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500 Internal Error

Keep getting the message on new Tab page..."500 Internal Error". Tried a search of it, found correction suggestions...did a soft & hard reboot=nothing. Tried finding … (read more)

Keep getting the message on new Tab page..."500 Internal Error". Tried a search of it, found correction suggestions...did a soft & hard reboot=nothing. Tried finding the Firefox Cache, that said to delete, but can't find that file in the Settings tab in Firefox. So can't do any searches in Firefox for 2 days now. Can you help to resolve this? Or, do I have to delete Firfox & go to another browser?

Asked by Reg Reg 3 months ago

Last reply by Paul 3 months ago

Firefox Android keyboard disappears

The keyboard when using Firefox Android on my Galaxy S24+ suddenly disappears then starts opening and closing and eventually I'm left with the a blank space where the key… (read more)

The keyboard when using Firefox Android on my Galaxy S24+ suddenly disappears then starts opening and closing and eventually I'm left with the a blank space where the keyboard sits but I can type on the blank area and the keyboard responds with characters. Eventually I have to repeatedly close Firefox Android to get it to operate correctly. Clearing the keyboard app (Samsung) seems to help.

Asked by iamliving 2 months ago

Last reply by Paul 2 months ago

I must disable popup asking to open link in another app l. I must stay in firefox, without this annoying popup

I must disable popup asking to open link in another app l. I must stay in firefox, without this annoying popup appearing everytime on AliExpress. Even though I choose to … (read more)

I must disable popup asking to open link in another app l. I must stay in firefox, without this annoying popup appearing everytime on AliExpress. Even though I choose to never open links in outside apps, it keeps asking. Hell this is so annoying. The proposed solution does not fix it, the only way for me to get rid of the annoying message is to uninstall AliExpress, which I don't want to do, because I have two accounts and must use both for personal purpose. Please enable a way to diable at all this pop up without going to the app, as Must stay in firefox. Sincerely yours, J.M.

Asked by s23u do Jon 3 months ago

Last reply by Paul 3 months ago

tabs reload automatically when switched or closed even for a sec

So the problem is when i am palying a video and i go home the video reloads automatically and starts from the starting even when i switched to home or other tabs just for… (read more)

So the problem is when i am palying a video and i go home the video reloads automatically and starts from the starting even when i switched to home or other tabs just for a sec.makes multitasking a nightmare.chromium based browsers don't do that

Asked by mail2amikg 3 weeks ago

Last reply by Paul 3 weeks ago

Firefox is buggy and glitchy

Sometimes whenever i use twitter it will crash and stop working everytime i switch a other tab it glitches and stays on the tab i switched from, and it would also black o… (read more)

Sometimes whenever i use twitter it will crash and stop working everytime i switch a other tab it glitches and stays on the tab i switched from, and it would also black out and make the tab unusable.

Asked by illogicalcomix 3 months ago

Last reply by Paul 3 months ago

Javascript not working more and more

Websites are mostly reporting that my browser Firefox Android latest needs advanced or enhanced Javascript support and about:config no longer works. All sites working in… (read more)

Websites are mostly reporting that my browser Firefox Android latest needs advanced or enhanced Javascript support and about:config no longer works.

All sites working in Microsoft Edge for Android.

Asked by JWvanLohuizen 2 weeks ago

Last reply by TyDraniu 2 weeks ago

full screen video

Hi running latest firefox for Android on Pixel6a. Whenever I full screen a video, it minimizes Firefox and I'm back at my phone's home screen. After this happens I'll reo… (read more)

Hi running latest firefox for Android on Pixel6a. Whenever I full screen a video, it minimizes Firefox and I'm back at my phone's home screen. After this happens I'll reopen Firefox and full screen the video it will work properly.

