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Can't Open Microsoft Teams link in Mobile

Hi, Firefox Mobile doesn't launch Teams app when I press 'Join meeting', nothing happens. 'Get Teams' works. 'Open links in apps' are enabled in Settings. If I share the … (read more)

Hi, Firefox Mobile doesn't launch Teams app when I press 'Join meeting', nothing happens. 'Get Teams' works. 'Open links in apps' are enabled in Settings. If I share the link to Chrome it works fine.

Asked by mostman 1 year ago

Answered by Kiki 1 year ago

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Extensive Battery Drain Mobile App Android

Android 14, One UI 6.0, Samsung S22+ Firefox is using a large amount of battery while idle. You can see my app runs open a lot of the day, but not in use much. It has dr… (read more)

Android 14, One UI 6.0, Samsung S22+

Firefox is using a large amount of battery while idle. You can see my app runs open a lot of the day, but not in use much. It has drained 20 percent of one days battery, and I am watching YouTube videos on another app (Grayjay btw check it out!) and it has used far less battery. If I set Firefox into a sleeping state, the app still drains a lot of battery. When in deep sleep,it stops draining as much power, but then Android keeps auto pushing their own browser to be my primary browser. I'm not sure what to do in this case, as it's too much of a hassle to have links not auto open in Firefox when in deep sleep. This excessive battery drain doesn't make sense, and I was wondering if there was any fix for this. Thanks for taking the time.

Asked by ragiangregorio+firefox 9 months ago

Answered by TyDraniu 9 months ago

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Downloading PDF files.

Recent update causes all pdf links to be opened in Firefox on Android with no option to download, and no setting to choose a default behavior. They're was another person … (read more)

Recent update causes all pdf links to be opened in Firefox on Android with no option to download, and no setting to choose a default behavior. They're was another person who asked a similar question and was told to use the "Share" option and then "Save as PDF" - this doesn't work. Another advise given was long-pressing on the PDF link and choosing to save target - it won't work when I am pasting the pdf link into the address bar, which is how I do it primarily. I'm stuck using the Open in External App, which opens the pdf in Google drive, then having the option of saving the file. So many unnecessary steps. Please fix.

Asked by dlukian 1 year ago

Answered by Paul 1 year ago

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migrating Firefox bookmarks from one Android phone to another.

Hello, I recently got a new Android phone. On my previous Android phone I used Firefox without creating an account and saved hundreds of bookmarks. I would like to move t… (read more)

Hello, I recently got a new Android phone. On my previous Android phone I used Firefox without creating an account and saved hundreds of bookmarks. I would like to move those bookmarks to Firefox on my new phone. Please tell me how to do this. Thank you!

Asked by honeywood5 1 year ago

Answered by Paul 1 year ago

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Complete lack of webpage loading

Sorry if this has already been addressed, the nature of the issue makes it very hard to search. Firefox web access on my phone has been not working whatsoever for a few … (read more)

Sorry if this has already been addressed, the nature of the issue makes it very hard to search.

Firefox web access on my phone has been not working whatsoever for a few days now. The app opens, but no webpages load, including pages that were previously open in other tabs before the issue started. Instead of anything, there is just an empty grey screen with the bar at the top like usual. This also happens if I open any web URL in another app, like Discord or Gmail, and it tries to use my default browser (which is Firefox) to access it. Just straight greyness, no loading bar or anything. The issue isn't present in the default Samsung web browser, but honestly, I can't stand using anything other than Firefox, so even looking up help has had to wait until I could use my computer.

I've tried restarting my phone to no avail. I would like to try uninstalling and reinstalling Firefox, but as far as I can tell there is no raw "copy a folder" way to back up my data for whatever reason, and when I tried backing up my data by creating a Firefox account for the first time and using sync... well, to do that, it tries to open a series of webpages. Which it can't do. So that was a dead end. And I would really like to avoid losing my tabs, bookmarks, and history if at all possible.

If I don't get an answer that works for me, I think I am going to enable developer access in my phone files and hook it up to my computer to try and force-backup my data, then uninstall and reinstall the app and see if that helps. Honestly, though, I'm really curious why this has happened and how I can prevent it in the future. Having my web browser suddenly just cease to function has been INCREDIBLY annoying.

