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App crashes after trying to add a search service

On a previous version (don’t remember which one) I was able to add the URL search query of MetaGer as a custom search service. After having installed the last version (10… (read more)

On a previous version (don’t remember which one) I was able to add the URL search query of MetaGer as a custom search service. After having installed the last version (103.0), I tried to add the URL of Startpage but when I tap on button the app crashes completely and closes

Asked by Isaac Revelo B 1 year ago

Answered by Isaac Revelo B 1 year ago

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Firefox crashes continuously on iOS 15.6

Hi, My apps are automatically updating so I cannot tell what triggered these crashes. But Firefox now crashes continuously, as soon as I start the app. I am running an … (read more)

Hi,

My apps are automatically updating so I cannot tell what triggered these crashes. But Firefox now crashes continuously, as soon as I start the app.

I am running an up to date iOS 15.6 on iPhone XS.

It is impossible to use Firefox on my iPhone, not even for one second.

I hope you can fix this.

Asked by philippe49 1 year ago

Answered by Paul 1 year ago

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Whenever I try to add Startpage Search manually in iOS Firefox, it crashes

Whenever I try to add this link to my list of search engines in iOS Firefox, it crashes. This is the link https://www.startpage.com/sp/search?query=%s Any Suggestions? … (read more)

Whenever I try to add this link to my list of search engines in iOS Firefox, it crashes. This is the link https://www.startpage.com/sp/search?query=%s

Any Suggestions?

Asked by ncro 1 year ago

Last reply by Paul 1 year ago

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I didn’t get any of my recovery codes, what can I do now?

I lost the list of recovery codes before I could write any down. I clicked on the first key, can’t recall now what it was or what I was even thinking…I should’ve snapped … (read more)

I lost the list of recovery codes before I could write any down. I clicked on the first key, can’t recall now what it was or what I was even thinking…I should’ve snapped a pic! They’re all gone. What can I do? Thanks for your efforts.

Asked by Maire 1 year ago

Last reply by Paul 1 year ago

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New iPad install

Hi I am trying to install Firefox on a new iPad. I keep being sent in circles telling me to download it before trying to get extensions. But it shows on the homepage of … (read more)

Hi

I am trying to install Firefox on a new iPad. I keep being sent in circles telling me to download it before trying to get extensions. But it shows on the homepage of my unit and appears installed. What am I doing wrong? I have gone to the App Store several times to “open” it.

Thanks

Asked by fatkey.home 1 year ago

Last reply by Paul 1 year ago

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Are any themes besides light/dark available on FF for IOS?

I used to have my favorite add on theme ("Two Little Birds") on my desktop AND my phone. Now it appears as though the only themes for IOS are "light/dark." Is this corre… (read more)

I used to have my favorite add on theme ("Two Little Birds") on my desktop AND my phone. Now it appears as though the only themes for IOS are "light/dark." Is this correct? If so, WHY WHY WHY

Asked by Nora Rousso 1 year ago

Last reply by Paul 1 year ago

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how do i use mask in general and specifically on cell phone

i want to be able to use mask on sites on my cell phone but i can't figure out how. and doesn't firefox have an actual online chat rather than only a community based reso… (read more)

i want to be able to use mask on sites on my cell phone but i can't figure out how. and doesn't firefox have an actual online chat rather than only a community based resose syste,

Asked by calistus 1 year ago

Last reply by Paul 1 year ago

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Recover inactive tabs

Hello all, As the subject suggests, I’m trying to figure out how I can recover about 180 tabs I lost while the inactive tabs setting was enabled. I don’t remember Firefo… (read more)

Hello all,

As the subject suggests, I’m trying to figure out how I can recover about 180 tabs I lost while the inactive tabs setting was enabled. I don’t remember Firefox crashing - I just noticed a few days ago that all my inactive tabs were gone and have since been trying to find a way to recover them, with no success.

Which is why I’m here. Is there a way to access Firefox’s iOS files? From my research, I’m thinking it’s possible info on tabs might still be stored somewhere in those files.

Thanks in advance!

Asked by armen.matoosian 1 year ago

Last reply by louish3 1 year ago

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Sync Bookmarks FROM iPhone, then sync onto laptop

After a recent Firefox update, my Bookmarks on my laptop browser disappeared. I have all my Bookmarks on my iPhone. How do I Sync FROM my iPhone so I can put my Bookmarks… (read more)

After a recent Firefox update, my Bookmarks on my laptop browser disappeared. I have all my Bookmarks on my iPhone. How do I Sync FROM my iPhone so I can put my Bookmarks back on my laptop browser? I don't want to Sync onto my iPhone because that would erase all my Bookmarks.

Are my Bookmarks saved anywhere that I can access them?

Is there a way to reach Firefox support directly?

Asked by KT 1 year ago

Last reply by Paul 1 year ago

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Firefox on iOS sync is not working

Neither using the QR code option or the email option work. Both result in a white screen. By using the iPhone's camera to scan the QR code (instead of using Firefox) I c… (read more)

Neither using the QR code option or the email option work. Both result in a white screen.

By using the iPhone's camera to scan the QR code (instead of using Firefox) I can see that the QR code is point to https://mzl.la/MYCODE. This URL in turn is redirecting to https://app.adjust.com/somecode?campaign=firefox-desktop&adgroup=firefoxview&creative=CODE-123. Opening this URL in Safari gives me a white page with a "Download App" button to download Firefox (which I already have installed).

My Firefox account has the setting "Allow ⁨Firefox Accounts⁩ to send technical and interaction data to ⁨Mozilla⁩." set to off. So probably none of this tracking should occur.

In any case, I went to Firefox settings and turned on "Allow Cross-Website Tracking". I also went to Safari settings and turned off "Prevent Cross-Site Tracking", "Privacy Preserving Ad Measurement" and turned "Content Blockers".

Then I tried syncing again. The result was the same white page as before.

Asked by guilherme.rdems 1 year ago

Last reply by guilherme.rdems 1 year ago

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Error 410 Gone

When accessing some articles in BBC News I get the message 'Error 410 Gone'. It sometimes ocurrs when trying to open BBC News itself. It haapens in all browsers and is i… (read more)

When accessing some articles in BBC News I get the message 'Error 410 Gone'. It sometimes ocurrs when trying to open BBC News itself.

It haapens in all browsers and is intermittent.

I contacted the BBC and they just said sorry and offered no explanation. My DNS settings are 8.8.8.8. & 8.8.4.4

Asked by KP 1 year ago

Last reply by KP 1 year ago

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user names and passwords

Why doesn't Firefox on iPad fill in user names and passwords for me? The instructions to accomplish this don't work because the methods referred to aren't there. … (read more)

Why doesn't Firefox on iPad fill in user names and passwords for me?

The instructions to accomplish this don't work because the methods referred to aren't there.

Asked by Carol Richardson 1 year ago

Last reply by Jake 1 year ago