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webpage becomes blank when use "back" button

Dear support team, I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the p… (read more)

Dear support team,

I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the page appears completely blank, and I am forced to refresh it every time. This is happening on the Android version of Firefox, version 111.1.1 (Build #2015941331) with NoScript and PrivacyBadger add-ons installed.

I have not made any changes to the settings, and this problem has only started occurring about a week ago. I have never observed this behavior before.

Asked by badadim1 1 year ago

Answered by badadim1 11 months ago

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Bug Report

I installed the "Google" app and the "Firefox" app. When I used the "Google" app to search for images, I found that I couldn't open the searched websites. I tried to use … (read more)

I installed the "Google" app and the "Firefox" app. When I used the "Google" app to search for images, I found that I couldn't open the searched websites. I tried to use the Samsung browser or Chrome browser and did not have this problem. I think this is a Firefox bug.I recorded the bug and uploaded it to Google Drive.The link address is https://drive.google.com/file/d/11k5DMzshHkYvvGGD4MpgqrlSRcQnkiGH/view?usp=drivesdk

Asked by MCV01 1 year ago

Answered by MCV01 1 year ago

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YouTube videos dropping frames

YouTube videos on Firefox Android Stable, Beta, and Nighty, experience significant frame drops when viewing "Stats" both on AVC1 and VP9, and on all resolutions. I checke… (read more)

YouTube videos on Firefox Android Stable, Beta, and Nighty, experience significant frame drops when viewing "Stats" both on AVC1 and VP9, and on all resolutions. I checked about:config in both Beta and Nightly and HW acceleration was enabled. This was true for a FRESH install as well. I tried this on other devices and the problem persists. Mull, which is a fork of Fennec, plays the same videos without any problems. Other browsers are also fine.

Tested on Samsung S20 One UI 5.1 (Android 13). Tested on Samsung A13 One UI 5.0 (Android 13). Tested Sony Xperia XZ2 Compact (Android 10). Tested on Sony Xperia XZ1 (Android 9).

Asked by TA 1 year ago

Answered by TA 1 year ago

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Firefox Android slows down after extended browsing session

I noticed that on a regular basis, Firefox Android slows down dramatically after 1 or 2 hours of browsing. The only fix of the problem is to force stop the browser and la… (read more)

I noticed that on a regular basis, Firefox Android slows down dramatically after 1 or 2 hours of browsing. The only fix of the problem is to force stop the browser and launch it again. This happens consistently as well after disabling extentions. Firefox is updated to the latest version, 110.

Asked by TA 1 year ago

Answered by TA 1 year ago

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doesn't solve my query

I requested for a site problem. A mozilla supporter reply me. But the issue doesn't solve. And the mail is no reply mail.please help me this site is doesn't loading Main … (read more)

I requested for a site problem. A mozilla supporter reply me. But the issue doesn't solve. And the mail is no reply mail.please help me this site is doesn't loading Main site name is doodstream


https://duckduckgo.com/?q=doodstream+site%3Adoodstream.com&ia=web

https://doodstream.com/d/gmf89kr6g212

https://doodstream.com/d/tgfqp01xjrl8

Above link doesn't work in my mozila browser other browser will open this site

Asked by 8000vsa 1 year ago

Answered by Paul 1 year ago

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Firefox crashes repeatedly, on multiple devices

So usually ill be playing a youtube video, and eventually the frames will stop and then firefox will crash, with the Sorry Firefox crashed error Now i just got a new T… (read more)

So usually ill be playing a youtube video, and eventually the frames will stop and then firefox will crash, with the

Sorry Firefox crashed error

Now i just got a new Tablet my partner was using with no crashes and im crashing on that too, so it could be an account issue?

Already tried clearing cache and data and having no Addons Any help would be appreciated :)

Asked by Shinobi 1 year ago

Answered by Paul 1 year ago

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Android Firefox browser having issue

When open https://grilldesire.com/ site Browser starts crashing otherwise it works fine. Why does this happen in android? kindly let me know. … (read more)

When open https://grilldesire.com/ site Browser starts crashing otherwise it works fine. Why does this happen in android? kindly let me know.

