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  • Archived

Firefox crashes Pixel 6a

Once a while Firefox would freeze up and when that happens it would without fail reboots the phone if the phone goes to sleep and if I don't force close the app quickly. … (read more)

Once a while Firefox would freeze up and when that happens it would without fail reboots the phone if the phone goes to sleep and if I don't force close the app quickly. It might've done so anyway without putting it to sleep but I haven't tested leaving the screen on long enough. I noticed that if I was quick enough and force stop the app the phone doesn't reboot, but that window is really short. Maybe 2 seconds or so. Suffice to say force stopping didn't always work since the window is so short. When Firefox freezes other apps and phone functions work normally. It's been ongoing for a while through multiple updates. I see some people have already reported this same issue here. Can Mozilla fix this please? I have uBlock origin addon installed thanks. Also this never happened with my Pixel 3 phone which I was using up until a few months back so maybe it's pixel 6a specific. Alot of people have this same issue with pxiel6a from googling. It can freeze on any site I visit but one example is reddit.

Asked by bluechair 1 year ago

Last reply by talhaateeq95 8 months ago

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Viewing pdf files in Firefox 111

With the new viewing pdf files in Firefox 111 I cannot download the file to downloads to save it. Can Firefox be modified to allow the option to either view the pdf file… (read more)

With the new viewing pdf files in Firefox 111 I cannot download the file to downloads to save it. Can Firefox be modified to allow the option to either view the pdf file or download the file to downloads?

Asked by cberkey9 1 year ago

Last reply by Paul 1 year ago

  • Archived

how do i make firefox my default Browser app

Where do I go in settings in order to make Firefox my default app. I went into apps and found Firefox and clicked on it and made it my browser and now it's saying I don'… (read more)

Where do I go in settings in order to make Firefox my default app. I went into apps and found Firefox and clicked on it and made it my browser and now it's saying I don't have internet.

Asked by kimsunnyaz 1 year ago

Last reply by Paul 1 year ago

  • Archived

Google Play Corrupted

Thank you for all you do for those like me. God Bless you all. Firefox is straight up. Google Play on this android phone is Corrupt. I reported to Google but they did not… (read more)

Thank you for all you do for those like me. God Bless you all. Firefox is straight up. Google Play on this android phone is Corrupt. I reported to Google but they did nothing. The play store is not in the USA. It will not up date correctly. Apps on phone constantly change. An case I'd was sent in regards to the google cloud platform back in Sept 2022. That is when I first told then. Nothing done. Version of Play not up- dated. Cannot sign out of Google Play. I am disabled and very little monies. So I guess that's a good reason for my problem to be ignored by Google. I came to Firefox because I was so tired of the abuse of Chrome. There are apps on this phone like Chrome are being enabled even though I have tried to remove all access. I live a very simple life. Immune problems keeps me from contact with others. Limited. My doctors contact me by tele-med. I depend on this phone. Please help. Thank you gw

Asked by Whisper 1 year ago

Last reply by Paul 1 year ago

  • Archived

Am I able to get my previous tabs back on my phone?

I rested my phone and reinstalled firefox logged in and tried to get my tabs back since i had sync previously activated but now i can't find how to get my 60 tabs back. N… (read more)

I rested my phone and reinstalled firefox logged in and tried to get my tabs back since i had sync previously activated but now i can't find how to get my 60 tabs back. Nothing is in the History to find.

Asked by levisdonut 1 year ago

Last reply by Paul 1 year ago

  • Archived

syncing

When I attempt to sync my devices as explained in the help instructions, I do not get the option to "sync and save data " as described in the help instructions on my phon… (read more)

When I attempt to sync my devices as explained in the help instructions, I do not get the option to "sync and save data " as described in the help instructions on my phone.

Asked by Greg 1 year ago

Last reply by Paul 1 year ago

  • Archived

Print buttons on webpages will not open print options

This is not about the lack of ability to print a webpage from the browser, but that when scheduling an appointment and you have a print button on the page once you're set… (read more)

This is not about the lack of ability to print a webpage from the browser, but that when scheduling an appointment and you have a print button on the page once you're set, the button shows you've touched it, but nothing is generated. I had both DMV appointment made as well as another site where there was something you could print a copy of and both sites had the same issue. I can tell it was registering that I had touched the button, but NOTHING happened. I finally broke down and opened Chrome and the button generated the option for me to print.