Thank you for your time!

Asked by omegasmileyface 1 year ago

Answered by omegasmileyface 1 year ago

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Scrolling leads to a refresh of the website

I have the problem that Firefox does not correctly recognize when I want to scroll up on a web page. This often causes me to accidentally refresh the page. Usually this s… (read more)

I have the problem that Firefox does not correctly recognize when I want to scroll up on a web page. This often causes me to accidentally refresh the page. Usually this should only happen when I'm already at the top of the website and then swipe down again and not in the middle of the website. I have even tried Firefox Nightly and Klar, but the issue occurs with every browser. Is there perhaps some trick or hidden setting that causes the browser to scroll reasonably again instead of constantly refreshing the website?

Asked by Dennis 1 year ago

Answered by Paul 1 year ago

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Download PDF Without Opening in New Tab

Starting about a week ago, every time I try to download a PDF file, it opens in a new tab instead of actually downloading. I have to copy the link and paste it into the G… (read more)

Starting about a week ago, every time I try to download a PDF file, it opens in a new tab instead of actually downloading. I have to copy the link and paste it into the Google Chrome app to make it download properly. How do I fix this?

Asked by tjlford 1 year ago

Answered by Paul 1 year ago

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Playing in background no longer works

Until recently (sorry, I don't know which version I upgraded from), it was possible to let media play the background with Firefox for Android. Media would show up on the … (read more)

Until recently (sorry, I don't know which version I upgraded from), it was possible to let media play the background with Firefox for Android. Media would show up on the lock screen and could be played/paused from there when open in the browser. Now, I have found no way of playing media from Firefox without having the window in focus.

I'm wondering if this was an Android change or a Firefox change that broke Android detecting media playing in Firefox, and whether this is/was intended, a known issue, or a bug?

I'm on Android 13 (Oxygen OS 13 on OnePlus Nord 2T), with Firefox version 112.2.0 (release April 24 on the play store).

Asked by johannes38 1 year ago

Answered by Paul 1 year ago

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Settings button is missing/has moved?

I was looking for the settings button on the Firefox Android app but cannot find it in its usual place in the meatball menu in the bottom right (I have the search/tabs ba… (read more)

I was looking for the settings button on the Firefox Android app but cannot find it in its usual place in the meatball menu in the bottom right (I have the search/tabs bar set at the bottom of the screen). Please see attached screenshot. Could you please let me know where the settings button has been moved to? I can't find it by myself, and as this seems to be a relatively recent change I can't find anything online/in the FAQ about where it might have gone. Thank you! :)

Asked by stewarta97 1 year ago

Answered by stewarta97 1 year ago

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Always is in dark mode on moble.

On the moble browser for android I can't get websites to change from being in dark mode. I have made sure dark mode is off on the browser and the system. I have tested th… (read more)

On the moble browser for android I can't get websites to change from being in dark mode. I have made sure dark mode is off on the browser and the system. I have tested the same sites on other browsers to make sure it was not the sites. The browser and system are up to date.

Asked by John Cochran 2 years ago

Answered by John Cochran 2 years ago

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Firefox Desktop view on Tablet

Im really trying to understand how web broswer company that has been around since maybe 2002, has not make a firefox version for android tablet, version for firefox for p… (read more)

Im really trying to understand how web broswer company that has been around since maybe 2002, has not make a firefox version for android tablet, version for firefox for pc,firefox for mac firefox for android phone, but there is none for an android tablet. Please help me understand why?

Asked by KFCBrownBruhLA Los Ang 1 year ago

Answered by Paul 1 year ago

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Firefox for Android fails to load YouTube comments in 'version for PC' website mode

Steps to reproduce problem. 1. Navigate to YouTube with Firefox for Android. 2. Open page of any video which has comments. 3. Switch webpage display mode to 'version for … (read more)

Steps to reproduce problem. 1. Navigate to YouTube with Firefox for Android. 2. Open page of any video which has comments. 3. Switch webpage display mode to 'version for PC'. 4. Now the page layout top-to-bottom should be like: - player with main video - list of videos that may interest you - comments section 5. Expected behavior: load comments section below list of recommended videos, like Chromium based browsers do. 6. Actual behavior: Firefox fails to load comments section, perhaps some script doesn't fire up.

