Firefox for Android Support Forum

Seriously, this is 2024 not 2004. Fuck your message board help system that offers no help to a problem of lost data. No way to get live help. Then, logging in to ask for help forces you through all these pages that route you away from where you're trying to get help.

Nothing about this process is use intuitive and it's certainly not helpful.

I regret coming back to Firefox. Fuck you for losing my data you pos devs.

Hello, I recently tried to create an account to sync everything in firefox on my phone, but after a few attempts the account page just wouldn't load, so I decided to update the app because it was quite some time ago since I last updated it.

But right after the update, everything's gone: bookmarks, history, tabs. I was brought to a getting started page like I never installed firefox. I checked the bookmarks/history options but nothing was there. Shouldn't the app preserve its existing data even after an update? Any help will be greatly appreciated. Thanks.