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  • Archived

The Guardian website and apparent memory blowout

The issue where Firefox on Android does apparent background restarts is still occurring in the most recent release builds. This was first discussed in the now archived t… (read more)

The issue where Firefox on Android does apparent background restarts is still occurring in the most recent release builds.

This was first discussed in the now archived topic https://support.mozilla.org/en-US/questions/1379604

It is 100% reproducible. Steps:

1. Go to https://www.theguardian.com/uk 2. Open in background tab one or two internal links to stories in that website 3. Firefox is hang for e.g. 40s then reloads from scratch all open tabs including to other sites 4. The device will behave as if it was recently restarted with all other apps doing UI refresh activity when you next access them

The repro steps are truly simple.

Should we raise this as an iss with the website instead? e.g. Chrome does not and never has had a problem like this on that website.

Cheers,


108.2.0 (Build #2015925643), 78718ba91+ AC: 108.2.0, 9174b4e74f GV: 108.0.2-20230104165113 AS: 95.0.1

Asked by mrjames 1 year ago

Last reply by mrjames 1 year ago

  • Archived

Unable to download a really long filename with Firefox nightly android.

If the file being downloaded has a really long filename, Firefox doesn't allow scrolling to the download button, that is now below the screen space. A solution could be a… (read more)

If the file being downloaded has a really long filename, Firefox doesn't allow scrolling to the download button, that is now below the screen space. A solution could be allowing to scroll or trimming it.

Asked by h23 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Why does Firefox insist that I use the mobile YouTube?

This problem has kept annoying me for months now: When I load my youtube subscriptions page on my tablet, Firefox keeps kicking me over to the mobile site (m.youtube.com … (read more)

This problem has kept annoying me for months now: When I load my youtube subscriptions page on my tablet, Firefox keeps kicking me over to the mobile site (m.youtube.com instead of www.youtube.com) which is bloody annoying. Changing the m to www manually will do me no good, it gets changed back to m as soon as i hit enter. Turning on the desktop site switch in the menu will only work temporarily, it's only a matter of time before I get kicked back to the mobile site. It's not a question of IF it happens, it's a question of WHEN it happens.

The thing is that this ONLY happens with youtube in Firefox on my tablet, but not in Firefox on my phone, my computer or other websites, and it does not happen in opera on the tablet either. That tells me that it is a Firefox problem (maybe some setting?), not a YouTube problem.

So why does Firefox do this, and how can I stop it?

PS. It's the latest version of Firefox on a galaxy tab s2 running Android 7. No, updating to a newer version of Android is not an option :-( Thanks, Samsung!

Asked by hmiersch 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox randomly freezing when clicking on address bar.

This issue started earlier this month. Sometimes, when I click on the address bar to enter a new address or something like that, Firefox freezes and I have to restart it … (read more)

This issue started earlier this month. Sometimes, when I click on the address bar to enter a new address or something like that, Firefox freezes and I have to restart it and after the restart it comes back to the page I was in like 10 minutes ago.

Asked by Darciukas 1 year ago

Last reply by Paul 1 year ago

  • Archived

Android app freezes and restarts the device

After a variable time-frame, from few minutes to a couple of hours maximum of usage, the app freezes. It is possible to close it from the drawer and restart it after a w… (read more)

After a variable time-frame, from few minutes to a couple of hours maximum of usage, the app freezes.

It is possible to close it from the drawer and restart it after a while. The problem always recurs.

Sometimes the phone also reboots itself. Approximately once every 5/10 freezes.

The problem does not seems dependent on updates, add-ons or other phone options.

The problem is present since I bought the phone in August. After a few months of tests I'm fairly sure this is a problem related only to the Firefox app.

Device: Pixel 6a

Asked by MBalza 1 year ago

Last reply by MBalza 1 year ago

  • Archived

Why Does "Find In Page" constantly close itself?

I've noticed this across devices on Firefox android. Happens on various sites. I recorded the screencast video to demonstrate it: https://youtube.com/shorts/51u3Ko7CARw … (read more)

I've noticed this across devices on Firefox android. Happens on various sites. I recorded the screencast video to demonstrate it:

https://youtube.com/shorts/51u3Ko7CARw

When I replicate this with the same site in Chrome it does not do this, it stays open in Chrome. it only happens in Firefox

Asked by zach6 1 year ago

Last reply by zach6 1 year ago

  • Archived

Pages keep refreshing and app keeps closing

These "crashes" aren't in the Report, so I'm not sure what to do. I've pressed Quit, I've cleared the Cache (twice), and I've deleted and reinstalled the app. Firefox was… (read more)

These "crashes" aren't in the Report, so I'm not sure what to do. I've pressed Quit, I've cleared the Cache (twice), and I've deleted and reinstalled the app. Firefox was working just fine until recently. These crashes only to seemingly happen on YouTube and Tumblr. It closes worse when I have the YouYube in Background Add-on on, but it isn't just because of that. If anyone knows how to fix this, feel free to answer.

Asked by Thirdy 1 year ago

Last reply by Paul 1 year ago

  • Archived

YouTube buffering on smart TV

playing video on YouTube is always choppy and buffering quite a bit and the only thing that my router / modem is connected to only the smart TV by way of hardwired cat6e … (read more)

playing video on YouTube is always choppy and buffering quite a bit and the only thing that my router / modem is connected to only the smart TV by way of hardwired cat6e connection I could understand if this was wirelessly connected but it is hardwired and there is nothing else connected to the router by Wireless and I am getting anywhere between 100 and 155 megabytes per second so I know that the speed is fine and the only thing it does it to is YouTube and even if I adjust the YouTube screen quality from 2180 down to 1440 down to 1080 and then down to 720 P and sometimes it works on 720 but most of the to 480p and then the quality looks like crap and I actually get better quality when I use my cell phone mobile hotspot connected to the smart TV but that's ridiculous in price going way over my data so that's why I got Wi-Fi and it really doesn't matter whether I use the app on the phone of YouTube as a remote for the YouTube on the screen TV screen or whether I use the YouTube app that is embedded in the smart TV either way the connection are very poor and yeah I'm not really sure what to do I had the provider of the Wi-Fi come and do a test and make sure that it wasn't anything to do with the hardware wiring or anything like that and I also when I connect my laptop hardwired to the router everything and anything I stream on the laptop not using Wireless it works perfectly fine same with my cell phone connected by Wireless also works fine it's only seems to be the smart TV and I also tried somebody else's Smart TV see if it was a problem with mine and there's also did it so I know it is not a problem with my stuff

Asked by Lawrence 1 year ago

Last reply by Paul 1 year ago

  • Archived

Addblock

Despite addblock and other antiviruses turned off on my phone, he still bans movies on the browser that I want to watch. I have reset the phone, uninstalled suspicious a… (read more)

Despite addblock and other antiviruses turned off on my phone, he still bans movies on the browser that I want to watch. I have reset the phone, uninstalled suspicious apps and the problem is still there. Please help or advise how to fix it. I want to watch movies on my phone again like before.

Asked by januszeklena 1 year ago

Last reply by Paul 1 year ago