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Firefox Exiting When I Rotate Videos to Fullscreen

When I am watching videos in the firefox app, about 70 percent of the time I go fullscreen to watch the video, it will close the app. Not crash, but leave, like I'm hitti… (read more)

When I am watching videos in the firefox app, about 70 percent of the time I go fullscreen to watch the video, it will close the app. Not crash, but leave, like I'm hitting the home button. This has been going on for a long time now. Last time I asked for assistance I got "Have you tried closing your other tabs?". I have 12 tabs open. I never have this issue with any other browser. I have 30 tabs open in chrome, with no issues.

Asked by danielneubert990 4 months ago

Last reply by mark_phillips85 4 weeks ago

full screen breaks app

Going to full screen on YouTube (and other video websites) usually breaks the Firefox app on pixel 7 pro. It keeps playing but just closes and can't be reopened. I have t… (read more)

Going to full screen on YouTube (and other video websites) usually breaks the Firefox app on pixel 7 pro. It keeps playing but just closes and can't be reopened. I have to stop the app, open it again, and try again. Does anyone know how to fix this?

Asked by lege.sorti 4 months ago

Last reply by mark_phillips85 4 weeks ago

keep getting offers from CLUB CARWASH when I log into Firefox. will not allow response requesting they stop sending. please stop allowing this company to harass people with their unwanted offers and if you don't fix this, how do I stop it?

úkeep getting offers from CLUB CARWASH when I log into Firefox. will noyallow response requesting they stop sending. please stop allowing this company to harass people w… (read more)

úkeep getting offers from CLUB CARWASH when I log into Firefox. will noyallow response requesting they stop sending. please stop allowing this company to harass people with their unwanted offers and if you don't fix this, how do I stop it?

Asked by mephitis725 2 months ago

Last reply by Paul 2 months ago

task bar icons disappear

(using 118.2.0) At times the navigation icons and the reload icon disappear from the task bar. When I go into Settings and then back to the browser page the icons are gon… (read more)

(using 118.2.0) At times the navigation icons and the reload icon disappear from the task bar. When I go into Settings and then back to the browser page the icons are gone. They are still in the "3 dot" menu. The only way I have found to reappear them is to close the app (go into android task list and "swipe" it closed) and reopen it.

Any ideas/suggestions?

Asked by rgochnour 4 months ago

Last reply by Paul 2 months ago

Incident occurred when I was on website. What happened??

Hi...I was just on vanillavisa.com and suddenly got an error message and a message from Firefox saying an Incident had occurred. What was the Incident? … (read more)

Hi...I was just on vanillavisa.com and suddenly got an error message and a message from Firefox saying an Incident had occurred. What was the Incident?

Asked by Susan Kaszuba 4 months ago

Last reply by Paul 4 months ago

tqnq titan

I have a Samsung android phone. I have a pull down menu to show me who's texting, updates on daily news, the weather, etc. I'm getting notifications from something calle… (read more)

I have a Samsung android phone. I have a pull down menu to show me who's texting, updates on daily news, the weather, etc. I'm getting notifications from something called tqnq.titan. then it days "tap here to check your device" Then right after that it'll say "your device is hacked" or "we will lock your phone soon. Too much spam" It says Firefox but nothing happens when i tap the notification. What is this and is it spam or a virus? I've been constantly cleaning my phone and running my anti- virus program. It states my phone is clean, but what are these weird notifications I'm getting that I've never gotten before? I'm concerned.

Asked by storm 4 months ago

Last reply by Paul 4 months ago

Mozilla page said my account is inactive!!!

When I just went on Mozilla it said that my account was not active and took me to a page that said 400 error. It didn't look right so I hit on it and it took me to Mozi… (read more)

When I just went on Mozilla it said that my account was not active and took me to a page that said 400 error. It didn't look right so I hit on it and it took me to Mozilla page and the message saying my account was not active was gone. I feel like I am getting directed to fake pages.

Asked by Susan Kaszuba 4 months ago

Last reply by Paul 4 months ago

Images upload entirely broken. Works in Chrome.

Only within Firefox for Android is the Icon for images on my Android 11 mobile, using Gboard keypad, is broken. For several weeks now. All it brings up is ONLY GIFs opti… (read more)

Only within Firefox for Android is the Icon for images on my Android 11 mobile, using Gboard keypad, is broken. For several weeks now.

All it brings up is ONLY GIFs options.

Tested upload images to Twitter x via the inbuilt Chrome browser. It worked fine.

Updated Firefox app to the latest. Tried turning off Ghostery add-on. No difference at all.

Any advice please. Seems only a couple of people lately have posted on this issue. But saw similar issue from some years ago.

So, it has to be Firefox but I can't see anything in its settings i may have changed wrongly. ?. Thx kindly & have a nice evening or day, Karen.

Asked by Karen Guy 4 months ago

Last reply by Paul 4 months ago