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  • Archived

FFa displays but will not download PDF files.

Firefox on Android will not download PDF files from anywhere, not even on elifesciences.org, why? 111.0 (Build #2015937963), bea7a8bbf0+ GV: 111.0-20230309232128 AS: 96.… (read more)

Firefox on Android will not download PDF files from anywhere, not even on elifesciences.org, why?

111.0 (Build #2015937963), bea7a8bbf0+ GV: 111.0-20230309232128 AS: 96.4.0

Asked by zefnovvak 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Bug Report

I installed the "Google" app and the "Firefox" app. When I used the "Google" app to search for images, I found that I couldn't open the searched websites. I tried to use … (read more)

I installed the "Google" app and the "Firefox" app. When I used the "Google" app to search for images, I found that I couldn't open the searched websites. I tried to use the Samsung browser or Chrome browser and did not have this problem. I think this is a Firefox bug.I recorded the bug and uploaded it to Google Drive.The link address is https://drive.google.com/file/d/11k5DMzshHkYvvGGD4MpgqrlSRcQnkiGH/view?usp=drivesdk

Asked by MCV01 1 year ago

Answered by MCV01 1 year ago

  • Archived

YouTube Stuttering

after fast forwarding/rewinding with the drag and seek or double tap feature, the video begins to stutter. it seems like "micro pauses" I have to pause the video for 10-1… (read more)

after fast forwarding/rewinding with the drag and seek or double tap feature, the video begins to stutter. it seems like "micro pauses" I have to pause the video for 10-15 seconds and resume or refresh the page to solve the issue.

Asked by ryannlusk 1 year ago

Last reply by Simonezini1 1 year ago

  • Archived

How to enable java script

I can't download data from websites . It says I need Java script. Your support site is of no help at all. I've had to switch over to Chrome in order to download websites… (read more)

I can't download data from websites . It says I need Java script. Your support site is of no help at all. I've had to switch over to Chrome in order to download websites or there data. I no longer can use Firefox until issue is resolved. Due to the fact that you have no Customer support that isn't AI u have lost a customer.

Asked by Ronny The Roc 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Tabs keep showing completely black screen

I keep having a problem on when returning to a tab or someone when opening a link the page is simply shown as a black screen. It appears that the page is loaded in the ba… (read more)

I keep having a problem on when returning to a tab or someone when opening a link the page is simply shown as a black screen. It appears that the page is loaded in the background but literally nothing is displayed on screen.

Refreshing does nothing. Navigating to a different page does nothing (as in the screen is still black, but Firefox goes through the motions of "loading" the page). Searching does the same.

If I close the tan and then immediately hit undo the page will often be displayed.

This has been going on for maybe 2/3 months now and I have updated the application and my phone multiple times; both are up to do.

I can only assume this is a bug at the stage, but if someone has insight into a work around, that would be great.

Example image showing the page being "loaded" but nothing displayed.

Asked by Thom Andrews 1 year ago

Last reply by DavaG 1 year ago

  • Archived

Too big notification window size for android 13

This did not happen in the Android 12 version. This is happening after updating to Android 13. Notification window appears too big in mobile (pop-up window) Any ide… (read more)

This did not happen in the Android 12 version.

This is happening after updating to Android 13.
Notification window appears too big in mobile (pop-up window)

Any idea how to fix it using [about:config] right now?

Asked by gaunta01 1 year ago

Last reply by gaunta01 1 year ago

  • Archived

Why does opening a Twitter link force an app to jump

After updating the latest version[109.0a1 (Build #2015916747)], when I enter twitter.com in the browser, the browser will automatically jump to the app, I just want to op… (read more)

After updating the latest version[109.0a1 (Build #2015916747)], when I enter twitter.com in the browser, the browser will automatically jump to the app, I just want to operate on the browser, what should I do

Asked by MCV01 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox for Android CONSTANTLY Crashes (10/22/22)

Hi, ever since I got my Samsung A32 5G a year ago, Firefox for Android constantly crashes. I have just uninstalled and reinstalled the latest version and still have this … (read more)

Hi, ever since I got my Samsung A32 5G a year ago, Firefox for Android constantly crashes. I have just uninstalled and reinstalled the latest version and still have this problem. Please help, this is very frustrating and Firefox has been my PC and cellphone browser of choice for about 15 or more years!

Android version: 12 Samsung One UI version: 4.1 Firefox version: 106.1.0

Thank you in advance!

Asked by BobbyBobBob 1 year ago

Last reply by BobbyBobBob 1 year ago

  • Archived

android latest version doesn't scroll, every click asks to open in new tab but doesn't go there

First, it is next to find this support page; it is like support doesn't want to be found. Problem: I have downloaded after uninstalling several times, and the results ar… (read more)

First, it is next to find this support page; it is like support doesn't want to be found.

Problem: I have downloaded after uninstalling several times, and the results are consistent. I bring up a scrollable page and dragging doesn't work (scrolling). In addition, if I click on a link, it asks if I want to open in a new link instead of just opening. When I click on new link, nothing happens. I am running the latest version downloadable of Android, and the latest downloadable firefox from android playstore.

Asked by crk 1 year ago

Last reply by crk 1 year ago

  • Archived

website

Secure Connection Failed The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the we… (read more)

Secure Connection Failed

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I can no longer get to the login page for my spybubble account . I get this message every time I try to

Asked by Gagemusson1985 1 year ago

Last reply by Paul 1 year ago

  • Archived

Lost Previous Session

Hello I recently opened up Firefox Android and realized the entirety of my previous session was gone. Is there any way to restore this? Does Firefox Android also have som… (read more)

Hello I recently opened up Firefox Android and realized the entirety of my previous session was gone. Is there any way to restore this? Does Firefox Android also have some cached history that can be pulled out?

Asked by josephm.diza 1 year ago

Last reply by Paul 1 year ago