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  • Archived

Firefox tab

Why doses back gesture doesn't delete the current tab. Whenever I go back to homepage it creates new tab and by the time I knew there are multiple tab that I need to clos… (read more)

Why doses back gesture doesn't delete the current tab. Whenever I go back to homepage it creates new tab and by the time I knew there are multiple tab that I need to close now. Back gesture should delete the current tab when we wanted to go to homepage. Chrome has this feature and Firefox should have this too. I just switched from that's why I am asking. Please guide me.

Asked by M_TariQ.B 9 months ago

Last reply by Rocking Cat 9 months ago

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Firefox 116.0.3 installed Speech Synth on Android and now pops-up on Linux desktop version as well

Is it by design Speech Synth is installed in the background on Android 8? I don't have it listed in my logs that I installed, unrequested install. Also Firefox 116.0.3 no… (read more)

Is it by design Speech Synth is installed in the background on Android 8? I don't have it listed in my logs that I installed, unrequested install. Also Firefox 116.0.3 now calls for Speech Synth to be installed. Is this normal?

Asked by Galen Thurber 9 months ago

Last reply by Paul 9 months ago

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unable to sign into Xbox gamepass app with Firefox as default

I ran into an issue with logging into the gamepass app when I had Firefox as my default. The app pulls up a Microsoft login page in a powered by Firefox window. I can get… (read more)

I ran into an issue with logging into the gamepass app when I had Firefox as my default. The app pulls up a Microsoft login page in a powered by Firefox window. I can get most of the way through but then it endlessly loads and eventually fails. I have this issue with other apps where I have to login with the popup browser window. Using other browsers like chrome have no problem. This is on my Samsung zflip 5. Is this normal for Samsung? I only just switched from a Pixel.

Asked by drag0micr0 9 months ago

Last reply by 怜司 9 months ago

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App freezes when tapping image results on Google searches

As per title, if I perform a Google search, and leave the results set to "all", the first results shown are images. If I tap on any of those images, Firefox freezes compl… (read more)

As per title, if I perform a Google search, and leave the results set to "all", the first results shown are images. If I tap on any of those images, Firefox freezes completely. Sometimes it recovers after about a minute but often it requires a restart.

Asked by Andy_P 9 months ago

Last reply by Paul 9 months ago

  • Archived

install doesn't work as well as "Add to home screen" - can I get rid of "install"?

Install often does not work nearly as well as the web page. For example, spelling bee "installed" on my Samsung tab A7, has difficulty accepting taps. Only about 1 in 3 t… (read more)

Install often does not work nearly as well as the web page. For example, spelling bee "installed" on my Samsung tab A7, has difficulty accepting taps. Only about 1 in 3 taps will register a letter. On my brand new Pixel 7A, the spelling bee app is not in dark mode, even though it is in the browser. And my entire phone is dark mode. Also, I can't click on the share or overflow menus. Installing the New York times games page has the same problems. And last, on my pixel 7a, the USGS earthquakes app jumps around all over the place making it useless. It would be nice to have both options, "install" and "add to home screen" in case the install fails.

Asked by oldmanbim 9 months ago

Last reply by Paul 9 months ago

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websights loading on their own.

Every time I open Firefox there is 1 to 10 or web pages loaded that I did not load before closing Firefox. This was happening on Chrome web page so I deleted or uninstall… (read more)

Every time I open Firefox there is 1 to 10 or web pages loaded that I did not load before closing Firefox. This was happening on Chrome web page so I deleted or uninstalled it. I only use Firefox because any program I use will work with it, without any problems. How do I stop this from happening? These appear to be spam sites. Thank you Timothy

Asked by TIMOTHY 9 months ago

Last reply by Paul 9 months ago

  • Archived

Website button feature is not working

I am browsing the site, https://catalog.workshops.aws/eks-immersionday/en-US Each page has a next button at the bottom of it. Whenever I tap on it. It's difficult to nav… (read more)

I am browsing the site, https://catalog.workshops.aws/eks-immersionday/en-US Each page has a next button at the bottom of it. Whenever I tap on it. It's difficult to navigate the website because the last link opens the privacy policy page rather than moving on as it should. The identical webpage functions well in other Android browsers.

Asked by ashwani.vaishya 9 months ago

Last reply by Paul 9 months ago

  • Archived

previous data

My previous android phone was lost, I have installed firefox to new android phone. But I am unable to get previous data on this phone. I have logged in with my account an… (read more)

My previous android phone was lost, I have installed firefox to new android phone. But I am unable to get previous data on this phone. I have logged in with my account and also synced. No pareils data came.

Asked by daawatt 9 months ago

Last reply by Paul 9 months ago

  • Solved
  • Archived

Crash on crash reporter

Firefox Android just crashed when opening a bunch of bookmarks and then again every time I wanted to report a crash. I hope someone here can forward this to whoever usual… (read more)

Firefox Android just crashed when opening a bunch of bookmarks and then again every time I wanted to report a crash. I hope someone here can forward this to whoever usually receives the crash reports.