Asked by Heatherec90 1 year ago

Last reply by ksatram 9 months ago

  • Archived

Firefox Relay: Newsletter Text Appearing White

Ever since relays recent change to the header which I assume denotes some under the hood changes also a large proportion of my newsletters appear to be coming in blank. H… (read more)

Ever since relays recent change to the header which I assume denotes some under the hood changes also a large proportion of my newsletters appear to be coming in blank. However when I drag over the body of the newsletter which usually has text you can see the words appear which makes me think relay is turning the text white. It is happening on lots of different newsletters so I don't think it's a provider issue.

Asked by jamesskg 1 year ago

Last reply by Paul 1 year ago

  • Archived

process failed, unable to open sites, redirects

Process failed when I try to log in into my Samsung account in my phone. I also get redirected or I can't contact any support on my phone Samsung, text now. And apps are… (read more)

Process failed when I try to log in into my Samsung account in my phone. I also get redirected or I can't contact any support on my phone Samsung, text now. And apps are downloaded on my phone Spectrum Mobile apps but I can't access them. I get offline notices frequently

Asked by Deeny 1 year ago

Last reply by Paul 1 year ago

  • Archived

cannot open or set html files to open woth firefox

I tried opening it with the file navigation of "file:///storage/..." but it didn't want to open that way, and when I tried opening the file directly firefox isn't a valid… (read more)

I tried opening it with the file navigation of "file:///storage/..." but it didn't want to open that way, and when I tried opening the file directly firefox isn't a valid option for opening it like shown in my screenshot. Would anyone have any advice for what I could do, or try again and maybe I messed up with routing the file storage ect? The file opens and works fine in Chrome, I just want to use that as little as posible though.

Asked by RigorousSeven 1 year ago

Last reply by Paul 1 year ago

  • Archived

Privacy

I downloaded Firefox to get away from Google, but Google is the default search engine. Can't Google collect data from my searches? Then why do I need Firefox? (Please … (read more)

I downloaded Firefox to get away from Google, but Google is the default search engine. Can't Google collect data from my searches? Then why do I need Firefox? (Please don't suggest that I switch to DuckDuckGo because I find that search engine problematic.)

Asked by therezahernandez 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Downloading PDF files.

Recent update causes all pdf links to be opened in Firefox on Android with no option to download, and no setting to choose a default behavior. They're was another person … (read more)

Recent update causes all pdf links to be opened in Firefox on Android with no option to download, and no setting to choose a default behavior. They're was another person who asked a similar question and was told to use the "Share" option and then "Save as PDF" - this doesn't work. Another advise given was long-pressing on the PDF link and choosing to save target - it won't work when I am pasting the pdf link into the address bar, which is how I do it primarily. I'm stuck using the Open in External App, which opens the pdf in Google drive, then having the option of saving the file. So many unnecessary steps. Please fix.

Asked by dlukian 1 year ago

Answered by Paul 1 year ago

  • Archived

help me

bold textIdk if my message got to you? But here i go again, i have no controll of my samsung galaxy 5g. My photos,gmail addresses,calls text ,alerts paswords everything i… (read more)

bold textIdk if my message got to you? But here i go again, i have no controll of my samsung galaxy 5g. My photos,gmail addresses,calls text ,alerts paswords everything is being redirected to their devices, he is a IT and is very knowledga* Bulleted list itemble about hacking and he got me bad, everything about my pbone is no longer mine its his, please help # Numbered list item. So in last photo is the device he using to get controll but ive done e erything im able and factory reset is not option.i cant sweep it nothing ive done e etything and as soon as i change passwords gmails ,or peple and sharing and chrom. And photos and everything. Its seemingly making me feel rapped and violated,my rights are not a thing, he is terrist im seriously at my end, idk what to do please help me . The lunix is his labtop i think its apple..

Asked by Kandi francart 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Download PDF Without Opening in New Tab

Starting about a week ago, every time I try to download a PDF file, it opens in a new tab instead of actually downloading. I have to copy the link and paste it into the G… (read more)

Starting about a week ago, every time I try to download a PDF file, it opens in a new tab instead of actually downloading. I have to copy the link and paste it into the Google Chrome app to make it download properly. How do I fix this?

Asked by tjlford 1 year ago

Answered by Paul 1 year ago