my account is stuck in a confirmation loop on my andriod device...
the account will not send me a confirmation email and the resend button fails to work.
On S9+
Firefox for Android
my last session is restoring when I re-open Firefox on android. I don't want this and can't seem to disable it.
My last session is restoring when I re-open Firefox on android. I don't want this and can't seem to disable it. I see what can be done on the desktop version but no simil… (read more)
My last session is restoring when I re-open Firefox on android. I don't want this and can't seem to disable it. I see what can be done on the desktop version but no similar solution exists for Android. Every time I open Firefox, my last session re-loads. I have to wait for it to load and then open a new tab. This is BS and enough to make me dump Firefox if it can't be resolved. Embarrassing problem too if you're not the only one using the computer if you get my drift.
Specific Add-ons menus randomly vanish
So I use various blocking add ons, which means when I come across a new website I need to whitelist various things, but every so often the add-on's menus are just not the… (read more)
So I use various blocking add ons, which means when I come across a new website I need to whitelist various things, but every so often the add-on's menus are just not there. The add on is clearly doing its job, hence my need to whitelist some stuff, but my menu is not there and I have to restart Firefox and just hope that the menus will be restored. Its hit and miss too, which is kinda infuriating.
Firefox (61.0) on Android (7.0) will not sync with Windows 7 desktop despite updated software and successful account creation. Why is it not syncing?
Here is a link to the desktop log file: https://pastebin.mozilla.org/9089792 Any help appreciated. … (read more)
Why won't Firefox work on my Roku Express?
If I open the Firefox app on my Roku Express it goes to a "Get Set Up" option which, when selected, opens "Get the latest Firefox for Android" and two other options ("Set… (read more)
If I open the Firefox app on my Roku Express it goes to a "Get Set Up" option which, when selected, opens "Get the latest Firefox for Android" and two other options ("Set up devices on same WiFi network" and "Send a video to your Roku") but none of them work. So far, this Roku device has been useless at receiving videos from any of my devices, tablet or smartphone.
Firefox crashes
On my Android mobile Firefox keeps crashing multiple times a week. I tried deleting data, a clean install (but I am not sure if all application data was deleted), and I d… (read more)
On my Android mobile Firefox keeps crashing multiple times a week. I tried deleting data, a clean install (but I am not sure if all application data was deleted), and I deactivated all plugins. Device is not rooted.
This seems to appear on large pages (e.g. many pictures, Desktop version) more frequently.
These are the crash reports: bp-0a35ae0e-e74e-409d-a620-628340180209 09.02.18 08:17 bp-3159bef7-e7b4-43ae-9eea-835010180206 06.02.18 18:42 bp-ed540d98-6cb2-4c3e-aaa9-8d3910180206 06.02.18 13:18 bp-3da6b15e-97a2-45fb-b9ed-126710180131 31.01.18 13:09 bp-532449f5-cc46-4df3-b21f-70a0b0180127 27.01.18 19:55 bp-1c5d01d8-64a7-4cb6-9f3a-e17040180121 21.01.18 09:42 bp-362c46f0-3f03-45a3-ba1b-f08900180110 10.01.18 17:06 bp-9fc548e4-13b6-4397-adbf-455570180109 09.01.18 19:37 bp-8fe750a7-8de6-4224-9670-60fd10180107 07.01.18 20:07
Any suggestions much appreciated.
why don't downloads open after being downloaded?
I have been unable to open any downloaded forms after they successfully download. I don't see a solution in your support section
Firefox crashes
I have firefox on y phone, but since the last update firefox crashes when i try to change settings. What is different last version ? I did reset my whole phone to facto… (read more)
I have firefox on y phone, but since the last update firefox crashes when i try to change settings. What is different last version ? I did reset my whole phone to factory settings, Did again install firefox again and no result. Android version: 4.2.2 ; firefox, the current version on google play store. (PEGI 3 version 48.0 2 aug.2016) I did remove on the firefox app all settings and cache. Also no result.
Firefox has changed so no more possible to use on my phone ?
I have never received email to allow sync because you never sent email to me! please respond. Stop being rude to me. I have been requesting this for 8 days .
You have been refusing to reply to my emails. This is the eighth day I have been emailing you and that you do not reply. I received confirmation email from Foxfire&… (read more)
You have been refusing to reply to my emails. This is the eighth day I have been emailing you and that you do not reply. I received confirmation email from Foxfire&You and they reply to my emails. Let me know why you will not send confirmation email and why you refuse to reply to me. It cost me $199.99 to have Firefox installed remotely by a company that said they were the Foxfire support.
What is the usage share of Firefox on Android?
I'm looking for stats regarding usage vs. Chrome on Android.
