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Hacked...should I cancel my account?

Hello...my question is if I should go ahead and cancel my account? Ive been hacked and they are even changing my settings - as well as in my add ons. They've even added… (read more)

Hello...my question is if I should go ahead and cancel my account? Ive been hacked and they are even changing my settings - as well as in my add ons. They've even added some that I did not choose. They are adding many site addresses and marking them as trusted when they shouldn't be. I even am not able/allowed to clickk on certain boxes...likke when I try to add a proxy. I think they operate in real time. I just think it mighht be best to cancel for my own security. I don't know what they are capable of doing.

I didn't even create my account. But it had my email addresses. So I changed the password immediately. I know it is some sort of organization because I always receive error messages saying "Access Denied", "Contact your Administrator" or "Contact your IT Department."

Are you at all able to possibly help me? I do plan to file a police report, but it would be very advantageous to me if I could offer them more information and hopefully press charges because this has been going on since I moved to the Netherlands 7 years ago. And no antivirus/antimalware works. Even repairs, factory resets and buying new phones haven't helped me either. As you know, there are very strict privacy laws here.

Ok, thank you very much for your time and any assistance or advice.

I am trying to add some screenshots (where it says to add images) and it won't even allow me to do that.

Asked by edlesemann 3 days ago

Bookmarks

On my Tablet, the Bookmarks have decided to split into two folders :Bookmarks and Other Bookmarks. Not what I want. Is there any way that I can get them to combine t… (read more)

On my Tablet, the Bookmarks have decided to split into two folders :Bookmarks and Other Bookmarks. Not what I want. Is there any way that I can get them to combine to just Bookmarks?

Asked by kevin case 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

Login to profile using two-factor authentication

Hello. I tried to log into account with two-factor authentication. after entering the code, the error "missing parameter: %(param)s" appears. Thanks for spending a time … (read more)

Hello. I tried to log into account with two-factor authentication. after entering the code, the error "missing parameter: %(param)s" appears. Thanks for spending a time

Asked by d.wine 5 days ago

Pop Up ads

Hey guys apparently I have opened a web site that instantly installed adware on my Samsung Galaxy S21 ultra 5G phone. I have installed AVG virus protection. I also have i… (read more)

Hey guys apparently I have opened a web site that instantly installed adware on my Samsung Galaxy S21 ultra 5G phone. I have installed AVG virus protection. I also have installed adblock app, and a Malware block app. Nothing works. I've tried the web fixes for Chrome. And Samsung Internet. Still nothing works. Anyone know how to fix this without resetting the phone back to factory.

Asked by Keith Fonville 1 week ago

Last reply by Paul 1 week ago

Unable To Install Firefox on Zebra Scanner TC8000 Running Android 5.1.1

I have two Zebra TC8000 hand scanners running Android OS 5.1.1 that I've reset to factory defaults. I need to download and install Firefox but each installation attempt … (read more)

I have two Zebra TC8000 hand scanners running Android OS 5.1.1 that I've reset to factory defaults. I need to download and install Firefox but each installation attempt fails either at the download or at installation. No real detail is given as to what the issue is. I just get a message "Queueing" or "X App not installed."

I've attempted to install our regular APK that has historically worked fine. The download location is... https://download.moziilla.org/?product=fennec-latest&os=android&lang=multi The APK from this site no long downloads. The download status just shows "QUEUEING" for 5-7 minutes then fails.

I switched to browsing directly to the Mozilla FTP page and attempted to download several versions of Firefox for Android. The latest version 125.0 at... https://ftp.mozilla.org/pub/fenix/releases/125.0/android/ Here, I tried installing each of the three APKs offered here and receive the message "X App not installed" with each attempt. I am, at least, able to successfully download the APK and launch the install but I can't get the install to work.

Any clue on what could be wrong?

Asked by vernon.heard 2 weeks ago

using firefox to store WhatsApp passkey

I am migrating to a new phone. WhatsApp offered firefox as an option for storing its passkey. That took me to the connection and synchronisation process which the new pho… (read more)

I am migrating to a new phone. WhatsApp offered firefox as an option for storing its passkey. That took me to the connection and synchronisation process which the new phone said had failed. However all my tabs and other passwords appear to be syncing. Now selecting firefox to store the WhatsApp passkey takes me back to the failure page every time. Any idea how to restart the passkey addition to firefox process? WhatsApp won't work whilst I'm hung up in limbo between the two apps.

Asked by Chris 2 weeks ago

private history mode

Hello Why getting a black mask and purple screen. I did not set private and security is in lower case and cant access. I want the normal screen with history that I can de… (read more)

Hello Why getting a black mask and purple screen. I did not set private and security is in lower case and cant access. I want the normal screen with history that I can delete myself. Not sure if this is new or update caused this to change.thxs joseph

Asked by joseph paul falcone 2 weeks ago

private history mode

Hello Why getting a black mask and purple screen. I did not set private and security is in lower case and cant access. I want the normal screen with history that I can de… (read more)

Hello Why getting a black mask and purple screen. I did not set private and security is in lower case and cant access. I want the normal screen with history that I can delete myself. Not sure if this is new or update caused this to change.thxs joseph

Asked by joseph paul falcone 2 weeks ago

AVG browser not shown on drop-down menu

I have made Firefox my default browser and am attempting to import my bookmarks from my AVG browser. However, when the choice menu appears, all browsers are shown except … (read more)

I have made Firefox my default browser and am attempting to import my bookmarks from my AVG browser. However, when the choice menu appears, all browsers are shown except AVG. Any help appreciated. TIA.

Asked by eric.rowland 2 weeks ago

Google search results page

Hi, I'm having issues with my Google search results page. It used to be very clean looking and mainly only showing the results of whatever I searched. Today though, I sea… (read more)

Hi, I'm having issues with my Google search results page. It used to be very clean looking and mainly only showing the results of whatever I searched. Today though, I searched something and now the Google results are first showing Reddit answers, what others have asked, discussions and forums, what others have searched, short videos, etc. I have to scroll really far down just to get some normal search results. How can I fix this? Call me old school but I want the classic version back. Please help, I don't want to switch browsers. I've been using Firefox nearly since it's launch, since StumbleUpon days. Yeah!!! If you know, you know. Thanks!

Asked by alison0997 2 weeks ago

"Troubleshooting Mozilla Firefox: How to Resolve Common Issues with Mozilla Support"

"How can I troubleshoot and resolve common issues with my Mozilla Firefox browser using the resources available on the Mozilla Support website?" … (read more)

"How can I troubleshoot and resolve common issues with my Mozilla Firefox browser using the resources available on the Mozilla Support website?"

Asked by Saimir Agolli 2 weeks ago

Last reply by Joe Root 2 weeks ago

Disabled most visited websites automatically added in homepage ?

How to disbale most visited websites get automatically added in homepage of Firefox android browser ? I kept shortcuts option enabled to add shortcut manually as pe… (read more)

How to disbale most visited websites get automatically added in homepage of Firefox android browser ?

I kept shortcuts option enabled to add shortcut manually as per user choice. I don't want browser to add most recently visited websites to get add as shortcuts in tile form in homepage of firebox browser.

Is there any config to disabled for this issue ? Please help

Asked by dilal35221 4 weeks ago

Last reply by Paul 2 weeks ago