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Password syncing from windows

My passwords do not sync from windows. I have verified they are both connected but my ios never has my desktop passwords. I have verified connected the setting is checked… (read more)

My passwords do not sync from windows. I have verified they are both connected but my ios never has my desktop passwords. I have verified connected the setting is checked to copy passwords i have hit the sync shile sitting at my desktop but the passwords never are on my phone.

Asked by bannerxpress 3 weeks ago

I have a new iphone 15max pro (from 13 max pro) and have lost all synchronization with my Firefox on my Microsoft Surface Pro. Help

Help me synch all passwords from Firefox on my MS Surface Pro to my new iphone 15promax. It was synching just fine with my iphone 13 but with new phone I am lost. I hav… (read more)

Help me synch all passwords from Firefox on my MS Surface Pro to my new iphone 15promax. It was synching just fine with my iphone 13 but with new phone I am lost. I have selected the option to Sync passwords but it is not working.

Asked by PJ 3 weeks ago

App deleting username and passwords

I’ve used Firefox for many years on both my pc and mobile and keep them both up to date and use sync. However recently when using the app and wish to enter my username an… (read more)

I’ve used Firefox for many years on both my pc and mobile and keep them both up to date and use sync. However recently when using the app and wish to enter my username and password with autofill, after using my phones passkey, I can find the website on my password list but the username and password are not being displayed and will not autofill to the website I am attempting to use. However, when I am using the website on my pc I have no issues at all. Even after manually entering the username on the app password list and attempt to access it again at a later time, the username and password are not being displayed or deleted. Please see attached photo as an example.

Asked by Noel 19 hours ago

  • Solved
  • Archived

Imported logins (passwords) won't be synced

I tried and did all solutions on the website like* Clicking disconnect next to all devices Clicking Done Closing Firefox Re-adding just the machine with the passw… (read more)

I tried and did all solutions on the website like* Clicking disconnect next to all devices

  • Clicking Done
  • Closing Firefox
  • Re-adding just the machine with the passwords

But didn’t work for me.

Asked by YUNEχ 1 year ago

Answered by YUNEχ 1 year ago

  • Archived

Sync and Save NOT THERE on iOS device

I've tried all your "Help" and "Support". No success. There is no Sync and Save on my iOS, so I cannot sync with my desktop Firefox. I would like to send a tab (which … (read more)

I've tried all your "Help" and "Support". No success. There is no Sync and Save on my iOS, so I cannot sync with my desktop Firefox. I would like to send a tab (which also does not work) from my iOS to my desktop in Firefox with no success. Could you please have instructions that pertain to your actual version of Firefox on iOS? Mine is up to date. I still need help. I have already synced manually, but that doesn't solve the issue.

Asked by laurie12 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox Not Syncing across devices

Hi My firefox on 2 macbooks, Ipad and Iphone are all signed in and sync is on but the passwords etc don't sync. In fact, if I make any new account on one device, despite … (read more)

Hi My firefox on 2 macbooks, Ipad and Iphone are all signed in and sync is on but the passwords etc don't sync. In fact, if I make any new account on one device, despite repeated syncing attempts, the passwords NEVER sync.

Asked by zubair.nizami 11 months ago

Last reply by kacnje 9 months ago

  • Archived

Synced tabs wiped after firefox crash, how to do proper backup?

Hello everyone Recently, my Firefox on iPhone crashed (again ...) and after I restarted it, the familiar "restore your last session?" prompt appeared. Acknowledging it h… (read more)

Hello everyone

Recently, my Firefox on iPhone crashed (again ...) and after I restarted it, the familiar "restore your last session?" prompt appeared. Acknowledging it however yielded an empty Firefox, with all previously open tabs lost (about 120). Nothing was displayed in history under "recently closed tabs". Normal history however had been retained.

As this instance is included in my Firefox sync account, I hoped I could recover the tabs from there, to no avail. It seems that, after FF crashed and restarted, it just wiped all its tabs from sync.

Most people with similar problems are advised to restore their tabs from browsing history. This is an excruciating task, as it is most difficult to filter through all several months of visited pages and extract just the last instance of all previously open tabs. The small FF mobile menus make this even more difficult.

As I don't think these reliability issues will be resolved soon and backups are prudent one way or the other -- How can I back up the data in FF sync? I've found the extension About Sync which at least shows all tabs from all devices that are stored in Sync. When using the export data function however, only bookmarks are included. So I'd have to do a monthly clickfest, manually opening all object trees and saving the HTML page, which feels most awkward in the "digital age". Also, if this extension is discontinued, I'm f-ed again.

Is there any better way to back up FF sync data?

Thanks and best regards


Björn

Asked by b.schliessmann 1 year ago

Last reply by Paul 1 year ago

  • Archived

Chrome Bookmark Transfer

I recently switched to Firefox from Chrome. I have been using Chrome for years and have lots of bookmarks and passwords and such that I want to transfer over. The thing i… (read more)

I recently switched to Firefox from Chrome. I have been using Chrome for years and have lots of bookmarks and passwords and such that I want to transfer over. The thing is, I do not typically use a desktop; I use my iOS mobile devices. Is there a way to transfer my bookmarks in the app? Or am I required to use a desktop to complete this?

Asked by Girlofthefandom 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

iOS password/ logins not synching between Desktop and mobile app.

Hello, I have not been able to get my Firefox iOS app and desktop to sync. On both my desktop and phone logins are selected for syncing but each device has its own list … (read more)

Hello,

I have not been able to get my Firefox iOS app and desktop to sync. On both my desktop and phone logins are selected for syncing but each device has its own list of logins which they wont share with each other. I can sync tabs and send tabs from desktop to my phone and the same the other way around. The only thing that doesn't seem to sync is passwords/ logins.