Asked by Kay Cee 1 month ago

Last reply by welchia 1 month ago

can't play videos on Firefox for android

I had trouble with pages not gully loading before and videos not playing and now the videos don't play at all. No matter refreshing, closing Firefox, blocking YouTube she… (read more)

I had trouble with pages not gully loading before and videos not playing and now the videos don't play at all. No matter refreshing, closing Firefox, blocking YouTube shenanigans with ublock (I also get this problem on steam) or unblocking. I would really prefer that I don't have to reinstall AGAIN. I already had to do that not long ago. Can anyone help me with this problem...? Thank you

Asked by ttaraeley 3 months ago

Last reply by Paul 3 months ago

WHERE IS MOZILLA SUPPORT??

WHERE IS SUPPORT?? I've been waiting for support to acknowledge my question for over 3 weeks. In the mean time, I can't use firefox for search results because it doesn't … (read more)

WHERE IS SUPPORT?? I've been waiting for support to acknowledge my question for over 3 weeks. In the mean time, I can't use firefox for search results because it doesn't search and there are no solutions to fix issue anywhere online. FRUSTRATED AND WAITING FOR SUPPORT. Thank you

Asked by Sarecee66 5 months ago

Last reply by Paul 5 months ago

Firefox keeps refreshing when leave and come back

How can I stop Firefox refreshing each time I have to leave to approve a purchase or get Info for a form please. It's so frustrating. I literally tap back on the window a… (read more)

How can I stop Firefox refreshing each time I have to leave to approve a purchase or get Info for a form please. It's so frustrating. I literally tap back on the window and it updates. No one seems to know why.

Asked by aussiescall 5 months ago

Last reply by TyDraniu 5 months ago

Histogram don't hide

When I'm going to full screen video - I'm got control buttons on the screen. It's happened 2 weeks ago and go on to this day. Phone control gistogram button's don't hide,… (read more)

When I'm going to full screen video - I'm got control buttons on the screen. It's happened 2 weeks ago and go on to this day. Phone control gistogram button's don't hide, I'm trying everything to fix it (( Some time it's don't showing, but not now - it's on the screen - no matter what sites or player on this site ((

Asked by CEHA.UA 3 months ago

Last reply by welchia 3 months ago

Pull to refresh causing a noticable delay on Android

When you first released the pull to refresh feature on Android, it worked good. However, for the last several releases, there is a noticeable delay when trying to scroll … (read more)

When you first released the pull to refresh feature on Android, it worked good. However, for the last several releases, there is a noticeable delay when trying to scroll up and down. Say you are in the middle of a news article and you want to move up or down. It will just hang for a bit, rather than smoothly go up and down like normal. If I turn pull to refresh off, scrolling is normal. What I think might be happening is the pull to refresh feature is no longer recognizing to only work when at the top of a page. The only time you would want to pull down to refresh is at the top of the article. Otherwise, it shouldn't even be active. Don't really know what the real problem is though. It is a real bummer. I really like that feature. Having to go back to the old way of refreshing a page is super annoying. I hope you can figure it out. This issue has been going on for several releases/months. I didn't know how to report it. Perhaps the last three releases have had the issue.

Asked by Anthony 5 months ago

Last reply by Paul 5 months ago

Please reinstate media blocking

Woke up this morning and my stupid phone had updated to the new, awful, Firefox on Android: ‎ 119.0 (Build #2015980915), 367d60e851+ GV: 119.0-20231019122658 AS: 119.0 … (read more)

Woke up this morning and my stupid phone had updated to the new, awful, Firefox on Android: ‎ 119.0 (Build #2015980915), 367d60e851+ GV: 119.0-20231019122658 AS: 119.0


To my horror I was seeing images on webpages, totally ruining my browsing experience. The main reason I use firefox on Android is because it allows me to turn off media. I don't want to see any of that, almost always entirely irrelevant, distraction. Now I'm going to have to use Samsung internet and continually click reader mode. This is NOT about ad blocking, it is not about saving data. It is about drastically improving the browsing experience. Please reinstate blocking of all images and videos.

Asked by Brendan 6 months ago

Last reply by Paul 5 months ago