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  • Archived

Account not recognize

I have confirmed my account when I subscribed to your VPN service on July 20 2023 and every time I try to log in it has a problem verifying my account, I have uninstalled… (read more)

I have confirmed my account when I subscribed to your VPN service on July 20 2023 and every time I try to log in it has a problem verifying my account, I have uninstalled and reinstalled VPN app ans still has problem confirming my purchase from July 20 and it is now Aug 7

Thank you

Asked by ficklerellen 9 months ago

Last reply by James 9 months ago

  • Archived

iOS cell phones when vpn on other apps won’t work

We just got new apple 14 phones. The vpn had to be reinstalled on the (3) phones, but now other apps won’t open with the vpn on. I have also had issues if I am not on Wi-… (read more)

We just got new apple 14 phones. The vpn had to be reinstalled on the (3) phones, but now other apps won’t open with the vpn on. I have also had issues if I am not on Wi-Fi using apps. Are there settings we can’t figure out that are the issue?

Asked by prichards956 10 months ago

Last reply by Paul 10 months ago

  • Archived

Mozilla VPN on My Iphone

How do I get the VPN on my Iphone 14 to let me decide what emails to accept and what emails to block? I have installed the VPN on to my phone from the App Store and paid … (read more)

How do I get the VPN on my Iphone 14 to let me decide what emails to accept and what emails to block? I have installed the VPN on to my phone from the App Store and paid for it. There is probably something I'm missing. I have it installed on my MAC desktop, and it seems to be working fine, however, I cannot control the emails on it either. Please help me. Appreciate you!

Asked by mimorgan3 1 year ago

Last reply by Paul 1 year ago

  • Archived

Can't see or edit bookmarks in the bookmarks toolbar.

Hi there, since almost a week I got the problem, that I can't see the bookmarks in my bookmarks toolbar or edit them. The space, where they should appear is still there,… (read more)

Hi there,

since almost a week I got the problem, that I can't see the bookmarks in my bookmarks toolbar or edit them. The space, where they should appear is still there, just the icons are not. When I use the menu "Bookmarks" I still can see and use them.

I use a mac mini M1 of 2020, mac OS 13.2.1 (22D68) and the Firefox version 111.0.1 (64-bit).

Scoon

Asked by scoon78 1 year ago

Last reply by TyDraniu 1 year ago

Someone is using my name on your site

Somebody is using my name on your website with a different email address and it is not me. I need your help. My email address is Bobbiledvina85@icloud.com I don’t know wh… (read more)

Somebody is using my name on your website with a different email address and it is not me. I need your help. My email address is Bobbiledvina85@icloud.com I don’t know who this is

Asked by Bobbi 1 week ago

Billón- refund

Please refund m money for the yearly subscription amount which I never agreed to purchase . I sent 3-3 messages asking for a refund. When I pushed the submit button it … (read more)

Please refund m money for the yearly subscription amount which I never agreed to purchase . I sent 3-3 messages asking for a refund. When I pushed the submit button it won’t allowed me

Asked by Maritza Stenehjem 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago