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Hey guys apparently I have opened a web site that instantly installed adware on my Samsung Galaxy S21 ultra 5G phone. I have installed AVG virus protection. I also have i… (read more)

Hey guys apparently I have opened a web site that instantly installed adware on my Samsung Galaxy S21 ultra 5G phone. I have installed AVG virus protection. I also have installed adblock app, and a Malware block app. Nothing works. I've tried the web fixes for Chrome. And Samsung Internet. Still nothing works. Anyone know how to fix this without resetting the phone back to factory.

Asked by Keith Fonville 1 day ago

Last reply by Paul 12 hours ago

Samsung Internet keeps becoming the default browser

I'm using Samsung Galaxy S24 Ultra. Is there a way to prevent Samsung Internet from changing my default browser from Firefox? This problem has recently cropped up. Some a… (read more)

I'm using Samsung Galaxy S24 Ultra. Is there a way to prevent Samsung Internet from changing my default browser from Firefox? This problem has recently cropped up. Some apps may have a link to a website in their menu. Even though I set Firefox to be the default, if I select one of those links, up pops the welcome screen for Samsung Internet. The default setting is now Samsung Internet again. It's quite annoying. I've posted to the Samsung community but haven't had a reply that works. I've tried everything that an experienced Android user would know, but nothing has worked. Thanks for any assistance!

Asked by Mike J 23 hours ago

youtube thumbnails are blank

For the past couple of days the thumbnails on the youtube website has turned blank. I have done some googling and have tried uninstalling extensions and restarting, I ha… (read more)

For the past couple of days the thumbnails on the youtube website has turned blank.

I have done some googling and have tried uninstalling extensions and restarting, I have cleared Cache/cookies and I've reinstalled the app alltogether. Nothing has so far has helped.

Any ideas?

Asked by Torsteinskurve 1 day ago

using firefox to store WhatsApp passkey

I am migrating to a new phone. WhatsApp offered firefox as an option for storing its passkey. That took me to the connection and synchronisation process which the new pho… (read more)

I am migrating to a new phone. WhatsApp offered firefox as an option for storing its passkey. That took me to the connection and synchronisation process which the new phone said had failed. However all my tabs and other passwords appear to be syncing. Now selecting firefox to store the WhatsApp passkey takes me back to the failure page every time. Any idea how to restart the passkey addition to firefox process? WhatsApp won't work whilst I'm hung up in limbo between the two apps.

Asked by Chris 3 days ago

private history mode

Hello Why getting a black mask and purple screen. I did not set private and security is in lower case and cant access. I want the normal screen with history that I can de… (read more)

Hello Why getting a black mask and purple screen. I did not set private and security is in lower case and cant access. I want the normal screen with history that I can delete myself. Not sure if this is new or update caused this to change.thxs joseph

Asked by joseph paul falcone 3 days ago

private history mode

Hello Why getting a black mask and purple screen. I did not set private and security is in lower case and cant access. I want the normal screen with history that I can de… (read more)

Hello Why getting a black mask and purple screen. I did not set private and security is in lower case and cant access. I want the normal screen with history that I can delete myself. Not sure if this is new or update caused this to change.thxs joseph

Asked by joseph paul falcone 3 days ago

Google search results page

Hi, I'm having issues with my Google search results page. It used to be very clean looking and mainly only showing the results of whatever I searched. Today though, I sea… (read more)

Hi, I'm having issues with my Google search results page. It used to be very clean looking and mainly only showing the results of whatever I searched. Today though, I searched something and now the Google results are first showing Reddit answers, what others have asked, discussions and forums, what others have searched, short videos, etc. I have to scroll really far down just to get some normal search results. How can I fix this? Call me old school but I want the classic version back. Please help, I don't want to switch browsers. I've been using Firefox nearly since it's launch, since StumbleUpon days. Yeah!!! If you know, you know. Thanks!

Asked by alison0997 3 days ago

Firefox android, crash wiped out numerous tabs, no restore session in sight or in history

Using Samsung S22 Ultra. Had probably 100+ tabs open, and as I was browsing a site, suddenly Firefox crashed, and on re-opening the app, all the tabs are gone, some datin… (read more)

Using Samsung S22 Ultra. Had probably 100+ tabs open, and as I was browsing a site, suddenly Firefox crashed, and on re-opening the app, all the tabs are gone, some dating back to months ago.

Unfortunately I wasn't aware of the tab saving add-ons until after the fact, but still, the fact that there's no "restore previous session" on mobile is extremely irritating, and history only goes so far. Why is this a thing? I can't believe this

Asked by Denny Nguyen 4 days ago

an unknown source is stealing info from apps that they download that i cannot get rid of.

There is a serious problem. Some entity is downloading apps on my phone that are tracking me and stealing information off of my phone and they have made it so that I cann… (read more)

There is a serious problem. Some entity is downloading apps on my phone that are tracking me and stealing information off of my phone and they have made it so that I cannot delete the apps and they came put in a plain van and ran cables from our internet box outside to the other box and ever since then they have had access to our wireless internet, our Apple t.v, our computers and our phones and I have tried to factory reset my phone but they just download the same apps over again and it messes my phone up again. That is the problem.

Asked by Ag.millsy351088 5 days ago

Last reply by Paul 5 days ago

open browser to black screen

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or sm… (read more)

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or smaller. If you scroll up on the windows it closes Mozilla. The only way to get rid of it to use the browser normally is to reboot my Samsung phone.

Asked by mkbk8 1 week ago

Last reply by Paul 6 days ago