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video call visit

I tried to video visit yesterday and couldn't connect. I paid for 2 15 minute visits and got neither. Please I need your help with refund and support. It would give me a … (read more)

I tried to video visit yesterday and couldn't connect. I paid for 2 15 minute visits and got neither. Please I need your help with refund and support. It would give me a bad request 400. Thank you for your time

Asked by bittieb9 1 year ago

Last reply by Paul 1 year ago

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auto-rotate videos always just like other browsers

I switched to Firefox on mobile after using other browsers on and off but I thinking of going back to Chrome. This browser sucks when watching videos. I dislike autorotat… (read more)

I switched to Firefox on mobile after using other browsers on and off but I thinking of going back to Chrome. This browser sucks when watching videos. I dislike autorotate except when watching videos so I usually disable the feature. This wasnt a problem until I installed firefox, it doesnt rotate videos on fullscreen when I disable autorotate on my phone, this seems reasonable but other browsers make it work.

Asked by sjoerdstougie 1 year ago

Last reply by Paul 1 year ago

  • Archived

About including mouse or trackpad feature

Hi. I'm using firefox for last 7 years or so. I am here to request for a feature tobe added to android version of firefox. The MOUSE/TRACKPAD feature. I tried to navigat… (read more)

Hi. I'm using firefox for last 7 years or so. I am here to request for a feature tobe added to android version of firefox. The MOUSE/TRACKPAD feature. I tried to navigate through a particular website and i couldnt navigate further . Because the confirmation dialogie box won't close on touch. So keep searching and i found this feature in PIDGIN web browser, which is about to retire soon. It allows a MOUSE POINTER on screen . It helped to close the dialogue box. Adding this feature will help me use a single browser instead of looking for alternatives. I will include the screenshot of the same.. please consider my humble request

Thanks team Mozilla

Asked by Jac007r 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Any time I move my Samsung phone (without even passing security fingerprint) a message box appears then quickly disappears until moving the phone again

Cannot take screenshot of problem (pop up ms from Amazon via Firefox) . . as soon as I pick up the phone or attempt any action whatsoever, the message box disappears. An… (read more)

Cannot take screenshot of problem (pop up ms from Amazon via Firefox) . . as soon as I pick up the phone or attempt any action whatsoever, the message box disappears. And since I have a fingerprint access option on, the moment my finger touches the screen for full access there is no record of the message for screen capture. Also, if I do nothing, the screen goes black (normal, with time/date etc visible) within a few seconds after the message appears . . though it is waiting for me to touch the screen at which time it reappears again for a few seconds. So it is pick up the phone . . trigger motion detection . . message box appears . . wait a couple of seconds . . black screen . . touch or pick up the phone . . message box . . black screen etc. I can of course do the fingerprint scan and have full phone features, but the preliminary nag "box message" all the time bugs the hell out of me. In the text of my "complaint" I quoted what the message says, it is not from Firefox but does have a tiny Firefox logo upper left. The small rectangular window also has a left/right "full return" arrow (grayed out each one) with a black "pause" button in between the two arrows, and it is not grayed out. However nothing happens if I touch it. In very small print under the main text (first few words of my Amazon review) is a link to the Amazon page where I posted a review of a product. The message itself that I refer to is NOT from Firefox, but is comprised of the first few words of my review headline (not all of it but most) on the Amazon product comment review page. So even though the "content" of the unwanted message is from Amazon, the Firefox logo nevertheless appears (very tiny) in the upper left of the rectangular window, so it appears to be a composite error interaction between Firefox and Amazon. How to tell Firefox to stop posting it? Or how to tell Amazon that their software is somehow involved? I haven't a clue . . ! This is a re-written complaint . . the original one resulted in an email request from "Seburo" who asked for a screenshot, but did not provide a return email address that functioned. So I am posting here a second time, thanks.

Asked by richloomis 1 year ago

Answered by richloomis 1 year ago

  • Archived

installation

I have a subscription Mozilla is running on ma Apple MacBook Air. But my Phone Note 9, was hacked and I believed my passwords and other information was breached. Mr. Les… (read more)

I have a subscription Mozilla is running on ma Apple MacBook Air. But my Phone Note 9, was hacked and I believed my passwords and other information was breached.

Mr. Leslie F. Prince [Phone number]

Asked by Hon. Leslie F. Prince 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Printing

When is Mozilla bringing back the "page" feature (or just a "print" command) so that users can print directly from the browser? This missing feature has been noted by cou… (read more)

When is Mozilla bringing back the "page" feature (or just a "print" command) so that users can print directly from the browser? This missing feature has been noted by countless support requests over the last two years. It's clearly something your user base wants. If Mozilla doesn't want its browser to go the way of Internet Explorer, it needs to listen to its customers.

Asked by 7568924 1 year ago

Answered by Paul 1 year ago

  • Archived

new adress = new card on android

Everytime I'm typing www adress on my android smartphone it appers on new card. In the end of a day it result many unnecessary open cards. Is there a easy way to solve it… (read more)

Everytime I'm typing www adress on my android smartphone it appers on new card. In the end of a day it result many unnecessary open cards. Is there a easy way to solve it?

Asked by piotrek.v153 1 year ago

Last reply by Paul 1 year ago

  • Archived

getting websites properly labeled on Android desktop

I have a lot of websites bookmarked on my Android, a Samsung Galaxy S21 Ultra 5G 128GB. Well, "bookmarked" is the wrong word. I have saved them on the homepage so that I … (read more)

I have a lot of websites bookmarked on my Android, a Samsung Galaxy S21 Ultra 5G 128GB. Well, "bookmarked" is the wrong word. I have saved them on the homepage so that I can get to them quickly. Trouble is, every single one of them is just labeled "Firefox".

For example, I have a folder named "Gen'l Reference" with 11 items. (See attached image.) Some of them open apps and are properly labeled with the name of the app, e.g., "UnicodePad", "Translate", and "DuckDuckGo". But others link to websites, mostly with specific functions, such as Snopes.com, timeanddate.com, and emojipedia.org. All of these just show the Firefox icon and are labeled simply "Firefox". The only way I can get to the one I want is to remember where it is in the layout. How can I give them appropriate labels, with or without their own icons?

Asked by markamandel 1 year ago

Last reply by Paul 1 year ago