• Solved

Primary email doesn't exsist no more

OK my primary email provider doesn't exsist no more I need to change my primary email. Can't add secondary email because wants code from old email address which is not a… (read more)

OK my primary email provider doesn't exsist no more I need to change my primary email. Can't add secondary email because wants code from old email address which is not accessible.

How do I change my primary email address with no secondary address without losing my data.?

Please help if that all makes sense

Thank you Moonlighter

Asked by Lizzie 5 hours ago

Answered by Lizzie 1 hour ago

  • Solved

Complete lack of webpage loading

Sorry if this has already been addressed, the nature of the issue makes it very hard to search. Firefox web access on my phone has been not working whatsoever for a few … (read more)

Sorry if this has already been addressed, the nature of the issue makes it very hard to search.

Firefox web access on my phone has been not working whatsoever for a few days now. The app opens, but no webpages load, including pages that were previously open in other tabs before the issue started. Instead of anything, there is just an empty grey screen with the bar at the top like usual. This also happens if I open any web URL in another app, like Discord or Gmail, and it tries to use my default browser (which is Firefox) to access it. Just straight greyness, no loading bar or anything. The issue isn't present in the default Samsung web browser, but honestly, I can't stand using anything other than Firefox, so even looking up help has had to wait until I could use my computer.

I've tried restarting my phone to no avail. I would like to try uninstalling and reinstalling Firefox, but as far as I can tell there is no raw "copy a folder" way to back up my data for whatever reason, and when I tried backing up my data by creating a Firefox account for the first time and using sync... well, to do that, it tries to open a series of webpages. Which it can't do. So that was a dead end. And I would really like to avoid losing my tabs, bookmarks, and history if at all possible.

If I don't get an answer that works for me, I think I am going to enable developer access in my phone files and hook it up to my computer to try and force-backup my data, then uninstall and reinstall the app and see if that helps. Honestly, though, I'm really curious why this has happened and how I can prevent it in the future. Having my web browser suddenly just cease to function has been INCREDIBLY annoying.

Thank you for your time!

Asked by omegasmileyface 3 months ago

Answered by omegasmileyface 3 months ago

  • Solved

Instagram with no notification permission

instagram.com not asking for notification permission, so I'm not able to receive notifications from this site. Someone else experiencing this? Is there something that I … (read more)

instagram.com not asking for notification permission, so I'm not able to receive notifications from this site.

Someone else experiencing this? Is there something that I and/or Firefox and/or Instagram can do to fix this?

CONFIGS

  • Settings> Sites Permission> Notifications is set to Ask to allow
  • there's no record of instagram.com on Settings> Sites Permission> Exceptions
  • Tested also with addons disabled
  • Firefox version: 117.1.0 (Build #2015973691), from Google Play Store
  • Oneplus 11


Ps: Tested on Google Chrome and the site asks for this permission

Asked by Gabriel Mattoso 2 weeks ago

Answered by Gabriel Mattoso 6 hours ago

  • Solved

Website whitelist?

I have noticed that mobile browsers (including Firefox Mobile) don't seem to give you the option to clear cookies and other website data on close while preserving website… (read more)

I have noticed that mobile browsers (including Firefox Mobile) don't seem to give you the option to clear cookies and other website data on close while preserving website info/cookies of sites you want to keep logged into.

Is this a feature that will eventually be implemented in Firefox? Or is there some kind of limitation in Android/iOS that makes implementing this not possible or tricky?

Asked by dromeo 2 days ago

Answered by Paul 2 days ago

  • Solved

[Firefox Android] Firefox freezes when I select an image on the main page of a Google search

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and th… (read more)

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and the image will load or I have to close & reopen the app and switch to the Images tab. This is on the main Google search page. Images selected in the Google Images tab work as expected.

Asked by popo 2 months ago

Answered by popo 2 months ago

  • Solved

Scrolling leads to a refresh of the website

I have the problem that Firefox does not correctly recognize when I want to scroll up on a web page. This often causes me to accidentally refresh the page. Usually this s… (read more)

I have the problem that Firefox does not correctly recognize when I want to scroll up on a web page. This often causes me to accidentally refresh the page. Usually this should only happen when I'm already at the top of the website and then swipe down again and not in the middle of the website. I have even tried Firefox Nightly and Klar, but the issue occurs with every browser. Is there perhaps some trick or hidden setting that causes the browser to scroll reasonably again instead of constantly refreshing the website?

Asked by Dennis 1 week ago

Answered by Paul 5 days ago

  • Locked

sometinh is wrong

duplicate of /questions/1424806 thread Yesterday the option to make Firefox my main browser turned on on my Android phone. It won't let me turn it on. I have Google on… (read more)

duplicate of /questions/1424806 thread

Yesterday the option to make Firefox my main browser turned on on my Android phone. It won't let me turn it on. I have Google on my phone, but I never updated it, I updated myself yesterday, I can't turn it off. I also have a MI browser that is disabled. When Fitefox is not my main browser, I cannot add web shortcuts to the start screen, and I use it all the time and miss it a lot. What should I do to restore the option to make Firefox my main browser? I used to have Google but now I don't know what's going on? Help me please!!!

Asked by Ivona 6 days ago

  • Solved

Bookmarks and basically all data gone after an update

Hello, I recently tried to create an account to sync everything in firefox on my phone, but after a few attempts the account page just wouldn't load, so I decided to upda… (read more)

Hello, I recently tried to create an account to sync everything in firefox on my phone, but after a few attempts the account page just wouldn't load, so I decided to update the app because it was quite some time ago since I last updated it.

