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  • Archived

I had a couple dozen tabs open on Firefox on my iPhone, and about half disappeared

I saw a few others posting about this on reddit, with no solution. I usually try to keep my open tab count low on my phone, because this happened one time maybe a year ag… (read more)

I saw a few others posting about this on reddit, with no solution. I usually try to keep my open tab count low on my phone, because this happened one time maybe a year ago. My recently closed tabs only shows those from this current browsing session. From my pc, synced tabs only shows the few that are still left open. I don't have the Inactive Tabs option switched on. My pc's open tabs are unharmed (phew). I DID clear cache and cookies on my pc earlier today, but that shouldn't close tabs on another device!!

Asked by Ginger Flame 9 months ago

Last reply by Paul 8 months ago

iOS share menu “send to device” shows “you don’t have any other devices connected to this account available to sync”

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to. If I use the share menu to open… (read more)

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to.

If I use the share menu to open in Firefox, then use the “send link to device” option there, the expected available devices do show up, and the send action does work (causes tabs to open on those other devices) when I choose them.

This is a recent regression. I want to be able to keep using Firefox on my desktop browser’s despite using a different browser on iOS, and a more cumbersome tab ingestion makes me less likely to continue doing that.

Asked by Greg 4 months ago

Last reply by Tomatoshadow2 4 months ago

  • Archived

Send Tab to device not working PC to iPad

If I send tab to my ipad (ios v12.5.5) from my PC (win 10), it wont arrive on my ipad. I can send tabs from my ipad to my PC or iphone and all work fine. PC to iphone (io… (read more)

If I send tab to my ipad (ios v12.5.5) from my PC (win 10), it wont arrive on my ipad. I can send tabs from my ipad to my PC or iphone and all work fine. PC to iphone (ios 15.5) or iphone to ipad, again all work. It's only PC to iPad. In fact, I send tabs back & forth from 2 laptops, 2 PCs & iphone and all work fine just PC to ipad

I have notifications on, have signed out of all devices & signed back in, removed devices from sync and re-entered, I have deleted Firefox on ipad and PC, cleared cache & cookies on ipad &PC, still the same issue.

Is it an ios 12.5 issue which is the latest version I can install?

(copy of sync log added above 'Share Data' below

Asked by TigerManQ 1 year ago

Last reply by Paul 1 year ago

Send Tab no longer working IOS to other devices

I am having an issue sending a tab to another device from the Actions menu on IOS. I used to be able to click the Firefox icon and it would give me the options to: Open,… (read more)

I am having an issue sending a tab to another device from the Actions menu on IOS. I used to be able to click the Firefox icon and it would give me the options to: Open, Load, Bookmark, add to reading and send to Device. When I select "Send to Device" it says "You don't have any other devices connected to this account available to sync.

It is worth noting that if i am in firefox i CAN send tabs and all the available devices show up. This issue is ONLY from the action button which I use quite a bit to send stuff to my desktop to read later.

Asked by alexcrushspam 4 months ago

Last reply by Furyfox Loliusr 4 months ago

  • Archived

Firefox home page now on my iPad is different to my Firefox homepage on my Acer Laptop. Why?

Today I installed The Firefox app on my iPad. I want the Firefox home page on my iPad to be the same as the Firefox home page on my Acer laptop. Why when I signed in to F… (read more)

Today I installed The Firefox app on my iPad. I want the Firefox home page on my iPad to be the same as the Firefox home page on my Acer laptop. Why when I signed in to Firefox on my iPad, the home page for Firefox is not synchronised to be the same as that on my laptop? Why does Firefox make thing so difficult? I’m not a computer technical expert.

Asked by phil.moschella 1 year ago

Last reply by Paul 1 year ago

  • Archived

Consequent error on EU links?

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a c… (read more)

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: 9Tl6Jc0jGhwndBATFK6-dgfrRSmCKx6b7kieIccrkK_PAYyndU47zg==

Asked by mk48 1 year ago

Last reply by mk48 1 year ago

  • Archived

Firefox on iOS sync is not working

Neither using the QR code option or the email option work. Both result in a white screen. By using the iPhone's camera to scan the QR code (instead of using Firefox) I c… (read more)

Neither using the QR code option or the email option work. Both result in a white screen.

By using the iPhone's camera to scan the QR code (instead of using Firefox) I can see that the QR code is point to https://mzl.la/MYCODE. This URL in turn is redirecting to https://app.adjust.com/somecode?campaign=firefox-desktop&adgroup=firefoxview&creative=CODE-123. Opening this URL in Safari gives me a white page with a "Download App" button to download Firefox (which I already have installed).

My Firefox account has the setting "Allow ⁨Firefox Accounts⁩ to send technical and interaction data to ⁨Mozilla⁩." set to off. So probably none of this tracking should occur.

In any case, I went to Firefox settings and turned on "Allow Cross-Website Tracking". I also went to Safari settings and turned off "Prevent Cross-Site Tracking", "Privacy Preserving Ad Measurement" and turned "Content Blockers".

Then I tried syncing again. The result was the same white page as before.

