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  • Archived

Test Recovery Keys

I have two lists of recovery keys and I'm wondering if there is a way to test them to see which one is correct. I have no idea if it makes a difference but to my best kn… (read more)

I have two lists of recovery keys and I'm wondering if there is a way to test them to see which one is correct.

I have no idea if it makes a difference but to my best knowledge I have a Firefox Original and Firefox Beta account.

It may just be Firefox information in general is all the same.

Either way I wanted to see which list of recovery keys was valid.

Asked by brookep1580 1 year ago

Last reply by Paul 1 year ago

  • Archived

password change

Can you please tell me how to change my password, I've got some warning that someone in Russia is trying to access this account, I wish to create a much stronger password… (read more)

Can you please tell me how to change my password, I've got some warning that someone in Russia is trying to access this account, I wish to create a much stronger password, just don't know how. Thanks for your help with this matter.

Asked by Jamesligotti1963 1 year ago

Last reply by Paul 1 year ago

  • Archived

Scaning the QR-Code in Firefox App doesn't work.

I'm trying to syncronise my phone, so I can get my mobile bookmarks from Chrome, but for some reason the app doesn't recognise me scaning the qr-code, it still asks me to… (read more)

I'm trying to syncronise my phone, so I can get my mobile bookmarks from Chrome, but for some reason the app doesn't recognise me scaning the qr-code, it still asks me to do that in-app.

Asked by julija.paulauskaite.j.p 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Download Firefox onto Mobile

Hello Everyone, I have Firefox installed on my desktop and laptop but cannot download it onto my Galaxy A12 mobile. When trying through Play Store it constantly inform… (read more)

Hello Everyone,


I have Firefox installed on my desktop and laptop but cannot download it onto my Galaxy A12 mobile.

When trying through Play Store it constantly informs me “Something went wrong, try again.”

When trying to download it from the internet, the Installation circle keeps revolving and nothing happens.


Do you have any advice please?

Thank you

Colin

Asked by colinthejazzman 1 year ago

Answered by Paul 1 year ago

  • Archived

firefox android

- there is a confusion when defining the fiirst and second Login-address. First the 2nd address was rejected as already existing. Then I had trouble removing the first e… (read more)

- there is a confusion when defining the fiirst and second Login-address. First the 2nd address was rejected as already existing. Then I had trouble removing the first email-address. When I finally succeeded, the new 1st address was correctly displayed on termination. With the following registration however, again the former email-address is indicated as 1st address and the 2nd, (which should have been the first now), was rejected again Because of this state I also cannot synchronize and create a recovery code,

Asked by michaelvi 1 year ago

Last reply by Paul 1 year ago