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  • Archived

New tab button only shows an add instead of loading a new tab

The + button in the menu that normally opens a new tab doesn't work anymore. The only way to open a new tab is by hitting one of the buttons on the top that normally show… (read more)

The + button in the menu that normally opens a new tab doesn't work anymore. The only way to open a new tab is by hitting one of the buttons on the top that normally show the history. When I press the + button either nothing happens or some Chinese add will load, and that ad takes me to a jd.com link that actually doesn't load. I have tried installing a virus scanner, clearing the cache, and reinstalling, but it didn't help. I am using an oppo find x2 pro and am living in China if that helps.

Asked by themachfive 1 year ago

Last reply by Paul 1 year ago

  • Archived

Tablet

I had Firefox on my Samsung A8 tablet. I was having a problem with it so I called Samsung Tech. They told me my problem was Firefox because it is a third party program.… (read more)

I had Firefox on my Samsung A8 tablet. I was having a problem with it so I called Samsung Tech. They told me my problem was Firefox because it is a third party program. Samsung suggested I use only Google. What is your opinion on this?

Asked by pyadkins 6 months ago

Last reply by Paul 6 months ago

  • Solved
  • Archived

spammy error messages coming from Firefox

Hi all. I recently tried to access an instrument company's webpage, and Firefox stopped me. I thought it was just doing the "overprotective" thing, since there's been tim… (read more)

Hi all. I recently tried to access an instrument company's webpage, and Firefox stopped me. I thought it was just doing the "overprotective" thing, since there's been times it's done it to perfectly fine sites that i go to all the time. I got a weird notification about it being a porn virus, and closed the window. Ever since, i keep getting these notifications, all of them the same as the first. They're all coming from Firefox, and they're all spammy-- i don't even *have* Norton.

I've scanned with the antivirus app i *do* have, i've cleared Firefox's cache, i've restarted my phone. I'm not sure what else to do, since i've never had this happen before. I've used the desktop version for over 10 years, and never had anything similar to this happen.

Thank you for your help!

Asked by charri111 7 months ago

Answered by zeroknight 7 months ago

  • Archived

firefox crashing phone app

while performing a download, "com.android.phone has stopped" apears, the signal strenght indicator in the upper right restarts(disappears, reappears with the 4G mark, the… (read more)

while performing a download, "com.android.phone has stopped" apears, the signal strenght indicator in the upper right restarts(disappears, reappears with the 4G mark, the mark disappears and the indicator works after), after that the phone service and the phone app work normally. the download finishes normally.

using motorola e7 plus, android 10

tried restarting the phone, deleting cash and data of phone app, deleting cash of firefox

tried downloading using google chrome, all work normally.

it is possible that the issue started happening after I updated firefox but It's possible that it was happening before too.

Asked by matko.lysy 7 months ago

Last reply by matko.lysy 7 months ago

  • Archived

Endless loading of websites

https://photos.app.goo.gl/pbxi54F4gEpowV2DA Here is the video. You can see endless loading of website and in same time I can open it in other browser. Have same issue in… (read more)

https://photos.app.goo.gl/pbxi54F4gEpowV2DA

Here is the video. You can see endless loading of website and in same time I can open it in other browser. Have same issue in two different Samsung Galaxy phones

Asked by narek.markosyan 7 months ago

Last reply by narek.markosyan 7 months ago

  • Archived

something is wrong

Yesterday the option to make Firefox my main browser turned on on my Android phone. It won't let me turn it on. I have Google on my phone, but I never updated it, I upd… (read more)

Yesterday the option to make Firefox my main browser turned on on my Android phone. It won't let me turn it on. I have Google on my phone, but I never updated it, I updated myself yesterday, I can't turn it off. I also have a MI browser that is disabled. When Fitefox is not my main browser, I cannot add web shortcuts to the start screen, and I use it all the time and miss it a lot. What should I do to restore the option to make Firefox my main browser? I used to have Google but now I don't know what's going on? Help me please!!!

