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Unable to sync firefox Android with Desktop due to missing Sync Menu Item

Hi, i searched i have the same problem as last comment https://support.mozilla.org/mk/questions/1415834 This solution does not work. Firefox on Android will display a … (read more)

Hi, i searched i have the same problem as last comment https://support.mozilla.org/mk/questions/1415834

This solution does not work. Firefox on Android will display a "Did you use the system camera? You must pair from within the Firefox app." when selecting the QR scanner from the dialogue box in Firefox. The option is still missing in the menu as well.

Asked by hamidsoley 5 days ago

Samsung Smart Switch & copying open tabs

This night be a question for Samsung. I am testing some Samsung Galaxy Z Flip phones. I used Smart Switch to migrate from my S10 to a Flip 3. Firefox was entirely mirror… (read more)

This night be a question for Samsung.

I am testing some Samsung Galaxy Z Flip phones. I used Smart Switch to migrate from my S10 to a Flip 3. Firefox was entirely mirror copied. Even the phone name on Firefox was copied and it was logged into my Firefox account on the Flip 3. All open tabs were on the Flip 3, even inactive tabs. A mirror copy.

I did this again from the Flip 3 to a Flip 4. Same result. Then repeated that to another Flip 4, (being the same model I thought this would be no problem) but all I have is a fresh install of Firefox. Account login, tabs, nothing was copied. I've repeated this process using Smart Switch about 6 times now trying a few things like ensuring Firefox is removed on the destination, updating the destination OS etc.

Is there a better option? Is there something in a newer version of Firefox that prevents Smart Switch from copying the current cached files and this state?

Thank you.

Asked by DaveQB 2 months ago

Opening tabs on Android

I recently got a new phone and have logged into Firefox Sync. I can see all of the tabs from my old phone, but how can I open all of the tabs at once in the new phone wit… (read more)

I recently got a new phone and have logged into Firefox Sync. I can see all of the tabs from my old phone, but how can I open all of the tabs at once in the new phone without having to click one tab at a time? I've tried going on desktop and opening the sync account and using crtl+h to see all the tabs, but I only open the tabs that were on my phone on the desktop browser, not send the tabs to my new phone.

Asked by tavril02 1 month ago

syncing

Hello all. I have a strange problem, sorry for the length. So I have a windows pc, and 2 android devices, a cell and a tablet. Sync has not really worked well for over 3 … (read more)

Hello all. I have a strange problem, sorry for the length. So I have a windows pc, and 2 android devices, a cell and a tablet. Sync has not really worked well for over 3 years, and I'm trying yet one more time to fix this. I honestly don't believe it can. Each device is pretty much on its own, so I do not see all of my articles/tabs on all 3. If you were to take a look at each, the tabs are all different. I've tried everything. So let me ask this: is there a way to manually do this? I guess I'll just have to do that. I've signed in and out on both android devices, hit the sync button on all 3, looked for updates on all 3, etc. My cell didn't even show up on my pc for 3 years. I don't want to mess with that one yet {cause it's windows}, I've gone into settings, tried what the articles suggest. Nothing. Weirdly, my bookmarks are fine {thank goodness}. Please help. Much thanks.

Asked by Erica Adamick 2 months ago

Send to device buttons are indistinguishable in case device names are similar

I have two computers which names starts with "UNIT" and followed by some numbers that differs. If I want to send tab from mobile to one of them I cannot determine which i… (read more)

I have two computers which names starts with "UNIT" and followed by some numbers that differs. If I want to send tab from mobile to one of them I cannot determine which is which because device name is cut after 4 characters. See attached screenshot. Thanks

Asked by herman17 2 months ago

Bookmarks on linked devices do not open and function in exactly the same fashion.

I use Firefox on at least three different devices, and my Firefox account is linked on all these devises. And I have a huge amount of bookmarks, and almost daily create n… (read more)

I use Firefox on at least three different devices, and my Firefox account is linked on all these devises. And I have a huge amount of bookmarks, and almost daily create new bookmarks, as well as store links into existing bookmarks on my Linux Laptop. The problem is that when I then later use my Android smart phone or my Android Samsung Tablet, the bookmarks are not reflected in the same user friendly fashion as it was created or seen on my Linux Laptop. So much so that it is extremely user unfriendly and nearly impossible to store a link into an existing bookmark or to create a new sub-bookmark into an existing bookmark - also because the bookmarks can not be collapsed or navigated as easily as on my main device, which is the Linux Laptop. I need Firefox to reflect my bookmarks in exactly the same fashion and same order as I create them, and I need the bookmarks be be collapsable and navigable. I really want to use Firefox, but this disability forces me to now use Chrome, and I do not want that. Please fix the bookmarks in Firefox. Thank you for your efforts and dedication - it is greatly appreciated. Fanie Bekker, Knysna, South Africa

Asked by Fanie 2 months ago

Cannot recieve tab sent from Win10 laptop v123.0.1 (64 bit) to android 124

So I have a new s23 and just sync'd it. I can send tabs from the android 14 phone (Firefox 124.0) to the Win10 laptop (Firefox 123.0.1) but I cannot send them from the l… (read more)

So I have a new s23 and just sync'd it. I can send tabs from the android 14 phone (Firefox 124.0) to the Win10 laptop (Firefox 123.0.1) but I cannot send them from the laptop to the phone. I hesitate to change the laptop to v124 because of the error, as the laptop works with the other devices I have.

