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  • Archived

Why does Firefox 102.1 Android sometimes show "Install" instead of "Add to Home Screen" in the dropdown menu?

Hi there Why does Firefox 102.1 Android sometimes show "Install" instead of "Add to Home Screen" in the dropdown menu when I want to add a website page to my home screen?… (read more)

Hi there Why does Firefox 102.1 Android sometimes show "Install" instead of "Add to Home Screen" in the dropdown menu when I want to add a website page to my home screen? Why does it do this with some sites and not with others? Can I prevent Firefox from showing "Install"? Thanks for any help. Ian

Asked by Schnauze 1 year ago

Last reply by Paul 1 year ago

Sync and Save missing from Android

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to sett… (read more)

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to settings and click "Sync and save data," then click "Ready to scan" and scan the QR code provided from my desktop account. The issue I am running into is that the "Sync and save data" option does not exist on my Firefox Android app. If I click on my profile on the phone, I can click "Sync" but it doesn't do anything. It does not work if I try to scan the QR code through the phone camera instead. I am at a loss for how to sync my Mozilla account on these two devices. My Firefox app is up to date. If anyone can help me I would appreciate it.

Asked by Katelyn 3 days ago

Last reply by jonzn4SUSE 3 days ago

  • Archived

two-factor authentication and samsung

Good morning - I wanted to set up two-factor authentication with your browser for security reasons. A code comes up that one uses with one's phone. I connected with it, b… (read more)

Good morning - I wanted to set up two-factor authentication with your browser for security reasons. A code comes up that one uses with one's phone. I connected with it, but I couldn't finish setting up the 2FA. Here's the problem: My Samsung Note 20 Ultra has fingerprint scanning on the screen. Since I bought it, I tried using the fingerprint feature, but it is a beast to get my prints scanned and then it can hardly ever scan my print successfully. So I gave up using fingerprints altogether. So I scan your code, and it wants me to do the whole fingerprinting thing with my phone in order to set it up. It doesn't give me the option to use the security that I did choose to use with my phone. Please advise how I can get 2FA without doing all of this. Thanks. Ritva

Asked by ritvareiki 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Report of password saving issue on Firefox mobile browser

I hope this message finds you well. I am writing to report an issue that I have been experiencing since updating my Firefox mobile browser. Whenever I visit websites like… (read more)

I hope this message finds you well. I am writing to report an issue that I have been experiencing since updating my Firefox mobile browser. Whenever I visit websites like "https://adsl.tci.ir/panel/" that have stored passwords, the password field appears empty after selecting the saved password.

I have tried clearing my cache and disabling any add-ons, but the issue persists. I would greatly appreciate any assistance or guidance you can provide to resolve this issue.

Thank you for your time and attention.

Best regards,

Asked by MoshiR 1 year ago

Last reply by Paul 9 months ago

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Android Firefox not auto filling out user name and passwords

Android Firefox not auto filling out user name and passwords So Firefox will offer suggested logins and passwords but Won't Auto fill no matter what Setting are,,I've uni… (read more)

Android Firefox not auto filling out user name and passwords So Firefox will offer suggested logins and passwords but Won't Auto fill no matter what Setting are,,I've uninstalled,resigned in,it just won't auto fill logins,,I've used it for years and have loads of site that need filling,,can any one suggest anything

Asked by shawnswatson 1 year ago

Last reply by Paul 9 months ago

  • Archived

bookmarks

Dear Firefox I recently got a new Samsung galaxy S22 ultra and transferred everything from my old Samsung galaxy S10 5G. I'm now trying to restore all the bookmarks bu… (read more)

Dear Firefox

I recently got a new Samsung galaxy S22 ultra and transferred everything from my old Samsung galaxy S10 5G. I'm now trying to restore all the bookmarks but I don't know how.

Please help. Thanks, in advance. My email is [email address].

Regards

Danny

Asked by Dansta 1 year ago

Last reply by Jjinja 1 year ago

  • Archived

Firefox 116.0.3 installed Speech Synth on Android and now pops-up on Linux desktop version as well

Is it by design Speech Synth is installed in the background on Android 8? I don't have it listed in my logs that I installed, unrequested install. Also Firefox 116.0.3 no… (read more)

Is it by design Speech Synth is installed in the background on Android 8? I don't have it listed in my logs that I installed, unrequested install. Also Firefox 116.0.3 now calls for Speech Synth to be installed. Is this normal?

Asked by Galen Thurber 9 months ago

Last reply by Paul 9 months ago

  • Archived

Some websites are not taking data from password autofill

Some websites in Bangladesh are not autofilling properly using mobile browser. IE https://ldtax.gov.bd/citizen/register Please take care … (read more)

Some websites in Bangladesh are not autofilling properly using mobile browser. IE https://ldtax.gov.bd/citizen/register

Please take care

Asked by Iffat Ahmed 9 months ago

Last reply by Dropa 9 months ago

  • Archived

sync devices

I'm following instructions on computer. On Android I can't find 'sync and save data' option as instructed. I tried finding it in three dots and in settings as well. I'm s… (read more)

I'm following instructions on computer. On Android I can't find 'sync and save data' option as instructed. I tried finding it in three dots and in settings as well. I'm signed in on both devices with the same email.

Asked by Littery 8 months ago

Last reply by Paul 8 months ago

  • Archived

something is wrong

Yesterday the option to make Firefox my main browser turned on on my Android phone. It won't let me turn it on. I have Google on my phone, but I never updated it, I upd… (read more)

Yesterday the option to make Firefox my main browser turned on on my Android phone. It won't let me turn it on. I have Google on my phone, but I never updated it, I updated myself yesterday, I can't turn it off. I also have a MI browser that is disabled. When Fitefox is not my main browser, I cannot add web shortcuts to the start screen, and I use it all the time and miss it a lot. What should I do to restore the option to make Firefox my main browser? I used to have Google but now I don't know what's going on? Help me please!!!

Asked by Ivona 8 months ago

Last reply by Paul 8 months ago

  • Archived

sync phones

bold textI have many web pages in collections on my old phone. I just upgraded to a new phone. Is there an easy way to get those collections on my new phone? … (read more)

bold textI have many web pages in collections on my old phone. I just upgraded to a new phone. Is there an easy way to get those collections on my new phone?

Asked by Armando Moral 8 months ago

Last reply by Paul 8 months ago

  • Archived

Tablet

I had Firefox on my Samsung A8 tablet. I was having a problem with it so I called Samsung Tech. They told me my problem was Firefox because it is a third party program.… (read more)

I had Firefox on my Samsung A8 tablet. I was having a problem with it so I called Samsung Tech. They told me my problem was Firefox because it is a third party program. Samsung suggested I use only Google. What is your opinion on this?

Asked by pyadkins 6 months ago

Last reply by Paul 6 months ago