Firefox for Android Support Forum

I am using the Firefox browser on my Gs23, and it hangs all the time and needs a restart. It also has frame drops,while scrolling on websites I have checked it on other browsers and the frames are not dropped.

Hi,

my YouTube play/pause, as well as previous/next video buttons don't work. They're unresponsive to the point where them working is a freak accident. The autoplay, resolution and full-screen buttons are perfectly fine, but trying to tap the one's in the middle is near impossible. Other website players function fine( at least the few I tried), but the websites themselves ( including this one) aren't scaled properly to my resolution. It's zoomed in a little bit too much and leaves off-screen space to the side. Other websites have UI overlap. I've tried a fresh install, but it didn't change anything. Everything works fine on another browser though.

What can I do?

Thanks!

On youtube mobile site or a reddit video, when I click the bottom right button to fullscreen the video, a message pops up that says 'entering fullscreen mode' (with a firefox logo on the left of the message) and then firefox closes and I'm at my android home page

This seems to happen when I watch videos in a new instance. If I reopen firefox to the video and then try fullscreen again, it goes full screen no problem. So basically it's annoying and happens when I try to watch any video full screen for the first time.

Is this a known bug? Wasn't an issue on my old phone (I just got the galaxy s23).

Firefox is fully updated from playstore. Only addons installed is ublock origin and Privacy Badger

Thank you for any assistance

There is a website (behind password) that I use for work which produces a CSV file. On Firefox for Android, the extension is automatically getting changed to TXT making the contents jumbled up while reading.

On Firefox for Linux, the download works fine, so does on Chrome (Android). Therefore I guess there is some issue with the Android version of Firefox. Kindly fix it as soon as possible.

To sum it up, I have this issue where opening the app to the homepage and searching something or going to a website will result in the page taking up to 10-15 seconds to fully load. What is weird, though, is that it will not do this if I open another tab and search something. Same thing if I fully close the tab and leave the app, but I go right back into the app to search something, almost like this issue also doesn't happen if I had recently used the app. The second I don't use it for a while, though, the problem happens again. Is there a fix for this? I've tried force stopping the app, clearing the cache, and uninstalling/reinstalling, but it still happens. I checked my internet speed, and everything is fine on there. I also checked how fast other apps load, and they load normally. What is going on? This is very frustrating.

I've been using Firefox for decades on all my devices and all my many Android phones. In the last 2 or 3 months Firefox (on my mobile only) randomly becomes completely unresponsive. All the tabs I have open are still visible but nothing moves, I can't change pages or make be searches. It's completely frozen. I tried closing the app, restarting the phone. The only thing that fixes it is to uninstall the app and reinstall it. That works for a few weeks until it freezes again.

I've now uninstalled it 3 times already. It's starting to get quite inconvenient. I have to use Chrome because Firefox won't work.

I have an Oppo A74 5G my operating system is always up to date and so are all my apps. Please fix this problem. Thank you

I left a critical review on the Play Store recently at the time of writing this regarding how, for years, the Firefox Android App would crash whenever I try to check the 'Downloads' page. This happened on at least 3 different devices over the years, and still does to this day. Because of this issue, Firefox no longer notifies me the time takes for a download completion in my notifications; only that it's completed once it does.

I installed the latest Nightly version 116.0a1 today (June 12), and it won't open. The only error message that shows is one asking to clear the browser's history in order to open it. I haven't done that yet. Clearing the cache and restarting the app does not solve the problem.

This is happening on a OnePlus 7T using Android 12 (T-Mobile version).

Gmail app version 2023.05.28.540443362.Release crashes when I set Firefox app version 114.2.0 as default browser is my Unihertz_Jelly2_20211229 phone running Android 11 baseband MOLY.LR12A.R3.MP.V162,MOLY.LR12A.R3.MP.V162 kernel 4.14.186-gd2ee115ca-dirty

1. 4 Wed Dec 29 17:34:24 CST 2021

I've been using Firefox Nightly for a long time without any problems. However, a couple of days ago it started crashing instantly upon opening. Despite multiple attempts to open it throughout the day, the problem persists. I even deleted and reinstalled Firefox Nightly, but the issue remains. Currently, I've switched to using Chrome. How can I troubleshoot and fix this issue? I like using it for about:config settings and filters.

Ive cleared caches, deleted the app, restarted, every normal troubleshooting technique. It just doesn't open.

Google pixel 6 latest

Whenever I try to install and use Progressive Web Apps (most recently WefWef for Lemmy) I find they are unresponsive, and run at what feels like 30fps (possibly lower). I tried using PWAs with Chrome and find they run perfectly. Is there any way to fix this issue?

Firefox (latest version) on Android is not working. The app starts but searches don't load at all. It already happened once, reinstalled and it worked fine but I can't be forced to do it every time

Hi,

I'm not really sure when this problem started, but since yesterday (05/07) I noticed that I am unable to open any website, even the google.com main site is not opening using Firefox for Android.

I use it as my default browser, so I really would like to be able to use it again as before.

I haven't tried to remove and reinstall it, but I will do it, just to be sure.

Thanks and regards, Hugo

Hi,

if I'm on a website where I regularly have to login and use a password, both on my tablet and my smartphone it suggestes me passwords. The problem here then is, that if I click on one of these suggested logins, it doesn't fill in anything. It just does nothing. I can't even copy and/or paste it. Is there something wrong with my settings or is that a common problem among Firefox on Android?

Best regards Lucas

cleared browser history and cookies, history is empty but when i search in it is shows some websites that persist https://imgur.com/a/H8nBmEk and the website shows in autocomplete search suggestions (I know I can technically disable history suggestions in settings but I want them, they are useful)obviously what I showed in the video is pretty much not harmful but I also have this problem with an adult site which can be annoying when someone uses your phone to search stuff. so, any way to fix that problem? currently checked that on 166.0a1 nightly, also latest beta probably also a problem in regular Firefox