Asked by WhatIfItsNotMe 1 year ago

Answered by WhatIfItsNotMe 1 year ago

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How deactivate default ad blocker

Mozilla Mobile developer Team, Please add option to turn off default ad blocker. Because the default ad blocker is being detected and I am blocked from accessing some web… (read more)

Mozilla Mobile developer Team, Please add option to turn off default ad blocker. Because the default ad blocker is being detected and I am blocked from accessing some web sites. Does anyone know how to turn off the default ad blocker? Please help me

Asked by Furkan Kolsuz 1 year ago

Answered by Furkan Kolsuz 1 year ago

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Youtube videos won't play in Landscape mode

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal. Youtub… (read more)

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal.

Youtube seems to work fine on other browsers and I have tried all basic fixes, like deleting cache/data/reinstalling app etc. Appreciate any help.

Edit. Okay I managed to fix the issue so I'm adding the solution here in case anyone runs into this problem. Apparantly youtube playback decided to enable "ambient mode", a feature I didn't even know existed and seems to not play well with a phones resolution.

Just click the settings gear while the video is playing in landscape (mine is on the top right) and disable the "Ambient mode" feature.

Hope this helps.

Asked by Seltic 1 year ago

Last reply by Chris 1 year ago

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Is there a "manage colors" for mobile, or something similar?

Is there a way to force "dark mode" for websites on mobile WITHOUT using an extension like Dark Reader? I am comparing this to coming from Brave, where I am using their … (read more)

Is there a way to force "dark mode" for websites on mobile WITHOUT using an extension like Dark Reader?

I am comparing this to coming from Brave, where I am using their "experimental" Night Mode settings (which works great). For the desktop browser, I've gone to Manage Colors and swapped text/background white/black to make most websites appear as if they have a dark mode, but that option doesn't seem to exist on mobile.

I've attached 4 images that show the differences across the two browsers on mobile. Even Google's own Dark Theme doesn't seem accessible through whatever method FireFox uses, so I can't even use that dark theme without an extension at the moment.

If this is not currently possible, I'm hoping it's planned for future implementation. I can't suggest it either since the feature suggestion page appears to be down at the moment (being reworked?).

Asked by matthewrjwilson 1 year ago

Answered by Paul 1 year ago

YouTube mobile app

Since the new firefix update YouTube mobile is zoomed in and not displaying the entire page. Didn't have this problem on 124.1 update version. Cannot unzoom to interact w… (read more)

Since the new firefix update YouTube mobile is zoomed in and not displaying the entire page. Didn't have this problem on 124.1 update version. Cannot unzoom to interact with some content near the edges of the screen

Asked by waleed abouelela 5 months ago

Last reply by James Hasan 5 months ago

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How to change where downloaded items go?

I am on Android Firefox and I accidentally chose "Always" on the pop-up asking where I want my downloaded items to go. I want to change it because where the files are now… (read more)

I am on Android Firefox and I accidentally chose "Always" on the pop-up asking where I want my downloaded items to go. I want to change it because where the files are now sent is inconvenient at best but i cannot find such an option to change my preference in either the Firefox settings bar nor my phone's device settings.

Asked by e.yvette058 1 year ago

Answered by e.yvette058 1 year ago

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Embedded videos have closed captions enabled by default

I just got a new phone (Pixel 7a) and embedded videos have closed captions enabled by default in Firefox. Even if I turn them off while watching one video, they'll be bac… (read more)

I just got a new phone (Pixel 7a) and embedded videos have closed captions enabled by default in Firefox. Even if I turn them off while watching one video, they'll be back on the next video. I want them to just be off by default. It's not an Android setting as far as I can tell - I have all live captioning turned off and the video player isn't showing captions when I use Chrome to watch the same videos. Here's a link to a video that has captions on by default when I view it in FF for Android. I've also included a screenshot of the CC controls.

Asked by Nick T 1 year ago

Answered by Nick T 1 year ago