Firefox crashes
Why does Firefox crashes? I close it and and a window pops up telling me to update browser and when I click Icon I see no download to new version It does state that fire… (read more)
Why does Firefox crashes? I close it and and a window pops up telling me to update browser and when I click Icon I see no download to new version It does state that firefox has been updated to new version. But it always happens when I'm browsing at Macy's, Sears, Dillard's etc.
Uninstalling Firefox cause key chain error message and shut down
I wanted to uninstall Firefox on my Xperia Z3 using the normal procedure in Google Play. This cause message regarding key chain stopped and directly reboot. The browser h… (read more)
I wanted to uninstall Firefox on my Xperia Z3 using the normal procedure in Google Play. This cause message regarding key chain stopped and directly reboot. The browser however works normal. So do I have to reset the phone to factory default? Proposals? Wait for an update first and try again?
Can't change download location to SD card on Android 5.0.1
I'm using ASUS ZenFone laser 2 Ze601kl with Android 5.0.1. I'm a user of Firefox. I wanted to change my download location to the SDcard following this: https://support.mo… (read more)
I'm using ASUS ZenFone laser 2 Ze601kl with Android 5.0.1. I'm a user of Firefox. I wanted to change my download location to the SDcard following this: https://support.mozilla.org/en-US/questions/1028808 but failed. In Firefox, I'm using an add-on: Flash Video Downloader - YouTube HD Download [4K] 8.4.0. When I tap into the file for downloading, it will not start downloading.
Missing menu icon
I have no FF menu (three bars missing). Help instructions do not work for me. Long pressing an android icon (return, home,multitask) does not call the menu either. I have… (read more)
I have no FF menu (three bars missing). Help instructions do not work for me. Long pressing an android icon (return, home,multitask) does not call the menu either. I have no menu button.
My phone is "Highscreen Bay" (3 HW buttons: task, home, back). FF version 43.0. android 5.1
Arabic Language Problem
Hello There is a problem in Arabic language of latest version of Firefox on Android mobile V43, so please fix this problem. Thanks
Frequent uninstalling!
The app gets uninstalled once in every few days and then I have to look around what went wrong. I have to then go through the hectic process of reinstalling the app and t… (read more)
The app gets uninstalled once in every few days and then I have to look around what went wrong. I have to then go through the hectic process of reinstalling the app and the add-ons. I think that happens when I remove the battery and restart or the phone gets switched off and restarted! Also please provide a feature to record installed add-ons in the device for Firefox!
Adverts and browsers
Now... This browser (and others) are enabling advertisers to adjust screen sensitivity... And 'pause' adverts as we scroll down screen. Several times now i have inadver… (read more)
Now... This browser (and others) are enabling advertisers to adjust screen sensitivity... And 'pause' adverts as we scroll down screen. Several times now i have inadvertently clicked on adverts when DEFINITLEY not applying greater finger pressure. Ive looked for touchscreen sensitivity settings... Seems they have been removed from newer android types. I bought this device and buy my data.. Why are you writers still allowing advertisers to RULE over us! Ive never ever responded to a browser add... And now because of one comanies 'intelligent' advertising i will not be ordering from them again. Adds are ruining the mobile Internet.
Bookmarked links for search engines not activating keyboard after updating to Marshmallow
Subject pretty much says it all. When using Firefox 41.0.2 on Android 6.0 (Nexus 6 device), if I've bookmarked a search engine -- say, https://www.google.com or https:/… (read more)
Subject pretty much says it all.
When using Firefox 41.0.2 on Android 6.0 (Nexus 6 device), if I've bookmarked a search engine -- say, https://www.google.com or https://www.duckduckgo.com -- and then load that page via the bookmark, the Google keyboard (just the system default keyboard) is not activated when I click in the search box. It just gives me the text selection tool instead, but there's no text to select or anything since it's just a blank search box.
If I manually type the exact same entry into the address bar -- for instance, https://www.duckduckgo.com -- and load the page that way, the keyboard activates just fine once I click in the search box. It's only when loading the page via a bookmark that it doesn't work. I've tried both secure and non-secure versions of the pages and get the same results.
This only started happening once I upgraded to Marshmallow. Everything worked as expected before this when using bookmarks. And everything still works fine if I use bookmarked search engines in Chrome; only Firefox seems to be affected in this way.
I'll attach a couple of annotated screenshots to help visualize the problem.
Thanks for any help!
mobile ff tabs dissappear. why?
Why do my tabs disappear?
How do I import Bookmarks from my Windows laptop onto my Android tablet?
I am trying to import the Bookmarks from my Windows laptop. I do not want to sync, just a one-off import. Anyway SYNC refused to work. Any help would be great. I'm a comp… (read more)
I am trying to import the Bookmarks from my Windows laptop. I do not want to sync, just a one-off import. Anyway SYNC refused to work. Any help would be great. I'm a complete newbie with Android.