Firefox for Android Support Forum

I use a samsung galaxy A12, and I have issue with the download functionality. Whenever I'm downloading and I pause or the Internet becomes bad, when I resume the download or "try again", it completes the download but the file becomes corrupted and won't open in my phones storage. And I notice that the size of the file is always less than the actual size downloaded, which indicates that it stopped downloading into the local storage at the point it paused or network became bad.

It'll download completely, but the file downloaded into the phone becomes corrupted and useless. It's annoying that a browser has such a problem in 2023.

Please, fix up ASAP.

After updating Firefox for Android, my phone started rebooting after downloading any file. This makes it very difficult to use the browser and I had to use Chrome temporarily. The Crashes tab in About Firefox is empty. I tried to collect a logcat and uploaded it to Google Drive (maybe this will help somehow.): https://drive.google.com/file/d/1kmdS5rTH3r0u09KLxeUDeY5U8r5xiEK1/view?usp=sharing. I hope this information is helpful in solving the problem.

I need to change the download folder from my phone intern memory to my SD card, but I don't see the option to do it, I've seen forum post of people saying It can be done by entering about:config in the browser, but that doesn't work.

Whenever i have tried downloading anything from firefox, it crashes the system and the boot logo appears. These crashes also take a lot of time to recover from. My phone is vivo s1 pro and its running android 12.

Recently I have had problems downloading things via the Firefox Android app. Especially when downloading .apk files. I've found out that when I start a download on the app, I need to have Firefox open the whole time the file is downloading. If I minimize it, the download breaks. No matter what file I download. Additionally when I try to download an .apk file I ALWAYS get a "There Was a Problem Parsing the Package" error. I've probably tried 20 times with different .apks too and I couldn't get it to work. That's when I went and gave a rating of 3/5 Stars which I'm absolutely not happy with, since I've always loved Firefox.

- Downloads break, when minimizing the Firefox Android App. - .apk files seemingly always get "could not parse packet" errors.

Android Version: 11 OxygenOS: OP6_O2_BETA_3 Phone Model: OnePlus A6003

I don't know if these informations are of any help, but I'd be happy to hear about updates, if they were.

"Downloads are broken. Always problems when downloading .apks. Otherwise good browser." (This was my Playstore review.)

Thanks in advance. -AP

Hi, I downloaded webpages as pdfs on FF android and have noticed every page has the timestamp on it. How do l get rid of that? I notice in Chrome it doesn't do that. (Nor does it have the link on every page). I prefer Firefox but want it to download a simple pdf. Thanks for any help.

Firefox crashes Android system and System UI processes after every image download.

It happens after every image download finishes.

Firefox version in screenshots.

firefox is crashing when i try to download some file. I gotta clear the app's data for it to work normally again, but this always happens when I try to download it again, also, the browser doesn't open after it crashes, only after I clear its data.

Firefox for Android version 119.0.1 Android 11 (64 bits)

After I finished downloading something, my cellphone suddenly experienced a UI crash and it was using Mozilla Downloader, but if I used 3rd party downloader it was safe

Having an issue where if i try to download a file, if the name is the same as another file on device, it just automatically overwrites it without asking to rename or save in another location. This becomes a problem when a lot of people just name their files 1,2,3 etc. And I end up losing something important.

Is there any way to either stop the overwrite happening, or to be asked to name a file when downloading, I notice there are no download/save menus in the settings, and the advice online of going to about:config just takes me to a broken blank page.

Any help?

while performing a download, "com.android.phone has stopped" apears, the signal strenght indicator in the upper right restarts(disappears, reappears with the 4G mark, the mark disappears and the indicator works after), after that the phone service and the phone app work normally. the download finishes normally.

using motorola e7 plus, android 10

tried restarting the phone, deleting cash and data of phone app, deleting cash of firefox

tried downloading using google chrome, all work normally.

it is possible that the issue started happening after I updated firefox but It's possible that it was happening before too.

I'm running the latest Firefox for Android (v118.0) on a UniMax U676CL. Every time I try to download anything (image, file, video, etc), when it completes, the phone's mobile & data network connections are IMMEDIATELY DROPPED (eg. no bars, says 'no SIM card', etc), then around 15 seconds later, they return. Very strange. This has been happening for a few weeks (and a few FireFox updates), and until I recently discovered that Chrome (which I don't like) worked fine, I blamed the carrier / phone... which obviously isn't the case. ANY IDEAS?

when i am downloading something my phone restarts even if i re install the app it still restart. I tried downloading at Chrome and my phone doesn't restart only at firefox restart my phone can you please fix this as soon as possible i need to download stuff here for my module thank you..

as the title says when downloading a file, firefox causes com.android.phone to crash. enough crashes causes my tablet to panic and auto restart itself.

the only app that can cause this is is firefox, downloading files via something like discord, doesn't trigger it, only firefox. i tried with other apps to no avail.

it started happening after an update (update TB-X606F_S301018_230810_BMP ) (the last update was a year ago so lenovo isn't gonna fix it on their end anytime soon) and it's quite annoying when i need to use firefox to download files to view/use.

Details:

 Device: Lenovo Tab M10 FHD Plus (TB-X606F)
 Android Version: 10
 Firefox version: 117.1.0
 security update: 2023 Aug
 Google play system update: 2023 May
 Lenovo system version: TB-X606F_S301018_230810_BMP

First problem: downloading image in firefox (android) causes SIM to briefly disconnect, causing internet drops on mobile data for a few seconds. SIM provider and location - GolanTelecom Israel. The browser has about 60 tabs of google search open, cant close them due to valuable data. Disabling addons did nothing. Firefox Nightly does not have this issue, only default Firefox app. Second problem: on some sites downloading images always fails ("Download failed") in mobile version of firefox, on desktop images are downloaded fine , e.g. any post on [ https://www.pixiv.net/en/ ]

Hi Mozilla team. There is some problem with downloading, since few weeks when I use Firefox for download any file/files my mobile signal gets dissappears, for few seconds. Due to that my call gets drop too. This is very serious issue. I tried every possible way to fix this, so I reinstall Firefox but I'm still facing the same problem.

after I downloaded something, my sim card becomes disabled for a while and comes back. I've cleared the data of the browser as newly download but still had the issue, I also deleted and re-downloaded the browser but didn't solve the issue.