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how to add addresses on S8+

I find no option to add addresses when I click Firefox menu bars on top right of my screen. Setting provides no options, there is no preferences header, so I can't proce… (read more)

I find no option to add addresses when I click Firefox menu bars on top right of my screen. Setting provides no options, there is no preferences header, so I can't proceed.

Asked by Klfortier 9 months ago

Answered by Seburo 9 months ago

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clicked a website in chrome that had a virus

I was just recently searching through Firefox which was using chrome 1. I was searching 'front to front, ink transfer, $1 dollar bill paper currency, variety, error' (i m… (read more)

I was just recently searching through Firefox which was using chrome 1. I was searching 'front to front, ink transfer, $1 dollar bill paper currency, variety, error' (i may have used a (,) after '$1 dollar bill,' ⬅as see right here and/OR I also may have used an (s) after 'varieties, errors' ⬅as seen here in quotes. 2. I had advanced the pages approximately 3 times, so I was under the 3rd page under the above (3) search possible keyword string searches. 3.i had clicked on a websight which would be the exact last site in my browser history before exiting and closing tabs, & erasing the data in both apps of chrome and firefox, which I'm on android. 4.when I clicked the site the infamous you are a winner of a brand new_____virus I assumed and I got really panicky. 5.i tried to press back it would not let me the thing popped up again. VERY QUICKLY and panicky it was a pop up on a blue back ground and something similar to 'you are a winner Firefox customer', so it specifically said Firefox and not chrome. 6. I SAW THE BLUISH PURPLE BOX FROM FIREFOX that notifies that it blocks trackers,only this time it said, 'virus detected, 60% downloaded, may damage your SIM card', it said other stuff, but I was very panicked, so I didn't read the rest. 7. I clicked on the tabs button and closed both tabs. 8. went to settings. App manager. Then 'cleared data' in both chrome and firefox. 9.updated lookout app and secured. However, I was hoping that because I'm sharing whichever information with Firefox as per 'terms' I was hoping there is a possibility that since I was using chrome and firefox, that you would be able to fix this virus issues or report the information to whichever securities, y'all you for that kind of stuff, to fix it or may be track the people who have set it up etc. I am unaware of your prtcols with this kind of stuff, however, the screen did use the term 'firefox customer' so I don't know if they are targeting your customers or if it's programmed to just {fill in the blank here↪[_____]of whichever 'NAME' of the service provider}(of each victim)automatically, once clicked.

    • at that time I was not logged in with an account as i didnt know about doing that, but I was signed into chrome, i believe under ... @gmail.com although I did erase my app history...i guess I should check if my browser history was paused in my gmail account at the time. If so maybe it's possible to find the exact site if requesting information from Google although I'd assume that you probably have the same access, at least to my browser history since I was using Firefox. I just don't know if me deleting the app info on my device if it might somehow hinder your further access,but I also assume you probably have the information backed up in servers for this type of access. Please let me know if you need some thing else through email. I'm sure you probably have my device credentials and ip address etc, phone number, especially now that I had to make an account to access the contact services , my account is under ... @gmail.com, to refer to the account I just made, if possible can you please update me about this matter if it is at all possible, not to much trouble or time, I greatly appreciate any efforts that whomever these emails go to and the support departmeant for the efforts made in making the internet safe as well, I'm greatly appreciative, sincerely THANK YOU, soo much. Have a woderfull day and hopefully a productive iniative in this effort.Thanks


edited email from public and search/spam bots view as this is a support forum and there is no one on one support.

Asked by sweetsnough 5 months ago

Answered by Seburo 5 months ago

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I would like to set startpage as the default search engine in Firefox Focus but I don't understand what to enter in the "search string to use" field. (Search string correction!)

Originally posted by seansplace2018, on 4/6/18, 1:28 AM, and replied by Seburo. So, Startpage search string will not pass-on the actual string when using "?q=%s" (any lo… (read more)

Originally posted by seansplace2018, on 4/6/18, 1:28 AM, and replied by Seburo.

So, Startpage search string will not pass-on the actual string when using "?q=%s" (any longer?) and we have to use the full query, according to Startpage Support, "Make Startpage the default search on Firefox mobile (Android, iOS)"

https://www.startpage.com/sp/search?query=%s

Asked by v1adimir 6 months ago

Answered by v1adimir 6 months ago

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Can't get Firefox icon to show Android home screen!

I have FF installed on my Android, but can only get to it by tapping SETTINGS/APPS/Firefox. I am unable to create an icon or 'shortcut' to reside on the Android's home s… (read more)

I have FF installed on my Android, but can only get to it by tapping SETTINGS/APPS/Firefox. I am unable to create an icon or 'shortcut' to reside on the Android's home screen where it would be most convenient. Has anyone experienced issues of this nature or have any suggestions as to what I may be doing wrong?

Any and all input is welcome and appreciated.

Thanks for your help in advance...

Asked by JerryM 8 months ago

Answered by Seburo 8 months ago

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How to not have shrunk down image for Google Image results on All results tab for Firefox Android

On the all results tab of a google results, all images that I click on are shrunk down making you have to click on full size image. When you click on the image when you … (read more)

On the all results tab of a google results, all images that I click on are shrunk down making you have to click on full size image. When you click on the image when you go to the images result tab, it's not shrunk down. This isn't like this with other browsers and it's very frustratingly annoying to have to go through every time that it has made me not want to look up images if I don't absolutely need to. Don't know how to describe this to search up how to disable this option.

Asked by justinzhu17 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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add Google Photos app as option for photos

I'm using Firefox for Android. On previous phones (Moto) when I was on e.g. Twitter and clicked to upload a photo, one of options was the Google Photos app Now on a new p… (read more)

I'm using Firefox for Android.

On previous phones (Moto) when I was on e.g. Twitter and clicked to upload a photo, one of options was the Google Photos app

Now on a new phone (Samsung) I do not have that option. See attached image.

Is there a way to add the Photos app? Is this a Firefox thing, a permissions thing, a phone OS thing, or what?

Thanks for any help

Asked by nicholdav 8 months ago

Answered by Seburo 8 months ago

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I install Firefox on my phone today

Okay here's what's going on normally when you download something you know you do you know how when you get put in browser and you couldYou could have multiple browsers wh… (read more)

Okay here's what's going on normally when you download something you know you do you know how when you get put in browser and you couldYou could have multiple browsers what will be the default well it's it's not allowing me to add the new one and then you have to add the new one. All right that's where my problem starts it won't let me add it on because it's requiring a name in the string and I can't get the right string.

Asked by scottdomitroff1961 8 months ago

Last reply by Seburo 8 months ago