Firefox for Android Support Forum

Hello,

I'm running Firefox on Android 13 (Phone is Poco x3 pro). Running version 126.0.1

As soon as I tab out of Firefox and go to another application, for example, a 2FA app or ProtonPass to retrieve a password, then go back to Firefox, the tab will reload.

This basically means that I'm unable to log in to any site which requires 2FA or where I don't know the password by heart.

The phone has 6 GB of ram and I've set Firefox to have no battery restrictions, yet it's not helping.

I don't know what's causing this, but surely this can't be intentional? I've had to go back to Chrome because I'm literally unable to log into most websites.

I've tried reinstalling but no change. I deactivated all extensions (ublock & privacy badger) but that didn't help either.

Hi I have facing the problem with Android app, when I use the app very slow in 1 tab If I open another tab getting extremely slow then loaded the page not completed and some time suddenly restart My device specs Samsung galaxy A2 core

On my Android phone, the "close private tabs" notification keeps reappearing no matter how many times I tap it or swipe it away. Only way to get rid of it is by force stopping Firefox. Weird thing is that this issue doesn't repro 100% of the time either.

This is happening on Firefox 126.0, on my S23 Ultra running Android 14/One UI 6.1

as described, send tab function does not work one way (android to PC), but works fine from PC to android mobile phone/tablet. the pop-up error is the "Unable to send - RETRY", and pressing 'RETRY' doesn't do anything. I am logged in to the mozilla account on both android devices, and firefox sync/syncing tabs work fine. not sure what's the issue

Firefox Nightly -both phone and tablet: 127.0a1 (Build #2016019535) Firefox version -laptop: 125.0.3

Hello,

My Firefox Android tabs in grid view constantly get reset.

I can open 5 new tabs and them be in order and at the bottom, since they are the last viewed. Then when I reopen Firefox they are gone and tabs I had closed before are back there.

My history tab is also always blank unless I search.

I appreciate any help :)

I encountered page refresh problem everytime. today i was paying bill on firfox and i was redirected to UPI app to complete payment, but when i came back to firefox page, it refreshed and whole progress and payment stuck. please resolve this issue soon.

How can I stop Firefox refreshing each time I have to leave to approve a purchase or get Info for a form please. It's so frustrating. I literally tap back on the window and it updates. No one seems to know why.

Keep seeing a bug where tabs that were kept open but are not active, upon reopening do a full reload, and then take a long time to load often failing to load at all after a timeout.

video recording

The bug is when I am browsing website like a payment page, when I switching between the apps and return to payment page, the firefox will refreshing the page automatically and payment will get fail error.

I also posted this under "Tabs."

All of a sudden I started getting a strange download message, a download which didn't show up when I looked for it. Since then, when I press "+ New Tabs," a new tab doesn't open. A new tab opens only when I've clicked on a new link for a topic.

I cleared the cache, restarted my phone twice and un-and re-installed Firefox twice. I was originally synced with Firefox on my other phones, but I don't want to sign in again with that email until this problem is fixed. I haven't opened Firefox again on my previous phones since this all started. I'm going to cry if those versions are "infected" with this problem as well. I just can't erase all the data I've previously accumulated within Firefox on those devices, either.

Now I've looked in Firefox Support for this problem and I've looked again and again for a way to restart in Safe Mode, but I can't find it. Could someone please help me diagnose and fix this issue?

Firefox has started refreshing pages if for eg when purchasing something and leaving to get bank details or approve purchase in bank app and then when return have to start the process all over and then the cycle starts again. It's become useless. Why does it do this and how can I stop it please? It didn't until recently. Thanks

Hello, I'm writing to describe a recurring problem I'm facing while using Firefox on my Android device, and I need your help to find a solution.

The issue is that my tabs keep getting accidentally deleted when I scroll up and down. The touchscreen on my device is highly sensitive, and simple scrolling often triggers the "left or right swipe" action, causing the current tab to close. This is incredibly frustrating as I like to keep my tabs organized, and having to reopen them repeatedly is time-consuming.

I've tried looking for a solution in the Firefox for Android settings config:about, but I haven't been successful so far. Is there any way to disable or adjust this feature so that left swiping no longer closes my tabs?

I'm a dedicated Firefox user and would like to continue using this browser, but this problem is significantly impacting my browsing experience. I would greatly appreciate it if you could provide me with a solution to this issue.

Thank you in advance for your assistance!

Best regards, Denise

Is there any way from stopping firefox mobile from refreshing itself whenever I go to different app to respond someone's message or copy some info?

I had turned off/on any settings regarding battery usage for this app and it didn't help. I use redmi note 12 and I had same problem on my previous phone redmi 8. I also use Firefox app on iPad air 4 and don't have such problems.

It's literally the only thing that bugs me regarding Firefox, I have no other complaints just this foreced refresh.

Hello,

I choose to use FireFox when viewing video content. Only I have this persistent issue when I'm watching/listening a video/podcast and I need to goto a different Tab/Page or use an App or perform a different task, when I return to the tab with paused video it will reload and then the video page will refresh or re-open back to the video list/menu. This causes me to lose my position in the timeline and must find my place again manually. I've noticed this happens after a certain amount of time has passed, not much though, like 60 seconds or so, maybe more. This is frustrating and time consuming and I've noticed this doesn't occur in many chromium based browsers. That said, I strive to avoid google altogether and would rather stick it out with Firefox.

Thank you for reading my question, any advice is appreciated.

113.1.0 (Build #2015950737), 52a200d213+ GV: 113.0.1-20230511191846 AS: 97.4.1 2023-05-15T18:19:10.974886

When I open a link within another app, like Facebook or Discord, it usually opens a version of Firefox inside that app, without all the full features. And that's fine, because usually I just want to read whatever it is quickly, and move on. However, I've noticed that if I change apps or let the screen time out when I have one of these links open, the screen will be black or blank when I open it again. I have to go back and click the link again to make it load. Refreshing doesn't work, and if I go to the menu and click "Open in Firefox" after this happens, that tab will never load. I have to copy the URL and open a new tab to load it.

Obviously, I can get around this by choosing the "Open in Firefox" option as soon as I load the page in the first place, but I don't really want to have to open a new tab in my browser every time I want to read a news article on FB or open a meme someone sent me. Overall, I really love Firefox, but this is a problem I didn't have with Chrome, and I'm not seeing anything in the settings to change it. Is this a common issue, and can it be fixed?

The issue where Firefox on Android does apparent background restarts is still occurring in the most recent release builds.

This was first discussed in the now archived topic https://support.mozilla.org/en-US/questions/1379604

It is 100% reproducible. Steps:

1. Go to https://www.theguardian.com/uk 2. Open in background tab one or two internal links to stories in that website 3. Firefox is hang for e.g. 40s then reloads from scratch all open tabs including to other sites 4. The device will behave as if it was recently restarted with all other apps doing UI refresh activity when you next access them

The repro steps are truly simple.

Should we raise this as an iss with the website instead? e.g. Chrome does not and never has had a problem like this on that website.

Cheers,

108.2.0 (Build #2015925643), 78718ba91+ AC: 108.2.0, 9174b4e74f GV: 108.0.2-20230104165113 AS: 95.0.1

I pay my fees from mozile firefox but the page get refresh n fees receipt is not generated but the amount of fees will be debited from my bank account what should I do

Hello, Firefox for Android has become completely unusable because the tab keep reloading every single time i move away from it.

This seems like a HUGE problem for a web browser??