Firefox for Android Support Forum

Hi,

I have been watching YouTube videos on firefox android and have been clicking ful screen and landscape has been fine. Then over night a few days ago, it stopped. When I turn the phone to landscape, the video sound is playing but the video is blank, with no picture. It is fine in normal portrait just not when I click full screen when it was working.

I've cleared the cache and history, I've even unistalled Firefox and reinstalled it twice, once from the play store and once as the apk but to no avail. I have also disabled adons, tried the picture to picture, and autoplay but nothing works.

Any help to rectify and return my viewing would be appreciated.

Firefox for Android is constantly hanging on my Xiaomi MI9 (Android 11). Let's say I open the Firefox, browsing some time, then open another tab and it's hanging. I had to force stop it and restart. This is happening every day multiple times per day. I also noticed that "Share" menu doesn't load anything, neither my devices nor applications, if the Firefox is about to start hanging. If I open any link in a new tab after I see that I cannot share the current page - it will be hanging. It also often starts hanging when I click the URL bar, when I try to copy the URL of the current page. I cannot willingly reproduce the issue. Sometimes it just works great no matter how much I was browsing and how many apps I switched. Sometimes it starts hanging very close after loading the browser. The very usual pattern is the following: I open the browser, start searching something, like "flight tickets", go to some site, and then open any link from this site in a new tab. And it starts hanging. This happens let's say 5-10 times per day. Sometimes it happens every time repeatedly, one after another. But sometimes not. I'm using latest version of Firefox from Play store.

I have a Chromebook, after entering the name of the collection and trying to add a page, I click enter on the keyboard and nothing happens, I tried both the physical and touch screens keyboard, it worked normally before. How i can fix this? I have newest version firefox android.

I got the new samsung galaxy S24 with android, and when i'm using mozilla firefox the screen is flashes in dark, or stay black, i had to switch to google chrome. I hope you'll fix it. Kind regards

Sometimes whenever i use twitter it will crash and stop working everytime i switch a other tab it glitches and stays on the tab i switched from, and it would also black out and make the tab unusable.

Whenever I try to properly use the Firefox browser: I get a "download Firefox page"!! I already have a recent mozilla / Firefox account! WHAT CAN Mozilla DO TO FIX THIS PROBLEM? & WHEN? Perhaps I should just get rid of mozilla/Firefox altogether. This is the second time I've tried to contact mozilla for support! CONTACT ME @: [Email address]

                           Frier Adler

Hello Mozilla team.

I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I open a new tab or open a link via my email account it is flashing constantly without being able to browse as usual.

Any help? (I have already unistalled / reinstalled the app.

Look forward to hearing from you

Kind regards

Serafeim

For awhile now since I last updated the android app it's started freezing after awhile when I try to open a new tab or type in the address bar. Sometimes it looks like it's opening a new tab but it's just a duplicate of a different tab then it freezes. Restarting the app makes it work again but it won't remember the last thing I was doing and the history shows up entirely blank. Even closing the app before it freezes it won't remember what I just had open

When I'm going to full screen video - I'm got control buttons on the screen. It's happened 2 weeks ago and go on to this day. Phone control gistogram button's don't hide, I'm trying everything to fix it (( Some time it's don't showing, but not now - it's on the screen - no matter what sites or player on this site ((

Dear Facebook Team,

My Facebook ID asks to turn on two-factor authentication problem when I click on enable two-factor I get logged out. Please solve my problem as soon as possible.

My Facebook Information

First Name:çlassic Last Name:bøy Facebook Link:https://www.facebook.com/himan0112233?mibextid=ZbWKwL Facebook Email : [email address]

Firefox has been a great browser on my new S22 however I have noticed recently that it has been dropping my battery percentage extremely fast, and I notice its lower almost every minute I check. This is confirmed in the battery settings menu where it shows an abnormally high amount of usage, when I mainly use Firefox for general browsing and close background tabs.

I must disable popup asking to open link in another app l. I must stay in firefox, without this annoying popup appearing everytime on AliExpress. Even though I choose to never open links in outside apps, it keeps asking. Hell this is so annoying. The proposed solution does not fix it, the only way for me to get rid of the annoying message is to uninstall AliExpress, which I don't want to do, because I have two accounts and must use both for personal purpose. Please enable a way to diable at all this pop up without going to the app, as Must stay in firefox. Sincerely yours, J.M.

The keyboard when using Firefox Android on my Galaxy S24+ suddenly disappears then starts opening and closing and eventually I'm left with the a blank space where the keyboard sits but I can type on the blank area and the keyboard responds with characters. Eventually I have to repeatedly close Firefox Android to get it to operate correctly. Clearing the keyboard app (Samsung) seems to help.