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Cant login to Firefox sync

Well, I scan the qr code, I login in the Website, it sends me to the account settings, and then nothing. Still not logged in to Firefox. Im using graphene OS, maybe it's … (read more)

Well, I scan the qr code, I login in the Website, it sends me to the account settings, and then nothing. Still not logged in to Firefox. Im using graphene OS, maybe it's some permission issue?

Asked by ludovitkramar 1 year ago

Answered by Paul 1 year ago

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Unable to log in to Sync on Firefox Beta

Neither "Ready to scan" nor "Use email instead" will log me into my account in Firefox. When I try to log in, I'm only logged into my account in that one single tab that … (read more)

Neither "Ready to scan" nor "Use email instead" will log me into my account in Firefox. When I try to log in, I'm only logged into my account in that one single tab that I used for it, Firefox accounts says it's "Chrome Mobile 84". I'm unable to get Firefox itself to log in to my account at all.

Firefox Beta 112.0b9 Samsung SM-G965F

Asked by daed 1 year ago

Last reply by Paul 1 year ago

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Auto log-out issues

While Enhanced Tracking Protection is "Enabled" by default... Log-in of websites get log-out automatically... If I "disable" Enhanced Tracking Protection, then I could lo… (read more)

While Enhanced Tracking Protection is "Enabled" by default... Log-in of websites get log-out automatically... If I "disable" Enhanced Tracking Protection, then I could log-in into websites... But as again enable Enhanced Tracking Protection, it suddenly get log-out again...

Asked by abhishek3494 1 year ago

Last reply by Paul 1 year ago

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2-step verification with OTP not working

While I am logging into my favourite site with a 2-step verification process... 1st I enter login details, then I proceed for OTP verification, on filling the OTP, the OT… (read more)

While I am logging into my favourite site with a 2-step verification process... 1st I enter login details, then I proceed for OTP verification, on filling the OTP, the OTP verification page keeps reloading and doesn't get login...

Asked by abhishek3494 1 year ago

Last reply by Paul 1 year ago

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Password problem

Hi, I have a problem with remembering the login details on the account - the point is that everything works fine on the browser on the computer, while on the browser on t… (read more)

Hi, I have a problem with remembering the login details on the account - the point is that everything works fine on the browser on the computer, while on the browser on the phone (android) it sees the login details, but after selecting it, it does not complete the login fields as if there were no such data and they are, after checking the tab "saved login details" and finding the login, I manually copy the data and paste it on the page, then I log in ok. Why does the login not work with saved logins? Has anyone had or has the same problems? P.S Synchronization is done, the browser is reinstalled, it's the same on another phone

Asked by Piotr Lewicki 1 year ago

Last reply by Paul 8 months ago

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2nd verification call my device for verification that way you know you are calling the right device because I had people tracking my device turning off the 2nd verification I'm trying to add for security reasons

I want my 2nd verification turned back on , I had someone tracking my device turning this 2nd security off so they could steal my info , now I want it turned on so you kn… (read more)

I want my 2nd verification turned back on , I had someone tracking my device turning this 2nd security off so they could steal my info , now I want it turned on so you know you calling the right device

Asked by vrvsworldeveryday 1 year ago

Last reply by Paul 1 year ago

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Firefox Nightly Will NOT Sign in To Synch

I've been using Firefox Nightly for Android and Firefox for Android for years without issue. I've left Nightly at build 68.5a1 as it has several features that later buld… (read more)

I've been using Firefox Nightly for Android and Firefox for Android for years without issue. I've left Nightly at build 68.5a1 as it has several features that later bulds removed. I sync across all my mobile devices but NOT with my desktop. When a website requires a newer browser version to run, then I switch to plain Firefox.

Today Nightly would NOT open. It opened and pointed to an offline file. I noticed it was marked by "///". I'm sorry I didn't take a screenshot or note the file.

Reading several posts, I removed Nightly, purged the cash and purged the data. Then I reinstalled Nightly from the apk file I saved. While the install went without a hitch, it will NOT permit me to sign in to synch the data saved in all my other devices. It just spins as this image shows.

I read a post indicating a direct url for sign in and tried it. But it only worked for Firefox and NOT Nightly.

How do I resolve this?

Asked by newwave2553 1 year ago

Last reply by Paul 1 year ago

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Saved login info BUG

So i signed up in few websites and after completing my work instead of logging out I simply deleted everything history,cookies and all and I've disabled saving password i… (read more)

So i signed up in few websites and after completing my work instead of logging out I simply deleted everything history,cookies and all and I've disabled saving password info. But when I again open Firefox I'm still logged in. It doesn't happen in chrome why Firefox kept me logged in websites after clearing all cookies. Is there any solution to this?

Asked by starsky3 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox Account sometimes only works with old password (maybe from when FF Sync was separate?)

I changed my the password to my Firefox account, let's call the old one "OldPassword" and the current one "NewPassword". When I sign into accounts.firefox.com, I enter "N… (read more)

I changed my the password to my Firefox account, let's call the old one "OldPassword" and the current one "NewPassword". When I sign into accounts.firefox.com, I enter "NewPassword", and it works as expected. HOWEVER, occasionally when I try to sign into my Firefox account, it tells me that password is INCORRECT.

The most reproducible situation is when I have some sync issue and I need to sign back into my Firefox Account on mobile in order to reestablish a Sync connection between FF Mobile and FF Desktop. In this situation, entering "NewPassword" fails, but "OldPassword" works!

If I go to accounts.firefox.com/settings/change_password, and enter "OldPassword" in the Current Password field and "NewPassword" in the New Password fields, it will say that I've entered an incorrect current password. When I put "NewPassword" in the Current PW field, it accepts that as correct, but then says, "New password cannot be the same as current password."

My current theory is that Firefox Sync used to be a separate service from the Firefox Account, and users could create a password for each that didn't necessarily have to be the same (That's how it used to work, right? Am I remembering that correctly?) A few years back, Sync got integrated into Account so it all uses one password. At some point, I updated my account password to "NewPassword", but for some reason the Sync part of the system didn't get its credential updated in the same way.

Can anyone provide insight into this situation, or how to fix it? I'd really like to not have to remember two separate FF passwords and guess which one to use each time I need to sign in.

Asked by fiffox 12 months ago

Last reply by fiffox 11 months ago