When I click on fire fox I get an add for Xfinity, I used to get my favorites

Every day as far as I can remember, when I clicked on on The Fire Fox symbol I got a page of my favorites. This morning, and all day I get an Xfinity page. What happened,… (read more)

Every day as far as I can remember, when I clicked on on The Fire Fox symbol I got a page of my favorites. This morning, and all day I get an Xfinity page. What happened, and how is it fixed? Xfinity says it's not their fault it's Fire Fox's problem

Asked by Duckman 4 weeks ago

Sync and Save missing from Android

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to sett… (read more)

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to settings and click "Sync and save data," then click "Ready to scan" and scan the QR code provided from my desktop account. The issue I am running into is that the "Sync and save data" option does not exist on my Firefox Android app. If I click on my profile on the phone, I can click "Sync" but it doesn't do anything. It does not work if I try to scan the QR code through the phone camera instead. I am at a loss for how to sync my Mozilla account on these two devices. My Firefox app is up to date. If anyone can help me I would appreciate it.

Asked by Katelyn 21 hours ago

Last reply by jonzn4SUSE 19 hours ago

Constant refreshing is annoying/loses work

I have firefox for android, and I have ublock origin, which is great. However, firefox seems to refresh constantly- even if I minimize it than return instantly- it auto… (read more)

I have firefox for android, and I have ublock origin, which is great.

However, firefox seems to refresh constantly- even if I minimize it than return instantly- it automatically goes into a refresh mode, it refreshes randomly while scrolling- I wish I coudl completely turn this "feature" off across all browsers.

I cannot state how many times I have lost VITAL data from this annoying random refreshing.

It should be an option to completely disable refreshing of ANY kind, rather than forcing it down our throats, and losing time, and data. If I want to see new content I will refresh it myself/ re enable the option. I was hoping this ridiculous "feature" would be phased out when humanity pulled its head out, but apparently- it's gotten even worse, now.

Asked by Dave Wolf 1 month ago

The status bar and navigation buttons rarely hide when I put YouTube videos to full screen.

I'm not sure why, sometimes the status bar clock and stuff do hide, but I just can't seem to figure out how to get them to hide every time, and they usually don't. I've a… (read more)

I'm not sure why, sometimes the status bar clock and stuff do hide, but I just can't seem to figure out how to get them to hide every time, and they usually don't. I've already tried disabling picture in picture for the app but that isn't noticeably helping. Full screen video is supposed to hide those, right? What are the reasons it wouldn't?

Asked by Sterrence 1 month ago

sign in

I am using a Android device, I am finding sync issues in login to my browser, a computer screen is active on my device may be through wch a shared browser is connected. I… (read more)

I am using a Android device, I am finding sync issues in login to my browser, a computer screen is active on my device may be through wch a shared browser is connected. I am not sharing my connection with any one nor I have a computer system for my internet access. While signing in its showing a authorisation error. My internet connection is totally private and confidential & personal wch I am the only user. Why is that I am finding authorisation error and who is the one who authorises me...?? I don't have any authoriser for my acount or browser

Asked by KRISHNANANDA PRABHU 1 week ago

java.lang.OutOfMemoryError constant firefox crashing

Regular usage of Firefox results in crashes; usually have no more than 4 tabs on, but also crashes even with only one tab on. Using other mobile browsers (Brave, Chrome) … (read more)

Regular usage of Firefox results in crashes; usually have no more than 4 tabs on, but also crashes even with only one tab on. Using other mobile browsers (Brave, Chrome) with the same or even more level of usage does not result in crashes, leading me to believe the problem is with Firefox.

This problem was already asked previously (https://support.mozilla.org/en-US/questions/1431267) but has been archived without a solution that worked for me.

