (read more)

issue information: Title: The preview of the scanning interface appears stretched when entering Firefox in landscape mode Package name: org.mozilla.firefox Build number/version: 109.2.0 Device, Model, Android ,OS: OPPO (New Tablet, unreleased), Android 13.0, OS 13.1 (Huawei mate11 & Samsung S8 also have this problem) Recurrence rate: 10/10 Expected impact: All Android Tablet users will be affected.

Steps to reproduce: 【Prerequisite】Download the latest version of Firefox from the Google Play Store 【Operation steps】 1. Enter Firefox app in landscape mode 2. Click Scan from the upper right side of the input box 3. Observe the issue

Actual Result:The preview of the scanning interface appears stretched. Expected result:The preview of the scanning interface should display normally without stretched.

Analysis from our engineers: The problem will appear in landscape mode, and the app needs to correctly obtain the current orientation of the system and configure a suitable resolution. Physical size:2000x2800 Physical density:400

Log link: attached phenomenon video & log: https://drive.google.com/drive/folders/1cnFMNnDu-gukKqcr-Lq9d51nk1K7aL4l?usp=share_link

Asked by wenting Hou 1 year ago

Last reply by Paul 1 year ago

  • Archived

Problem with entering user names/passwords [Newest Firefox Android Update]

Good evening, ever since the latest update (and the version before it) I've encountered a problem with pasting saved user names and passwords into the login brackets. … (read more)

Good evening,

ever since the latest update (and the version before it) I've encountered a problem with pasting saved user names and passwords into the login brackets.

Expected behaviour: A website is loaded; the website is a login page for which I have saved user data. For the login id and password bracket each Firefox suggests the information via dropdown menu. I choose the specific data set, after which the brackets are filled automatically by the app.

Encountered behaviour: I choose the specific data set, but the information is not filled into the brackets. The user data has to be entered manually for each bracket.

Thanks in advance for the help!

Kind regards, Il_Bolognese

Asked by Il_Bolognese 1 year ago

Last reply by Il_Bolognese 1 year ago

  • Archived

Sync stored credentials are not entered on pages

Hello everybody. Been running Sync from day one and yesterday on my android firefox for some reason, even though I was offered the chance to enter my stored credentials … (read more)

Hello everybody.

Been running Sync from day one and yesterday on my android firefox for some reason, even though I was offered the chance to enter my stored credentials while logging in, nothing happened when I selected them: neither account name nor login was filled in. Tried different sites for which I've stored credentials, with the same result.

Closing and reopening firefox and even rebooting my phone did not help. I've deleted the app's cache as well, no change. Anyone noticed something similar?

Running 110.0.1 with only ublock origin as an extension, nothing else. Mobile is a Oneplus 6m running Android 11.

Asked by Michail Pappas 1 year ago

Last reply by Michail Pappas 1 year ago

  • Archived

i pay my fees from mozile firefox

I pay my fees from mozile firefox but the page get refresh n fees receipt is not generated but the amount of fees will be debited from my bank account what should I do … (read more)

I pay my fees from mozile firefox but the page get refresh n fees receipt is not generated but the amount of fees will be debited from my bank account what should I do

Asked by abbasjalal07 1 year ago

Last reply by a.mpoygiatiwths 1 year ago

  • Archived

Not able to unlock Access to Saved Logins

Recently I found that I can't access to on all saved loigns and password on my phone Android Samsung. The face recognition pops out but failed to recognize and allow me t… (read more)

Recently I found that I can't access to on all saved loigns and password on my phone Android Samsung. The face recognition pops out but failed to recognize and allow me to go the list. ... all things are correct on my phone. The face recognition is working, one time un-install Firefox and Re-install again, nothing fixed.

There is no other solution that even can use my pattern to unlock.

Couldn't make screen shot, the security features not allow me to do.

Asked by hkorour 1 year ago

Last reply by Paul 8 months ago

  • Archived

Automatic email and password field filling stopped working

Firefox for Android 110.0.1 I have created a simple HTML login form (code pasted below). In the past it worked perfectly using Firefox on Android but now when I tap insi… (read more)

Firefox for Android 110.0.1

I have created a simple HTML login form (code pasted below). In the past it worked perfectly using Firefox on Android but now when I tap inside the email field the Suggested logins link appears above my keyboard as normal and, when I click on it, a list of suggested logins is presented as normal. If I tap on one of the suggested logins (A URL with ...... underneath representing the password) I am taken back to the login form but the suggested login has not populated the email and password fields which are still empty. So, I have to type or copy and paste the email and password into the fields in order to be able to login.

I have pasted the code below.

<meta charset="UTF-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <title>Document</title>

Login

<form method="post"> <label for="email-input">Email</label> <input type="email" id="email-input" name="email" required> <label for="password-input">Password</label> <input type="password" id="password-input" name="password" required> <input type="submit" id="submit-input" value="Login" name="submit"> </form>

Asked by greigsteve 1 year ago

Last reply by Paul 8 months ago

  • Archived

Account and password fields lose focus on some sites

When I try to logon to some sites, Google Drive for instance, the input field lose focus when I click and try to use my saved logins and the field stays empty. I go to th… (read more)

When I try to logon to some sites, Google Drive for instance, the input field lose focus when I click and try to use my saved logins and the field stays empty. I go to the URL, click the account name field, then the suggested logins (not sure what the exact English header says, since my settings are in Swedish), and it sort of quickly flicker and then the saved accounts and passwords comes up, but by then the field has lost its focus.

Asked by pepeu 1 year ago

Last reply by Paul 8 months ago