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  • Archived

accessing firefox on my Samsung Galaxy S22 Ultra since it crashed

It keeps asking for the 6 digit code from my authenticator app which was lost when my phone crashed. Also, I can't seem to find my backup codes on any of my hard drives o… (read more)

It keeps asking for the 6 digit code from my authenticator app which was lost when my phone crashed. Also, I can't seem to find my backup codes on any of my hard drives or SSDs on my computer (which was hacked about 6 months ago and I am still recovering from that), but have instituted more security measures. I can access Firefox fine on my computer. I think all I need to do is remove 2fa and then add 2fa back, but I'm not sure. Any help would be appreciated.

Asked by Rufus 1 year ago

Last reply by Paul 1 year ago

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suggested logins persisting

I'm using Firefox Nightly and the "suggested logins" bar at the bottom is still there, even after I have already logged in to youtube on the website. Actually, it's still… (read more)

I'm using Firefox Nightly and the "suggested logins" bar at the bottom is still there, even after I have already logged in to youtube on the website. Actually, it's still on this tab as well, while I am already logged in to Mozilla.

Asked by feralyumi 11 months ago

Last reply by Paul 11 months ago

  • Archived

Confirmation Code for Firefox Account sent to incorrect email address

I was setting up a Firefox Account and apparently entered the incorrect email address, thinking that Firefox would fill it in for me since it's all over my account. Turn… (read more)

I was setting up a Firefox Account and apparently entered the incorrect email address, thinking that Firefox would fill it in for me since it's all over my account. Turns out the confirmation code, now needed to proceed with anything, was emailed to: [email address] instead of [email address] which is correct. How can it be corrected? Thanks

Asked by Bob's Firefox 1 year ago

Last reply by Paul 1 year ago

Unecessary Login request

It's so annoying that you ask for my password when I'm already logged in obviously. I'm on the same phone the same internet at the same address you should know by now it'… (read more)

It's so annoying that you ask for my password when I'm already logged in obviously. I'm on the same phone the same internet at the same address you should know by now it's me. And then nobody remembers the password even though they said they remembered it and I don't remember it. And it says if I reset my password I'm going to lose all the bookmarks and all of my logins. What the heck? Why isn't there always option just to login with my Google account? It does sometimes but not always.

Asked by David Privatelisting 1 month ago

Last reply by Paul 1 month ago

  • Solved
  • Archived

sync on android stuck on working when logging In.

I'm trying to login to my Firefox sync account, and when I login with email or qr code I get stuck with the screen saying warning. Soon after I left my phone to login and… (read more)

I'm trying to login to my Firefox sync account, and when I login with email or qr code I get stuck with the screen saying warning. Soon after I left my phone to login and came back 15 minuets, and it continued "working".

Asked by causingnose5432 1 year ago

Answered by causingnose5432 1 year ago

  • Archived

Need a new password for my Firefox account

I misplace my old password on my Firefox account and had to purchase a new phone and I have a new password but it is not going through my selected new password is: [remov… (read more)

I misplace my old password on my Firefox account and had to purchase a new phone and I have a new password but it is not going through my selected new password is: [removed from public] and my email address is: [edited from public]@gmail.com

Asked by jimmyeugenepittman01 10 months ago

Last reply by Paul 10 months ago

  • Archived

Remove secondary email from locked account

Hello, I have an old account that I'm locked out from. The two factor authentication is activated but I don't have access to that device nor do I have the recovery codes… (read more)

Hello,

I have an old account that I'm locked out from. The two factor authentication is activated but I don't have access to that device nor do I have the recovery codes. The email registered is an old one that I do not care much about anymore. However, the recovery email/secondary one is my regular email address that I do use daily. Is it possible to have that one removed from the old account so that I can create a new one using that email? It's super annoying being prevented from registering an account using two of my email addresses.

Thanks!

Asked by andre.wahlb 10 months ago

Last reply by Paul 9 months ago

  • Archived

Sign In to Firefox Android with Password

I'm having a huge problem logging into or signing into my Firefox Account for Android either first time ever or first time with my new Password anyway? I can't remember. … (read more)

I'm having a huge problem logging into or signing into my Firefox Account for Android either first time ever or first time with my new Password anyway? I can't remember. It won't give me a box for the Password no matter what so I can't Sign In! Respectfully, Barry

Asked by popsbarry@gmail.com 1 year ago

Last reply by Paul 1 year ago