1cb54f1f-11f5-4fa7-9d97-b4bf58d29ac2 java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.String java.lang.Object.toString()' on a null object reference


java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.String java.lang.Object.toString()' on a null object reference at java.lang.String.valueOf(String.java:2924) at java.lang.StringBuilder.append(StringBuilder.java:132) at java.lang.Throwable.printEnclosedStackTrace(Throwable.java:709) at java.lang.Throwable.printStackTrace(Throwable.java:674) at java.lang.Throwable.printStackTrace(Throwable.java:735) at mozilla.components.support.base.ext.ThrowableKt.getStacktraceAsString$default(Throwable.kt:19) at mozilla.components.lib.crash.service.MozillaSocorroService.sendCrashData(MozillaSocorroService.kt:607) at mozilla.components.lib.crash.service.MozillaSocorroService.sendReport$lib_crash_release(MozillaSocorroService.kt:285) at mozilla.components.lib.crash.service.MozillaSocorroService.report(MozillaSocorroService.kt:5) at mozilla.components.lib.crash.CrashReporter$submitReport$2.invokeSuspend(CrashReporter.kt:70) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:112) at kotlinx.coroutines.internal.LimitedDispatcher$Worker.run(LimitedDispatcher.kt:4) at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:3) at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:96) Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@6aec4f8, Dispatchers.IO]

The original bookmarks crash was this:

300e77b6-00e5-458d-ae84-d1202c866a1b java.lang.NullPointerException

* New Sentry Instance: https://sentry.io/organizations/mozilla/issues/?project=6375561&query=9fd75a9f565c460b91e4977064d87e83

java.lang.NullPointerException at org.mozilla.fenix.library.bookmarks.BookmarkFragment.refreshBookmarks(BookmarkFragment.kt:103) at org.mozilla.fenix.library.bookmarks.BookmarkFragment$refreshBookmarks$1.invokeSuspend(BookmarkFragment.kt:14) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:112) at android.os.Handler.handleCallback(Handler.java:883) at android.os.Handler.dispatchMessage(Handler.java:100) at android.os.Looper.loop(Looper.java:214) at android.app.ActivityThread.main(ActivityThread.java:7400) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:491) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:935) Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@26f4bf6, Dispatchers.Main]

Asked by Fabian 9 months ago

Answered by Fabian 9 months ago

  • Archived

Pixel 5 full screen rotation bug

My pixel 5 still has the bug that Mozilla claims they fixed where if you rotate the screen of a video to landscape then it will send the app to the background or will not… (read more)

My pixel 5 still has the bug that Mozilla claims they fixed where if you rotate the screen of a video to landscape then it will send the app to the background or will not fully rotate and more the half the screen will be cut off. Will this ever be addressed? It's been months now.

The only 'fix' seems clicking on the app and sending it to the background over and over.

Asked by brianr4548 9 months ago

Last reply by brianr4548 9 months ago

  • Archived

how may accounts are under my email?? [edited] @gmail.vom

Hello guys and gals, Please tell me how many accounts are uner my email [edited from public] @gmail. I just earlier changed my password. How do I fix this. Please help,… (read more)

Hello guys and gals, Please tell me how many accounts are uner my email [edited from public] @gmail. I just earlier changed my password. How do I fix this. Please help, disabled and some problems with hands, so be kind. God Bless You All G

Asked by Whisper 9 months ago

Last reply by Paul 9 months ago

  • Archived

my Gmail account reference

You appear to have no security keys registered on your account, and won’t be able to sign in. To sign in on this device, go to myaccount.google.com/security on another de… (read more)

You appear to have no security keys registered on your account, and won’t be able to sign in. To sign in on this device, go to myaccount.google.com/security on another device where you’re already signed in. In your security settings, you can either: Register a new security key, or Choose another second step for verification

Asked by Usman Gujjar 9 months ago

Last reply by Paul 9 months ago

  • Archived

Black boxes

So I got directed here after leaving an unfavourable review due to an ongoing issue that google had no answers for. The screenshot should show the problem. I don't not kn… (read more)

So I got directed here after leaving an unfavourable review due to an ongoing issue that google had no answers for. The screenshot should show the problem. I don't not know what causes it, only that it feels random when it breaks. Cashe/data clearing doesn't help, only a full reinstall seems to fix it, but this gets annoying pretty quick. The issue is search boxes on websites become black, and the text looks weird. The only add-on I use is UBlock, and when I left the review, the app broke after just an hour after being reinstalled, before I even installed UBlock.

My phone is a Samsung Galaxy S20Ultra if that helps, though I'm due for an update, and haven't had the time to sort it.

Asked by jonboultby 9 months ago

Last reply by jonboultby 9 months ago

  • Solved
  • Archived

Embedded videos have closed captions enabled by default

I just got a new phone (Pixel 7a) and embedded videos have closed captions enabled by default in Firefox. Even if I turn them off while watching one video, they'll be bac… (read more)

I just got a new phone (Pixel 7a) and embedded videos have closed captions enabled by default in Firefox. Even if I turn them off while watching one video, they'll be back on the next video. I want them to just be off by default. It's not an Android setting as far as I can tell - I have all live captioning turned off and the video player isn't showing captions when I use Chrome to watch the same videos. Here's a link to a video that has captions on by default when I view it in FF for Android. I've also included a screenshot of the CC controls.

Asked by Nick T 9 months ago

Answered by Nick T 9 months ago