Technical

Help! I’m trying to access my saved articles in airplane mode while traveling. This used to be no problem but new app last year won’t let me. Tell me the secret of how to… (read more)

Help! I’m trying to access my saved articles in airplane mode while traveling. This used to be no problem but new app last year won’t let me. Tell me the secret of how to do it! Thanks.

Asked by janegilbert01 3 months ago

Last reply by Kiki 3 months ago

Can't log into Twitter with Firefox 123.0.1

Twitter (X) keeps saying, "Error Oops, something went wrong. Please try again later." on Firefox 123.0.1, but can log in on my iPhone/Safari just fine... any ideas? … (read more)

Twitter (X) keeps saying, "Error Oops, something went wrong. Please try again later." on Firefox 123.0.1, but can log in on my iPhone/Safari just fine... any ideas?

Asked by bozz2 2 months ago

Last reply by Kiki 2 months ago

Autofill

I recently started using a iPhone 14. I can’t seem to get your browser to autofill credit card info on websites. I have searched and it says to turn it on under settings,… (read more)

I recently started using a iPhone 14. I can’t seem to get your browser to autofill credit card info on websites. I have searched and it says to turn it on under settings, privacy, autofill. There is no autofill option under privacy.

Asked by mcyclonegt 3 months ago

Last reply by Kiki 2 months ago

Send Tab no longer working IOS to other devices

I am having an issue sending a tab to another device from the Actions menu on IOS. I used to be able to click the Firefox icon and it would give me the options to: Open,… (read more)

I am having an issue sending a tab to another device from the Actions menu on IOS. I used to be able to click the Firefox icon and it would give me the options to: Open, Load, Bookmark, add to reading and send to Device. When I select "Send to Device" it says "You don't have any other devices connected to this account available to sync.

It is worth noting that if i am in firefox i CAN send tabs and all the available devices show up. This issue is ONLY from the action button which I use quite a bit to send stuff to my desktop to read later.

Asked by alexcrushspam 5 months ago

Last reply by Furyfox Loliusr 4 months ago

i can't find hardware acceleration on my settings

i have an ipad, and i've been searching up and down in the settings for a "general" or even "performance" tab like i've read articles and such tell me to do but i can't f… (read more)

i have an ipad, and i've been searching up and down in the settings for a "general" or even "performance" tab like i've read articles and such tell me to do but i can't find them, how do i turn off hardware acceleration? please and thank you!!

Asked by Maxine Haymaker 4 months ago

Last reply by Paul 4 months ago

sharing browser tabs from macbook browser to iphone browser

i have searched for hours on how to share a webpage (in firefox broswer) i am viewing on my iphone 15 to my macbook firefox browser when it is open. i have had no succ… (read more)

i have searched for hours on how to share a webpage (in firefox broswer) i am viewing on my iphone 15 to my macbook firefox browser when it is open.

i have had no success

Asked by Jimmy MacDonald 3 months ago

Last reply by Kiki 3 months ago

Mozilla VPN

Install an update is the closest I can come to what I need. I have more than five devices in my home that I would like to use with Mozilla VPN. I really don’t want to cre… (read more)

Install an update is the closest I can come to what I need. I have more than five devices in my home that I would like to use with Mozilla VPN. I really don’t want to create another Mozilla account in order to add more devices. I don’t mind spending more money. What do I do? Is there a commercial account option?

Asked by fire2 4 months ago

Last reply by Paul 4 months ago

colors on iphone 15

my colors do not display correctly on all websites on my iphone please help i want to keep using browser i already tried taking off enhanced privacy and cleared my cache … (read more)

my colors do not display correctly on all websites on my iphone please help i want to keep using browser i already tried taking off enhanced privacy and cleared my cache but some sites are still missing colors

Asked by lancebentley69 2 months ago

Last reply by Paul 2 months ago

Sync and save

There is no sign in button next to sync and save on my Ipad in the menu or under settings, I have spent over an hour on trying to sync my bookmarks with no response from … (read more)

There is no sign in button next to sync and save on my Ipad in the menu or under settings, I have spent over an hour on trying to sync my bookmarks with no response from mozilla. Support is very lacking.

Asked by fritch_2000 5 months ago

Last reply by Paul 5 months ago

When selecting multiple emails to delete the email directly below them deletes, too.

When I select more than one email to delete using the check boxes next to it, the email next in the list ( with no checkbox checked) gets deleted, too. But not every time… (read more)

When I select more than one email to delete using the check boxes next to it, the email next in the list ( with no checkbox checked) gets deleted, too. But not every time. Probably once or twice a day.

Asked by Randall Robinson 3 months ago

Last reply by Kiki 3 months ago

Opening links in outlook won’t open in Firefox

When I am opening a link in outlook to something on the web it will not open it in Firefox but if I change my browser to safari it will open it up . This used to work but… (read more)

When I am opening a link in outlook to something on the web it will not open it in Firefox but if I change my browser to safari it will open it up . This used to work but now it doesn’t. Why?

Asked by swimjim55 1 month ago

Last reply by Infinity__ 1 month ago

Opening links

Firefox for iOS no longer will open when I click from my mail or the QR scanner. This is a recent development. To be precise, Firefox opens, but nothing else happens! Any… (read more)

Firefox for iOS no longer will open when I click from my mail or the QR scanner. This is a recent development. To be precise, Firefox opens, but nothing else happens! Any suggestions? Thanks.

Asked by brasfort 1 month ago

Last reply by Infinity__ 1 month ago

Firefox for iOS keeps requiring login on Google.com for search

Hello, for weeks now, upon doing Google searches using Firefox for iOS, I have been prompted to log in to my Google account, even though I was already logged in before an… (read more)

Hello, for weeks now, upon doing Google searches using Firefox for iOS, I have been prompted to log in to my Google account, even though I was already logged in before and did not log out. It's not just to the extent that every time I start a new browser session and do a search, I have to log in -- I just navigate away from the app to another one and return, and I'm prompted to log in again even though I didn't quit the browser.

I've already searched for solutions to this problem and found the suggestions to clear browser cache, which I did, and to make sure cookies are enabled ... which I can't seem to do because I cannot find any such setting in the Firefox app settings itself, or in my phone's system settings under "Firefox".

I also realize this might be an issue with Google or my phone itself.

I'm using an iPhone 11 running iOS 17.2.1 and my Firefox app is up to date.

Any help would be appreciated, thanks

Asked by seastrains 3 months ago

Last reply by Kiki 3 months ago