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phone hacked

My phone is hacked through my formal email,the email is disabled already,the hacker of my email used another email for my recovery which I don't have access to. The hacke… (read more)

My phone is hacked through my formal email,the email is disabled already,the hacker of my email used another email for my recovery which I don't have access to. The hacker has been remotely controlling my phone since August and I haven't had my privacy. The encrypted files on my phone and all the legal made on my phone was done by the hacker because the hacked email is my business email which I puts all my data into. They hacked the email,used the email for frauds and encrypted the email and make it look like I am the one did it. Please safe me from the hacker please. When I signed up new email,the same thing keep happening. It's frustrating and stressful not to have a privacy. I am not working under any organization,I am self employed and I am from Nigeria. Am a priest,a guidance counselor and a business man. I am a family man, married with a kid. Please help me Mozilla. You have been helping me, please continue helping me and help me fully please. I have deleted the encrypted files but it will still comes back but these are the what I saw on my phone settings which I know that is not normal.

Asked by omocissethepriest 4 months ago

Last reply by Paul 4 months ago

Firefox updating without permission

I want to know why Firefox on my laptop just updated itself against my settings to ask first. I did not change the settings the settings were not changed by anybody else … (read more)

I want to know why Firefox on my laptop just updated itself against my settings to ask first. I did not change the settings the settings were not changed by anybody else nobody else uses that computer but me. Firefox did it and I don't know how they did it or why but I need to know why and how because I lost all my passwords everything's gone. I need to know how I can get all my saved passwords back that were in my Firefox passwords manager. I would appreciate any help that anybody can give me and if you know what's the CEO of Firefox phone number is give that to me cuz I sure like to give him a call right now.

Asked by Kyle Jennings 4 months ago

Last reply by Paul 4 months ago

Been hacked.

I currently done a factory reset on my mobile device which is an Android due to being hacked. I have distance myself from old accounts and deleted them and still he manag… (read more)

I currently done a factory reset on my mobile device which is an Android due to being hacked. I have distance myself from old accounts and deleted them and still he manages to get into my device. This leads me to believe that he is clone my SIM card so I have ordered another SIM card and a different carrier. I have got different things going on including making an app. Is there anything else that I can do to make sure that I keep him out of my phone? Thank you Barry Boyd

Asked by Barry 3 months ago

Last reply by Paul 3 months ago

Google Search Page Blank

Hello, when I type in google.com, which I use for my homepage it displays https://www.google.com/webhp?client=firefox-b-1-m&channel=ts And the page is white and blank… (read more)

Hello, when I type in google.com, which I use for my homepage it displays https://www.google.com/webhp?client=firefox-b-1-m&channel=ts And the page is white and blank.

If I switch to desktop mode it appears. If I type in the address bar it searches.

I am not sure why it's not displaying, just happened one day.

I have attached screenshots.

Asked by Travis McClean 3 months ago

Last reply by Paul 3 months ago

Outgoing emails

I cannot send emails. The password I have used for over 10 years no longer works. Setting a new password does not work. None of the forum questions/answers help. How c… (read more)

I cannot send emails. The password I have used for over 10 years no longer works. Setting a new password does not work. None of the forum questions/answers help. How can I fix this!

Asked by Donna 3 months ago

Last reply by Paul 3 months ago

Does Firefox have any security measures for add-ons?

I've used Tor Browser (Firefox kernel), and the "add-ons" in that browser say "add-ons may damage the browser". Does Firefox have any safety measures for add-ons (such as… (read more)

I've used Tor Browser (Firefox kernel), and the "add-ons" in that browser say "add-ons may damage the browser". Does Firefox have any safety measures for add-ons (such as running them in quarantine so that they don't damage the browser itself or other add-ons).

Asked by ygaqnrq9iw 3 months ago

Last reply by TyDraniu 3 months ago

my Google account is hacked n identity thrives just hacked my thrives again. Can you take care of this matter. it b is someone close by my location.

My Google account is hacked by a tablet a Samsung A03 and Ao13. My account Firefox just got hacked by people nearby my location. Thank you in your help.

Asked by paulluce4 2 months ago

Last reply by Paul 2 months ago

permanently block websites

How do we permanently block and keep a website from being able to return bk into a person's life after the site was the cause of an immense amount of financial and emotio… (read more)

How do we permanently block and keep a website from being able to return bk into a person's life after the site was the cause of an immense amount of financial and emotional hardship. By having something that does this, like the Duck browser does, our clients, friends and family will feel more safe, right?

Asked by Bonita Morales 2 months ago

Last reply by Kiki 2 months ago