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  • Archived

1,687 tabs disappeared when Mozilla v Firefox Android took over the browser this afternoon. Plus where are my Collections data & content?

1,687 tabs disappeared when Mozilla v Firefox Android took over the browser this afternoon without NOTIFICATION ?!? Without any whatsoever NOTICE where are my Col… (read more)

1,687 tabs disappeared when Mozilla v Firefox Android took over the browser this afternoon without NOTIFICATION ?!?

Without any whatsoever NOTICE where are my Collections data & content?!?

BUT YOU DID FIND IT NECESSARY TO CHANGE ALL MY PRESET SETTINGS , WHY  ?!?

Asked by PAN-AFRIKAN 1 year ago

Last reply by Paul 1 year ago

  • Archived

WHERE IS MOZILLA SUPPORT??

WHERE IS SUPPORT?? I've been waiting for support to acknowledge my question for over 3 weeks. In the mean time, I can't use firefox for search results because it doesn't … (read more)

WHERE IS SUPPORT?? I've been waiting for support to acknowledge my question for over 3 weeks. In the mean time, I can't use firefox for search results because it doesn't search and there are no solutions to fix issue anywhere online. FRUSTRATED AND WAITING FOR SUPPORT. Thank you

Asked by Sarecee66 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox for Android constantly hanging

Firefox for Android is constantly hanging on my Xiaomi MI9 (Android 11). Let's say I open the Firefox, browsing some time, then open another tab and it's hanging. I had t… (read more)

Firefox for Android is constantly hanging on my Xiaomi MI9 (Android 11). Let's say I open the Firefox, browsing some time, then open another tab and it's hanging. I had to force stop it and restart. This is happening every day multiple times per day. I also noticed that "Share" menu doesn't load anything, neither my devices nor applications, if the Firefox is about to start hanging. If I open any link in a new tab after I see that I cannot share the current page - it will be hanging. It also often starts hanging when I click the URL bar, when I try to copy the URL of the current page. I cannot willingly reproduce the issue. Sometimes it just works great no matter how much I was browsing and how many apps I switched. Sometimes it starts hanging very close after loading the browser. The very usual pattern is the following: I open the browser, start searching something, like "flight tickets", go to some site, and then open any link from this site in a new tab. And it starts hanging. This happens let's say 5-10 times per day. Sometimes it happens every time repeatedly, one after another. But sometimes not. I'm using latest version of Firefox from Play store.

Asked by brymda 1 year ago

Last reply by Sierra Garcia 1 year ago

  • Archived

Trade-in in phone

I will be trading in my phone and I wanted to continue to access the sync history. How do I get a copy of my history to transfer to my new phone? I will no longer have ac… (read more)

I will be trading in my phone and I wanted to continue to access the sync history. How do I get a copy of my history to transfer to my new phone? I will no longer have access to the info once my trade-in is disconnected from my account. Thanks

Asked by fogish 1 year ago

Last reply by Paul 1 year ago

  • Archived

Web content disappears when I select the URL bar

Everytime I open a website and then click on a URL bar, the Web content disappears and it shows the home page of Firefox instead of the web content. I have attached a pho… (read more)

Everytime I open a website and then click on a URL bar, the Web content disappears and it shows the home page of Firefox instead of the web content. I have attached a photo to show what happens.

Asked by sudoxium 1 year ago

Last reply by sudoxium 1 year ago

  • Archived

Back up Firefox settings in Tor Browser

Hello I know that I have had that option a long time ago and I want it back . I could save my website settings in a cloud and than if I needed I could backup them. Bac… (read more)

Hello

I know that I have had that option a long time ago and I want it back . I could save my website settings in a cloud and than if I needed I could backup them.

Back up Firefox settings in Tor Browser Thank you

Asked by Evcatre 1 year ago

Last reply by Paul 1 year ago

  • Archived

“Save as PDF” function problem

Hello, I meet such a problem, as I would get an unexpected huge blank pages gap inserted in PDF files when I use the “save as PDF” function. Moreover, it isn't inserted … (read more)

Hello,

I meet such a problem, as I would get an unexpected huge blank pages gap inserted in PDF files when I use the “save as PDF” function. Moreover, it isn't inserted between paragraphs but it devides a very sentence, thus I suppose this problem might not be caused by webpage editors' editing error. I used to get normal results by this function, but I've also got several this kind of results. Will there be any solution?

Asked by blinkripplezw 1 year ago

Last reply by blinkripplezw 1 year ago

  • Archived

Firefox for Android

When I attempt to use the Firefox browser I now get a page saying I should download Firefox. I already have Firefox; have used it for years. Current version 119.0 Perhaps… (read more)

When I attempt to use the Firefox browser I now get a page saying I should download Firefox. I already have Firefox; have used it for years. Current version 119.0 Perhaps I should get rid of it entirely; and download it again? If so will it be able to recognize me by my current email and code? Obviously my email and codes won't change; so I must be able to use them if I reload Firefox/ Mozilla as new. This is the third attempt to solve this. The phone is an Android A10E

Contact: [removed emails from public]

Asked by frieradler 1 year ago

Last reply by Paul 1 year ago

  • Archived

keypad disappears

I was using Firefox, can't remember exactly what steps, but when I went to type in new search keypad kept closing instantly before I had the chance to enter any txt. Had … (read more)

I was using Firefox, can't remember exactly what steps, but when I went to type in new search keypad kept closing instantly before I had the chance to enter any txt. Had to quit and restart Firefox to get keypad to stay open. Any idea wht might cause this and how to avoid it in future?

Asked by gwc777g 1 year ago

Last reply by gwc777g 1 year ago

  • Archived

Android crashes when a download is complete

Whenever i have tried downloading anything from firefox, it crashes the system and the boot logo appears. These crashes also take a lot of time to recover from. My phone … (read more)

Whenever i have tried downloading anything from firefox, it crashes the system and the boot logo appears. These crashes also take a lot of time to recover from. My phone is vivo s1 pro and its running android 12.

Asked by Ratul 1 year ago

Last reply by Ratul 1 year ago