Asked by besttenrackets 1 year ago

Answered by Paul 1 year ago

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Firefox Nightly for Android non-responsive

Just a white screen today. Restarting device didn't help Settings > Apps > Firefox Nightly > Force stop didn't help Android has an option to clear a cac… (read more)

Just a white screen today.

  • Restarting device didn't help
  • Settings > Apps > Firefox Nightly > Force stop didn't help

Android has an option to clear a cache, but I don't know whether that is safe. Would prefer not to clear data if possible to avoid.

Asked by jscher2000 - Support Volunteer 1 year ago

Answered by Chris Peterson 1 year ago

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Camera is not working

So I have installed Firefox on my Galaxy S20 Plus running Android 12. All permissions are granted and everything is working except the camera. When testing it with https:… (read more)

So I have installed Firefox on my Galaxy S20 Plus running Android 12. All permissions are granted and everything is working except the camera. When testing it with https://webcammictest.com/ it ask for permission to use the camera and mic. I of cause allow the use and afterwards it says: The device is not found.

I have tested the mic alone and it is working. The test site is also working in Chrome, Edge, Vivaldi and Brave. So chromium browser do not have any issue with the camera or mic. I have also tried other tests sites with the same result.

I first noticed it when I had to call my doctor which sent a link to a site with camera feedback on. I was surprised and stressed about it wasn't working. Having a doctor waiting and a sick child, while installing Chrome to get it working, was not a fun experience.

Asked by Kenneth 2 years ago

Answered by Kenneth 1 year ago

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Failed to install Add-ons

Hi, I just installed Firefox on my phone but I can't download add-ons (see attachments). My connection is fine, I tried disabling the VPN, but it's still the same. Pleas… (read more)

Hi, I just installed Firefox on my phone but I can't download add-ons (see attachments). My connection is fine, I tried disabling the VPN, but it's still the same. Please help. Thank you

Firefox 103.2.0 (Build #2015895963) Device: POCO F2 Pro

Asked by Rezz 1 year ago

Answered by Rezz 1 year ago

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Browser does not load an address with a port in address bar

Hello. I have been having this problem for a while now. When I enter an address in an existing tab with a :port number at the end of the website address and press t… (read more)

Hello. I have been having this problem for a while now. When I enter an address in an existing tab with a :port number at the end of the website address and press the RETURN key the browser does nothing. You can see this issue in the video below. Video will expire on 12th september 2022 https://files.fm/f/xm2mxb829 Only way for me to enter an address with a port is to use an older website link from history or send tab from my desktop through ff sync.

Is there something wrong with my device or is it the browser. Im using firefox for android 102.2.0 on android 10

Asked by Davis 1 year ago

Answered by Paul 1 year ago

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Corrupted Downloads?

Ever tried to download a file through firefox and then pause it to resume it after sometime and end up having the rest of the file being downloaded in an instant but upon… (read more)

Ever tried to download a file through firefox and then pause it to resume it after sometime and end up having the rest of the file being downloaded in an instant but upon opening realise the file has been corrupted. I am facing this issue like so frequently it has become like a norm that pausing a downloading file will give a corrupted one for sure. And please note that other browsers don't reproduce the issue infact the links are pause supported in all aspects

Asked by Kumar Arnim 1 year ago

Answered by Kumar Arnim 1 year ago

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Videos and GIFs appear to be zoomed in and cropped

I am not able to play any video or see any GIF properly. They all appear to be very much zoomed in and cropped. I was able to view all videos perfectly so far. This probl… (read more)

I am not able to play any video or see any GIF properly. They all appear to be very much zoomed in and cropped. I was able to view all videos perfectly so far. This problem has come in recent updates only.

Asked by archan.ranade 1 year ago

Answered by Paul 1 year ago