But right after the update, everything's gone: bookmarks, history, tabs. I was brought to a getting started page like I never installed firefox. I checked the bookmarks/history options but nothing was there. Shouldn't the app preserve its existing data even after an update? Any help will be greatly appreciated. Thanks.

Asked by Ryan McK 1 week ago

Answered by Paul 1 week ago

  • Solved

Auto fill for login details not working properly

Hi. So for quite a few months I've been experiencing two issues relating to the Firefox auto fill for login details. Issue 1. When you visit a website sign in page the "… (read more)

Hi. So for quite a few months I've been experiencing two issues relating to the Firefox auto fill for login details.

Issue 1. When you visit a website sign in page the "Suggested logins" box pops up at the bottom (all normal). But then when you login the box won't go away. I can navigate to somewhere new in same tab or switch to another tab already open and the box won't disappear. To get rid of it I need to open a new tab and go to a new webpage, then I can go back to my already open tab.

Issue 2. The "Suggested logins" auto fill for sign in fields on a webpage won't work. This issue started around the same time as the first and is not on every website but a few including Google Account sign in which I use a lot. I will navigate to a sign in page, the Suggested logins box pops up, I select the login I want, but then it won't fill it in.

I've tried reinstalling the Firefox app, but it didn't work. I've kept using the app despite dealing with this everyday. They may be small bugs but they do get tedious after months of it daily. I was hoping an app update would fix the problem but no update has. So I thought I would share, see if its just me.

Asked by Deltazero 3 months ago

Answered by Paul 3 months ago

  • Solved

Pathbuilder2e.com renders elements disproportionately missing scrollbars

https://pathbuilder2e.com/app.html?v=68a renders elements short of occupying available space. Columns that are supposed to be taller are impractical to use, such as skill… (read more)

https://pathbuilder2e.com/app.html?v=68a renders elements short of occupying available space. Columns that are supposed to be taller are impractical to use, such as skills column

Asked by Victor 2 months ago

Answered by Victor 1 week ago

  • Solved

App "minimizes" when video goes fullscreen

Sometimes when I click full-screen on a video, the app view disappears, and I am back out on the home screen. I still hear the video, and can switch back to Firefox and t… (read more)

Sometimes when I click full-screen on a video, the app view disappears, and I am back out on the home screen. I still hear the video, and can switch back to Firefox and try full-screen again. It usually (maybe always) works the second time.

When it happens, I can briefly see the video go full-screen and rotate to landscape. When the view has disappeared the screen rotates back to portrait. Whenever a video stays in portrait mode when going full-screen, the problem does not occur.

Even when closing firefox, I can still hear the video. So I think it is related to this issue: [https://support.mozilla.org/en-US/que.../1420245]

What I have tried:

  • Switching versions of firefox, they all have the same issue; Firefox, Firefox Nightly, and Fennec.
  • Clearing cache and disabling add-ons has not worked, but seemed to make it happen less frequently for a while (not sure).
  • I tried activating automatic screen rotation, but this made the problem worse. It would then not work the second time and firefox would only display part of the website in the top right corner of the screen. Closing it and re-opening it multiple times did not work. I had to turn auto-rotate back off.
  • I'm using the KISS launcher. Tried switching to various other launchers, but it made no difference.


OS: Calyx OS 4.12 HW: FairPhone 4 Firefox: Fennec v116, Firefox Nightly Add-ons: uBlock Origin, Tampermonkey

Asked by levinj 1 month ago

Answered by levinj 1 week ago

  • Solved

Webpages are not loading, at all on FF for Android

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results. No matter what… (read more)

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results.

No matter what, whether I try to type in a URL, click on a link in the google app, or refresh a page I already have open, the app doesn't even attempt to load a page or throw up an error. Just a blank background, no loading bar, no error messages, and no redirects...

FF for Android Version 112.2.0 Build #2015946691

Asked by x10guy 5 months ago

Answered by Paul 5 months ago

  • Solved

Scrolling up requires two downward swipes

I'm having an issue with Firefox on Android. On certain websites (e.g., Yahoo News, Calscape.org, Google search results--with Goggle Search Fixer add-on enabled), I can s… (read more)

I'm having an issue with Firefox on Android. On certain websites (e.g., Yahoo News, Calscape.org, Google search results--with Goggle Search Fixer add-on enabled), I can scroll down the page without issue, but scrolling slowly back up toward the top of the page with downward drags of my finger is only responsive half of the time. That is, I can only scroll back up with every-other downward swipe/drag of my finger. This odd behavior does not happen with other mobile browsers (I'm on Android 13 and using a Galaxy A53 5G). Any suggestions?

Asked by cjw 4 months ago

Answered by cjw 4 months ago

  • Solved

Freeze and links don't work

Hi, I am a regular user of the Android version but currently when I get my search results it freezes and when it doesn't none of the links are clickable. Other browsers … (read more)

Hi,

I am a regular user of the Android version but currently when I get my search results it freezes and when it doesn't none of the links are clickable. Other browsers have no issues, anything I can do?

Asked by wilpang20 3 weeks ago

Answered by wilpang20 1 week ago

  • Solved

Can't disable/remove reader button from address bar in Firefox nightly on Android

The subject field basically. There is a button in the address field on some sites and it's very annoying to accidentally press the toggle now and again. I tried disabling… (read more)

The subject field basically. There is a button in the address field on some sites and it's very annoying to accidentally press the toggle now and again. I tried disabling it via about:config but no dice.

Asked by keisatsu 2 weeks ago

Answered by Paul 2 weeks ago