Latest crash report:

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bfa85f01-b670-4443-b52c-0c21fca59670 java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 39482192 free bytes and 37MB until OOM, target footprint 268435456, growth limit 268435456


java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 39482192 free bytes and 37MB until OOM, target footprint 268435456, growth limit 268435456 at java.util.Arrays.copyOf(Arrays.java:3578) at java.io.ByteArrayOutputStream.grow(ByteArrayOutputStream.java:120) at java.io.ByteArrayOutputStream.ensureCapacity(ByteArrayOutputStream.java:95) at java.io.ByteArrayOutputStream.write(ByteArrayOutputStream.java:156) at kotlin.io.ByteStreamsKt.copyTo(IOStreams.kt:17) at kotlin.io.ByteStreamsKt.copyTo$default(IOStreams.kt:3) at kotlin.io.ByteStreamsKt.readBytes(IOStreams.kt:21) at mozilla.components.support.images.compose.loader.ImageLoaderKt$fetch$1.invoke(ImageLoader.kt:8) at mozilla.components.concept.fetch.Response$Body.useStream(Response.kt:8) at mozilla.components.support.images.compose.loader.ImageLoaderKt$fetchAndDecode$2.invokeSuspend(ImageLoader.kt:72) at mozilla.components.support.images.compose.loader.ImageLoaderKt$fetchAndDecode$2.invoke(ImageLoader.kt:13) at kotlinx.coroutines.intrinsics.UndispatchedKt.startUndispatchedOrReturn(Undispatched.kt:16) at kotlinx.coroutines.BuildersKt.withContext(Unknown Source:74) at mozilla.components.support.images.compose.loader.ImageLoaderKt$load$bitmap$1.invokeSuspend(ImageLoader.kt:52) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:111) at kotlinx.coroutines.internal.LimitedDispatcher$Worker.run(LimitedDispatcher.kt:4) at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:3) at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:98) Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [androidx.compose.ui.platform.MotionDurationScaleImpl@f8bcc7a, androidx.compose.runtime.BroadcastFrameClock@72f6c2b, StandaloneCoroutine{Cancelling}@6685888, AndroidUiDispatcher@6975221]

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Phone Details:

Techno Spark 20 Pro (with latest updates downloaded) Android 13 12GB+6GB RAM

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Hopefully this can be fixed.

Asked by NlaEid 1 day ago

Last reply by NlaEid 12 hours ago

  • Locked

how to restore session lost because of firefox update

just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed today … (read more)

just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed today and aren't part of what I need to restore.

How do I get my tabs back? I've seen no 'restore previous session' option. My laptop only shows the few I have open now. What do I do to restore them?

Asked by Katerpie 1 week ago

Last reply by Paul 1 week ago

  • Solved

Firefox Android Notification Bitwarden

I keep getting these notifications, and because they relate to Bitwarden" I'm very reluctant to just click on the "accept" button in the message because of the possibilit… (read more)

I keep getting these notifications, and because they relate to Bitwarden" I'm very reluctant to just click on the "accept" button in the message because of the possibility of a scam and the exposure it may create.

Is the notification genuine? How do I know? How can I update Firefox settings to achieve the same result without responding to the notification?

Bit paranoid I accept, but better careful than having regrets! Thks

Asked by Mildred PC 2 days ago

Answered by Mildred PC 7 hours ago

pop up ads

Apparently I have got Malware. I keep getting ad pop-ups on what ever I'm doing, it doesn't matter if I'm online or not. I have installed all kinds of adblocks nothing wo… (read more)

Apparently I have got Malware. I keep getting ad pop-ups on what ever I'm doing, it doesn't matter if I'm online or not. I have installed all kinds of adblocks nothing works. I have disabled Chrome like the internet says to. Still getting them. They are easy to get rid of but very annoying. Please help me. I don't want to restore to factory.

Asked by Keith Fonville 1 week ago

Context menu in my Firefox on android

Hello there! I have an issue with the context menu, which appears on selecting a word on any web site (you can see it on the screenshot attached one after another as it a… (read more)

Hello there! I have an issue with the context menu, which appears on selecting a word on any web site (you can see it on the screenshot attached one after another as it appears)

The context menu is too long, and most frequent options like copy text are in the end (I should switch it many times to copy anything, it appears only on the third tap, and some weird functions like search in Edge appears before the really useful ones). How could it be fixed?

Asked by Vlrud 1 month ago