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  • Archived

I have received a message saying "We've spotted a new security breach". Can anyone help me?

I have received the following message: "We've spotted a new security breach: Search results for your ld@***.co.uk account have detected that your email may have been expo… (read more)

I have received the following message: "We've spotted a new security breach: Search results for your ld@***.co.uk account have detected that your email may have been exposed. We recommend you act now to resolve this breach." Sender was Firefox Monitor: breach-alerts@mozilla.com. Not sure if this is a scam, but also not sure HOW I should act to resolve this breach, if it is legitimate. Can anyone help me?

Asked by ld3 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Please create an email client/system

I wanted to urge you to make a Mozilla email system that does not track us, that is secure, and does not sell our info. I am tired of Google and have been hearing of many… (read more)

I wanted to urge you to make a Mozilla email system that does not track us, that is secure, and does not sell our info. I am tired of Google and have been hearing of many unethical things they are doing. It would be nice to have a Mozilla email with the Relay built in. I would even pay for it too. Something like $3-4 per month.

Thanks

Asked by ometeotl13 1 year ago

Last reply by Paul 1 year ago

  • Archived

email problems/sending & receiving

Someone is hacking into my email, thereby not allowing me to getting in to it at all. Comcast is supposed to be working on it - no results so far. Just wanted you to know… (read more)

Someone is hacking into my email, thereby not allowing me to getting in to it at all. Comcast is supposed to be working on it - no results so far. Just wanted you to know all the bogus names are connected to gmail.

Asked by Beverly.Kaufman 1 year ago

Last reply by Paul 1 year ago

  • Archived

APK File was blocked

Firefox, I got an update message on my Android phone from WhatsApp to install an APK file and a Firefox warning came up not to download. I did not download it Firefox … (read more)

Firefox,

I got an update message on my Android phone from WhatsApp to install an APK file and a Firefox warning came up not to download.

I did not download it

Firefox Crew Thank you very much

Regards

Shaun

Asked by shaun 1 year ago

Last reply by Paul 1 year ago

  • Archived

credit card security - am I protected on Firefox?

I'm way out of date when it comes to technology - I've had iPhones for years and after being hacked and my identity stolen I'm extremely nervous about the pixel 7 pro sec… (read more)

I'm way out of date when it comes to technology - I've had iPhones for years and after being hacked and my identity stolen I'm extremely nervous about the pixel 7 pro security and I could use some pointers on account security. I'd like to meet and take part in the community but I can't do that if my information isn't safe and I have difficulty knowing what is or isn't safe

Asked by Sutek A 1 year ago

Last reply by Paul 1 year ago

  • Archived

2nd verification call my device for verification that way you know you are calling the right device because I had people tracking my device turning off the 2nd verification I'm trying to add for security reasons

I want my 2nd verification turned back on , I had someone tracking my device turning this 2nd security off so they could steal my info , now I want it turned on so you kn… (read more)

I want my 2nd verification turned back on , I had someone tracking my device turning this 2nd security off so they could steal my info , now I want it turned on so you know you calling the right device

Asked by vrvsworldeveryday 1 year ago

Last reply by Paul 1 year ago

  • Archived

safe browsing

Someone has taken over my phone and all my accounts no matter the many times I've tried to overcome this. I changed my Browser to Firefox hoping you can help me keep my d… (read more)

Someone has taken over my phone and all my accounts no matter the many times I've tried to overcome this. I changed my Browser to Firefox hoping you can help me keep my data safe

Asked by cynthiagalindez938 1 year ago

Last reply by Paul 1 year ago

  • Archived

Lastest update ruined the app!

Lastest update added the "pull to refresh" gesture but i dont like that. Please add a option to disable it. Also, I close a tab and exit the program, when I reopen firefo… (read more)

Lastest update added the "pull to refresh" gesture but i dont like that. Please add a option to disable it. Also, I close a tab and exit the program, when I reopen firefox, the tab comes back. Finally, it is not good for the Firefox account mail address to appear in the Firefox menu, it would be better to write "Firefox Account" instead of mail. (Sorry for my poor english, I used some translation.)

Asked by cagan-ozdemir 1 year ago

Last reply by Paul 1 year ago

  • Archived

Password change

As I was changing my password I believe someone else who is already hacked into my device, changed it before I could get it typed in completely. I know what I changed it … (read more)

As I was changing my password I believe someone else who is already hacked into my device, changed it before I could get it typed in completely. I know what I changed it to or was going to change it to but I received a notification before I completed typing it in. This is the reason I switched to the Firefox browser for the security that it has for it's accounts. Thank you in advance, any help would be greatly appreciated.

Asked by kimmonneal 11 months ago

Last reply by Paul 11 months ago

  • Archived

device stolen, are my passwords safe?

I had an Amazon tablet stolen from me a couple weeks ago. A few days after it was stolen, I had Amazon lock the tablet, but I know that they had access at least to my Goo… (read more)

I had an Amazon tablet stolen from me a couple weeks ago. A few days after it was stolen, I had Amazon lock the tablet, but I know that they had access at least to my Google and Amazon accounts which were logged in on the device.

It only recently occurred to me that all of my passwords are saved in Firefox. Would they have been able to open Firefox and view all of my passwords? Would they have been able to go to websites and after the password auto filled, click show password?

Are all of my passwords compromised? And do I need to start changing all of my passwords?

Asked by josephmcconnell11 11 months ago

Last reply by TyDraniu 11 months ago

  • Archived

two-factor authentication and samsung

Good morning - I wanted to set up two-factor authentication with your browser for security reasons. A code comes up that one uses with one's phone. I connected with it, b… (read more)

Good morning - I wanted to set up two-factor authentication with your browser for security reasons. A code comes up that one uses with one's phone. I connected with it, but I couldn't finish setting up the 2FA. Here's the problem: My Samsung Note 20 Ultra has fingerprint scanning on the screen. Since I bought it, I tried using the fingerprint feature, but it is a beast to get my prints scanned and then it can hardly ever scan my print successfully. So I gave up using fingerprints altogether. So I scan your code, and it wants me to do the whole fingerprinting thing with my phone in order to set it up. It doesn't give me the option to use the security that I did choose to use with my phone. Please advise how I can get 2FA without doing all of this. Thanks. Ritva

Asked by ritvareiki 11 months ago

Last reply by cor-el 11 months ago