Firefox for iOS Support Forum

All of a sudden my Firefox icon has vanished from my iPhone. I'm positive that I didn't delete it, it just vanished. When I click on a link, it follows the link using Firefox. But if I initiate a search, I am only able to use Safari to do it. How do I get my icon back so that I can always be using Firefoc?

Get following error at least half the time when trying to access link from emails: QUOTE "Server not found: Hmm. We’re having trouble finding that site. We cServer not found: Hmm. We’re having trouble finding that site. Wan’t connect to the server at trk.klclick.com. If that address is correct, here are three other things you can try: Try again later. Check your network connection. If you are connected but behind a firewall, check that Firefox has permission to access the Web. link get a message that site cannot be found."

Hi, this has happened twice recently where I have had a number of tabs open on firefox on my phone and suddenly they all vanish. They do not show up in recently closed. If they were marked inactive I have no way to access them. I have no idea what happened but it’s really frustrating as between the two times this has happened I have lost probably 150+ tabs.

Video of the issue

If i open a link to redirect to an app, let’s say wikipedia, it will redirect fine. When i switch back to Firefox, the mobile version of the link i clicked on will be loaded instead of just displaying search engine search results where i clicked the wikipedia link. (Admin note: edited to fix formatting issue)

Another thing that happens is if i click on the link, still being wikipedia, get redirected to the app, then close out firefox, the next time i open firefox, it will redirect me back to the wikipedia app.

This issue I have been having is not just related to Wikipedia, this is for any other link that may open a related app I have installed on my phone.

iOS 17.5 iPhone 14 Pro

Hey, not sure if there was an update but night mode/reader is no longer an option available in the bottom right menu. The inverter is my favorite feature; I hope it’s not going away permanently.

I had been using Firefox on my iPhone for forever. All of a sudden the icon just disappeared, so I can no longer use it as my browser. When I check my apps in Settings, it's there, and checked as my browser, but there's no longer an icon to click on. I went to the app store thinking it had somehow become deleted, and instead of being able to get the app, it just says Open, meaning that it should be on my phone. How do I get the icon back? The way it is now, I can't even delete and re-install it.

I’ll use the example of movie times. In the IMDB app you can pick movie times, that link sends you to my web browser (Firefox) which opens to the homepage, but that’s it. It doesn’t do anything else, it doesn’t even attempt to open a page. It’s been happening for a while. What am I doing wrong g?

I recently started using a iPhone 14. I can’t seem to get your browser to autofill credit card info on websites. I have searched and it says to turn it on under settings, privacy, autofill. There is no autofill option under privacy.

Hi,

For some reason I don’t have the option to add payment cards on my browser using the latest version on iOS.

Can someone explain or help me achieve this as it’s pretty annoying having to dig my card out or switch to safari.

Did you guys really get rid of night mode on iOS app?? And the tap and hold a link to see a small preview page? Those are the two biggest reasons I use Firefox iOS over other browsers- why did these two features go away??

I get constant crashes on Firefox for iOS. When I posted this in a review in the app store, you asked me to post it here. This happens both on iPhone 13 Pro as well as on an iPad Pro 11" 2018.

There is no rule on when it happens. Sometimes it happens when switching tabs, sometimes when adding tabs by opening links in the background, sometimes when just reading. Firefox slows down, becomes very unresponsive and just closes. When I open it again, I get an "woops something went wrong" popup and the tabs open again. It usually goes better after reopening, so it's not related to the websites I was visiting. For your info, this is when visiting news sites (The Guardian, VRT NWS) or forums (modulargrid.net, modwiggler, gearspace) or anything else. It's becoming very unusable and hasn't gone away despite following the updates.

Firefox used to be my go to browser in all my devices. But since the latest updates, it has been buggy and slow to the point of not being an option anymore. I have seen that there are many reviews in the AppStore pointing to this, but seems that they go unnoticed. And the fact that you have to actually go through a series of hops to get support is unbearable. There are many examples of how the application’s performance has been degraded: - when switching to another app (i.e. notepad) and then coming back, it freezes for some 20 seconds before it crashes altogether - when opening a new tab, if you want to access the menu (some call it the “burger” menu on the upper right corner), the app takes almost a full minute before displaying it. - sometimes even opening a new tab, it takes forever to respond to the keyboard entry.

Hopefully in some future versions all these issues get fixed but for now, it has been a total buggy experience.

I recently saw FF was available for ios. I tried to download it, but my iphone is only on ios 12.5.5, with no further updates to higher numbers, and FF now only seems to support 13+ But I see numerous older references to support for 12. Where do I find it?

Hi, I have moved to a new iPhone. I have got the Firefox app transferred over and have tried to synchronise having clicked the synchronise button. However, despite doing this several times only a handful of sign ins have come across. I have enabled facial recognition. I have on some occasions had a Firefox message screen come up: ‘To use the autofill feature for Firefox you must have a device passcode enabled’. I have tried googling this and am no better informed.