Asked by guilherme.rdems 1 year ago

Last reply by guilherme.rdems 1 year ago

  • Archived

Verification email sent to an old disabled account…

Hi, I need to access my account and had to complete set-up, but the verification email has been sent to an old email account that I no longer have access to and I can’t c… (read more)

Hi, I need to access my account and had to complete set-up, but the verification email has been sent to an old email account that I no longer have access to and I can’t change the email until I can sign in… doh! Who do I contact to help resolve this? Kindest regards, Nicola

Asked by nicolaking136 1 year ago

Last reply by Tomatoshadow2 1 year ago

  • Archived

Old I pas mini1 Old firefox 8.3 Wont sync.

I realise both the device and firefox 8.3 (5826) are end of life. Just defaulted this old tablet and wanting to setup sync again., it scans the QR code but no more. Is … (read more)

I realise both the device and firefox 8.3 (5826) are end of life. Just defaulted this old tablet and wanting to setup sync again., it scans the QR code but no more.

Is there any manual / otherway of getting sync on it at all ?

Thanks in advance, no bother if no

Asked by simon157 1 year ago

Last reply by Paul 1 year ago

  • Archived

My usernames and passwords are not synchronizing

Hi, I have Firefox on my desktop, laptop and iPhone. The only device on which I do not have access to my usernames and passwords to login into my online accounts is on m… (read more)

Hi,

I have Firefox on my desktop, laptop and iPhone. The only device on which I do not have access to my usernames and passwords to login into my online accounts is on my iPhone. And yes I have set it up correctly with the QR code etc... By reading all the messages from other users, I'd like to know if I need to ditch Firefox for good and go back to chrome. Or will someone fro Firefox come up with the fix for that glitch. Waiting for a couple days. After that, Firefox will be history for me. And oh yes, I will talk about this every chance I get while on TV.

Asked by Anthony 12 months ago

Last reply by lazizakhmedov1014 12 months ago

  • Archived

Sync failed - links recoverable?

Dear Mozilla Team, during the recent weeks I was away from my main PC and primarily used my iphone to browse the web. Every now and then I sent a link to the PC using Sa… (read more)

Dear Mozilla Team,

during the recent weeks I was away from my main PC and primarily used my iphone to browse the web. Every now and then I sent a link to the PC using Safari's share and the integrated send to function of Firefox for iOS. This usually worked really well, even when my PC was powered off. When I got back home and started my PC, sync would take forever, but was then interupted and all further tries to sync (hoping to get those tabs eventually) failed.

My question is if there is a log file of all those links that are sent to different devices? I believe there has to be one given that Mozilla's servers are being used and tabs (usually) arrive on powered-off devices following a request to the server.

If there is, please tell me how to access it/send it to me. If there is not, please take this as a feature request (a sent links history being gathered locally as part of the wider Firefox profile maybe and as a viewable list of all shared tabs for all devices so that tabs can still be sent to single devices but also accessed from others, similar to how tabs can be accessed from all synced devices).

xxhen

Asked by xxhen 1 year ago

Last reply by Paul 1 year ago

  • Archived

Password

Hello, I synchronized my Firefox account with my Chrome account, but I still don't see passwords and logins on websites, despite the fact that I have permission to do so … (read more)

Hello, I synchronized my Firefox account with my Chrome account, but I still don't see passwords and logins on websites, despite the fact that I have permission to do so in the settings and I see in the Mozilla settings that there are these passwords and logins.

Asked by Kajetan Frąckowiak 1 year ago

Last reply by George Kitsoukakis 1 year ago

  • Archived

absolute stupid

how God dam stupid are you people ? you present an option to "sync OTHER devices" with a QR code! but when someone usees this QR code they get a message saying basic… (read more)

how God dam stupid are you people ? you present an option to "sync OTHER devices" with a QR code! but when someone usees this QR code they get a message saying basically they can not use the QR code to sync the " OTHER " device! this is not only retarded its joe biden retarded !

Asked by Rich 1 year ago

Last reply by Paul 1 year ago

  • Archived

I cannot get access to my email. I is gmail.com and I deleted Google and while I got Google to reopen my acc. I cant get them to give me access to my gmail

Help me get access to my gmail through Firefox. I opened a new email account at [edited email from public] @proto.com but have not used it. Let's see if it works. … (read more)

Help me get access to my gmail through Firefox. I opened a new email account at [edited email from public] @proto.com but have not used it. Let's see if it works.

Asked by Larry 1 year ago

Last reply by Tomatoshadow2 1 year ago

  • Archived

Problems getting sync to work in ios

I just installed (and reinstalled) Firefox on my iPhone 12 Mini, in the hopes that I could sync bookmarks, etc., that I have set up on my notebook's Firefox browser. I h… (read more)

I just installed (and reinstalled) Firefox on my iPhone 12 Mini, in the hopes that I could sync bookmarks, etc., that I have set up on my notebook's Firefox browser. I have gone through all the steps (twice) and it still will not migrate my bookmarks to the ios version. My account shows that Firefox is active on both devices. What am I missing? John

Asked by John Platt 8 months ago

Last reply by Natale 8 months ago