Asked by Ivona 7 months ago

Last reply by Paul 7 months ago

  • Archived

sync phones

bold textI have many web pages in collections on my old phone. I just upgraded to a new phone. Is there an easy way to get those collections on my new phone? … (read more)

bold textI have many web pages in collections on my old phone. I just upgraded to a new phone. Is there an easy way to get those collections on my new phone?

Asked by Armando Moral 7 months ago

Last reply by Paul 7 months ago

  • Archived

sync devices

I'm following instructions on computer. On Android I can't find 'sync and save data' option as instructed. I tried finding it in three dots and in settings as well. I'm s… (read more)

I'm following instructions on computer. On Android I can't find 'sync and save data' option as instructed. I tried finding it in three dots and in settings as well. I'm signed in on both devices with the same email.

Asked by Littery 8 months ago

Last reply by Paul 8 months ago

  • Archived

Some websites are not taking data from password autofill

Some websites in Bangladesh are not autofilling properly using mobile browser. IE https://ldtax.gov.bd/citizen/register Please take care … (read more)

Some websites in Bangladesh are not autofilling properly using mobile browser. IE https://ldtax.gov.bd/citizen/register

Please take care

Asked by Iffat Ahmed 8 months ago

Last reply by Dropa 8 months ago

  • Archived

Firefox 116.0.3 installed Speech Synth on Android and now pops-up on Linux desktop version as well

Is it by design Speech Synth is installed in the background on Android 8? I don't have it listed in my logs that I installed, unrequested install. Also Firefox 116.0.3 no… (read more)

Is it by design Speech Synth is installed in the background on Android 8? I don't have it listed in my logs that I installed, unrequested install. Also Firefox 116.0.3 now calls for Speech Synth to be installed. Is this normal?

Asked by Galen Thurber 9 months ago

Last reply by Paul 9 months ago

  • Archived

Report of password saving issue on Firefox mobile browser

I hope this message finds you well. I am writing to report an issue that I have been experiencing since updating my Firefox mobile browser. Whenever I visit websites like… (read more)

I hope this message finds you well. I am writing to report an issue that I have been experiencing since updating my Firefox mobile browser. Whenever I visit websites like "https://adsl.tci.ir/panel/" that have stored passwords, the password field appears empty after selecting the saved password.

I have tried clearing my cache and disabling any add-ons, but the issue persists. I would greatly appreciate any assistance or guidance you can provide to resolve this issue.

Thank you for your time and attention.

Best regards,

Asked by MoshiR 1 year ago

Last reply by Paul 9 months ago

  • Archived

Android Firefox not auto filling out user name and passwords

Android Firefox not auto filling out user name and passwords So Firefox will offer suggested logins and passwords but Won't Auto fill no matter what Setting are,,I've uni… (read more)

Android Firefox not auto filling out user name and passwords So Firefox will offer suggested logins and passwords but Won't Auto fill no matter what Setting are,,I've uninstalled,resigned in,it just won't auto fill logins,,I've used it for years and have loads of site that need filling,,can any one suggest anything

Asked by shawnswatson 1 year ago

Last reply by Paul 9 months ago

  • Solved
  • Archived

Always is in dark mode on moble.

On the moble browser for android I can't get websites to change from being in dark mode. I have made sure dark mode is off on the browser and the system. I have tested th… (read more)

On the moble browser for android I can't get websites to change from being in dark mode. I have made sure dark mode is off on the browser and the system. I have tested the same sites on other browsers to make sure it was not the sites. The browser and system are up to date.

Asked by John Cochran 1 year ago

Answered by John Cochran 1 year ago

  • Archived

Firefox Android

Hello, This is the second time all open tabs were closed after a update. What the hell! In the past there were never that kind of problem. You don't know how much work t… (read more)

Hello, This is the second time all open tabs were closed after a update. What the hell! In the past there were never that kind of problem. You don't know how much work that is for to reopen all tabs again. Why does that happen?

Asked by alex7401 9 months ago

Last reply by Medhasree Suram 9 months ago