I have uninstalled the app on my phone I have logged out and back in I have cleared connected devices on my account and relogged in

None of the above have worked in getting my device to sync.

When I do a fresh install I only get back the logins that I've manually entered onto my phone. It seems to have it's own list separate form the desktop and neither device is sharing login sync.

Any help would be appreciated, I have 300+ logins on my desktop version and have only manually moved over a small handful to my phone because manually doing so is a pain and they won't sync if I update one on the phone or computer to the other device.

I'm on iOS 109 and desktop version is 109.0 (64-bit). I have been trying for weeks on and off to resolve this issue.

Asked by Roadkillcafe 1 year ago

Answered by Roadkillcafe 1 year ago

  • Archived

Synch iphone from iMac

The instructions on the screen (see attachment) bear no relationship to what appears in Firefox on my iphone - Sign in to Synchronise is not in the menu So I can't find "… (read more)

The instructions on the screen (see attachment) bear no relationship to what appears in Firefox on my iphone - Sign in to Synchronise is not in the menu So I can't find "ready to scan".

If I scan with the scanner in the Firefox top corner I get told I must pair from within the App - where I thought I was.

I tried Manual Sync as per https://support.mozilla.org/en-US/kb/sync-logins-firefox-ios but again screen didn't look like that (see what I was supposed to see attached) - account name not at top - I was signed in - and no sync circle.

Baffled and frustrated.

Used to work beautifully.

Anne

Asked by Chookcit 1 year ago

Last reply by Damon 1 year ago

Logins not syncing from PC Firefox browser to iOS

I can't get saved logins on my web browser to appear in the iOS Firefox app. I have sync enabled at both ends, and have tried signing out and signing back in, removing … (read more)

I can't get saved logins on my web browser to appear in the iOS Firefox app.

I have sync enabled at both ends, and have tried signing out and signing back in, removing and then re-adding the iOS device, and disabling and re-enabling sync, but nothing has worked.

I see this same problem has been logged many times here before but all those threads appear to have been archived without a solution being offered.

Asked by aabthomson 5 months ago

Last reply by aabthomson 5 months ago

Sync and save

There is no sign in button next to sync and save on my Ipad in the menu or under settings, I have spent over an hour on trying to sync my bookmarks with no response from … (read more)

There is no sign in button next to sync and save on my Ipad in the menu or under settings, I have spent over an hour on trying to sync my bookmarks with no response from mozilla. Support is very lacking.

Asked by fritch_2000 5 months ago

Last reply by Paul 4 months ago

  • Archived

Usernames and Passwords on New iPhone

New iPhone 14 pro - Moved everything over from the old phone - Signed into Firefox and synced - All bookmarks are present - The option to use saved login information from… (read more)

New iPhone 14 pro - Moved everything over from the old phone - Signed into Firefox and synced - All bookmarks are present - The option to use saved login information from FF is present - The websites where I have saved logins are all present and listed in the same order as my desktop (desktop version works fine btw)

The problem is that the usernames and passwords are not present for any of the websites. They are just blank when I try to use it directly from a login screen. (pic#1) I can select the website from the list and FF recognizes and recommends the correct website’s “info”, but when I tap it it just autofills blanks.

If I access passwords from the menu options while I am not trying to login to a specific website, I can see the same correct list of websites with saved info, but it says “no username” for all of them and the passwords are blank. (pic#2&3)

Asked by Bagwell 1 year ago

Last reply by Bagwell 1 year ago

iOS share menu “send to device” shows “you don’t have any other devices connected to this account available to sync”

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to. If I use the share menu to open… (read more)

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to.

If I use the share menu to open in Firefox, then use the “send link to device” option there, the expected available devices do show up, and the send action does work (causes tabs to open on those other devices) when I choose them.

This is a recent regression. I want to be able to keep using Firefox on my desktop browser’s despite using a different browser on iOS, and a more cumbersome tab ingestion makes me less likely to continue doing that.

Asked by Greg 4 months ago

Last reply by Tomatoshadow2 4 months ago

  • Archived

Pocket recommendation is not showing even when it’s enabled

Hi. I love firefox and have been using the app for the last 5 years.. I generally use the same firefox account on all my devices (laptop, android and iOS) and love the po… (read more)

Hi. I love firefox and have been using the app for the last 5 years.. I generally use the same firefox account on all my devices (laptop, android and iOS) and love the pocket recommendations on the homepage. I tried enabling it on my iOS device (iPhone 13 pro) but it’s not showing even when it’s turned on!! I reinstalled the app several times and enabled it to see if that fixes the issue but it’s still not resolved. Kindly help me with this because one of the main reasons why I’m using firefox is because of the pocket recommendations!!

Cheers!

Asked by Kavi Vijay 1 year ago

Last reply by Paul 1 year ago

  • Archived

firefox likewise on iphone

I will call this syncing actually it is not. I have lockwise on my iphone. I AM SIGNED INTO my mozilla firefox account on my laptop. I discovered my lockwise passwords w… (read more)

I will call this syncing actually it is not. I have lockwise on my iphone. I AM SIGNED INTO my mozilla firefox account on my laptop. I discovered my lockwise passwords were no longer on my ios device. Trying to sign into my firefox lockwise account and it tells me password invalid, laptop signed in? What i need is to get my firefox passwords back to my lockwise firefox account to import them to another password manager. can you help please.

Asked by rbentrup 1 year ago

Last reply by Paul 12 months ago