I've open/closed Firefox (both places), signed in and out (both places), restarted the phone and the behavior is the same.

Suggestions?

Asked by hollerg 1 month ago

Different details and passwords across synced devices - safe way to resolve?

I've spent a long time tidying up the passwords on my main PC. Every so often I did a manual sync too. I also imported into Edge occasionally and I noticed a few sites' … (read more)

I've spent a long time tidying up the passwords on my main PC. Every so often I did a manual sync too. I also imported into Edge occasionally and I noticed a few sites' details there that I had deleted from FF. Strange! Anyway, I finished the tidy up and went to my Android phone (set up to sync) and did the sync there and it looked OK. I then had the idea to look here for the 'extra' one I had seen in Edge and sure enough it was there! I also noticed lots of others I had deleted from the 'Master'. Changes to passwords had been replicated successfully though. What is the logic for syncing in these instances? I then signed out of FF on the phone to stop the sync and deleted one that was common to both and then signed back in and synced - it did delete it from the PC when I synced that. This makes me nervous to delete them all from the phone when signed out and syncing upon re-connect. So, what is the safe way to make the password details from the PC be an exact copy on the phone - no extras?! My thoughts were to disconnect the phone (but hoped it would remove things), delete the details manually if required, sign back in and re-sync. But I don't want to risk the sync actually wiping out the contents of the PC! Thanks!

Asked by SJW211 1 month ago

Firefox Android thinks my phone and tablet are the same device

I cannot share a tab from my phone to my tablet or vice versa. I can send tabs to my desktop computers, and my desktop computers can send tabs to my phone, but for some r… (read more)

I cannot share a tab from my phone to my tablet or vice versa. I can send tabs to my desktop computers, and my desktop computers can send tabs to my phone, but for some reason Firefox Sync thinks that my phone and my tablet are the same device.

Curiously, when I go into my Firefox account settings and change the name of my browser on each device, as soon as I sync, the names are swapped. Specifically, I named Firefox on my phone "S23 Ultra". When I checked the settings on my tablet, it showed that that was also the name of Firefox there, too. So I changed the name of it on my tablet to "Tab S8+". As soon as I hit "Sync Now," my phone changed to "Tab S8+". And when I changed my phone back to "S23 Ultra," as soon as I synced my tablet, that became the name of my tablet browser, too.

Asked by Robert 1 month ago

Passwords and Bookmarks

I have passwords and bookmarks saved on my desktop and laptop PCs. How do I import those to my Android and Apple devices with Firefox? I don't want to have anything in th… (read more)

I have passwords and bookmarks saved on my desktop and laptop PCs. How do I import those to my Android and Apple devices with Firefox? I don't want to have anything in the "cloud", because of the possibilities of hacking. Thank you.

Asked by mloyellow 2 months ago

  • Archived

sync Samsung A11 to PC - how to verify if it is synced?

'I took the photo of the QR code on my android [Samsung A11] - then nothing. What is the next step to sync with my pc? Is it done? How can I verify that it is synced? … (read more)

'I took the photo of the QR code on my android [Samsung A11] - then nothing. What is the next step to sync with my pc? Is it done? How can I verify that it is synced? Thanks so much. At almost 78 with active cancer technology is now way past me. Have a great day. Thanks a bunch for your response. Please keep in mind I am totally ignorant and need answers broken down to the minutest detail. [used to do that for others] Sandie Lynch

Asked by Sandie Lynch 1 year ago

Last reply by Kiki 1 year ago

  • Archived

Firefox Android app doesn't recognize it's own scan

Trying to sync Android firefox app with laptop. Firefox Android app installed. Check. Open android settings, turn on sync. Check. QR code on laptop screen. Check. Touch … (read more)

Trying to sync Android firefox app with laptop. Firefox Android app installed. Check. Open android settings, turn on sync. Check. QR code on laptop screen. Check. Touch "scan" button at lower frame of Firefox

    Android app, scan code on laptop. Check.

Error message: "Did you use the system camera? You must pair from within a Firefox app." No, I did not use system camera. Yes, I did activate it from the firefox app/scan button - REPEATEDLY. Somehow, firefox does not recognize it's own activation of my system camera. Please help, I need the bookmarks off my phone and onto laptop. Thank you.

Asked by Big MF 1 year ago

Last reply by Paul 1 year ago