Firefox for iOS Support Forum

Ever since my IPad updated to iOS 17 I have had issues with Firefox crashing. I currently have iOS17.2 which fixed some other issues but not this issue. When it crashes and I go back in it will ask if I want to restore tabs, if I say no, then I get a new clean tab. However, the next time it crashes (which it will) and it asks to restore tabs, it restores tabs from the first time it crashed, not the current tabs I was on. I have deleted and reinstalled Firefox but it still crashes. And when I say it crashes it does it extensively, every time I go on Firefox. I’m sorry I don’t know the version of Firefox I have nor the operating system.

[With ~Ff 123?8 and now 124 installed on iOS 17.3 platform updated a couple weeks ago from iOS 15.+ on my iPhone XR]

  For couple weeks , following any external link/reference, such as all 'unsubscribe' links from Apple Mail messages, Firefox opens but homepage rather than to the link/url argument (and url field shows blank, not display the extrrnal link's url address in url input box.
  Support history shows an identical problem in Ff ~117 reported (Aug '23, I think)   (if the condition of Firefox not currently running is same, which I haven't yet been able to determine) and apparently resolved then ( 2 replies, but thread is not visible because FF Support has it recorded as "Archived").

Hi @all, Such quite a while, Firefox almost constantly crashing when closing a or better the last open tab. Tried a support hint and deleted cache and everything and after that it worked for a few days and then it coming up again. When it happens, and I restart FF and try a logged in page directly, I.e. Facebook, FF doesn’t recognize my signin. Closing the tab, waiting a moment, restart the page again and everything is fine. Really don’t know when this behavior begun, but it is really annoying. I face this problem on 2 different iPad Pro. The newer one from last year with an M2 processor and an older one with an Axx don’t know which one exactly. What’s the matter with that? Kind regards Frank

Hello, everyone!

I'm encountering a perplexing problem with downloading .mobileconfig WiFi profile files through a direct link in my ReactJS web application. This functionality works flawlessly on Google Chrome, Safari, and Edge across iPhone and iPad devices. However, when attempting the same on Firefox for iOS, the downloaded file becomes corrupted and unrecognizable as a .mobileconfig file.

The download mechanism is implemented using a simple anchor tag that points directly to the file on the server. Interestingly, only in Firefox on iOS, the content of the .mobileconfig file gets altered during the download process, leading to corruption.

I'm keen to understand why this issue is occurring specifically with Firefox on iOS and how to resolve it. Has anyone else faced a similar challenge or have any insights on how to ensure the file downloads correctly on all browsers, including Firefox on iOS? Any advice or suggestions would be greatly appreciated!

Thank you in advance for your help!

Hello everyone,

I'm encountering a persistent problem with my website when accessed via Firefox for iOS. The issue seems to be causing frequent crashes or instability when users attempt to navigate certain pages or perform specific actions.

Here are the details of the problem:

Browser: Firefox for iOS Devices tested: iPhone X, iPhone 11, iPad Air 4th Gen Issue: The website crashes intermittently when users perform actions like [specific actions causing crashes, e.g., filling out forms, clicking certain buttons, loading specific pages]. Frequency: The crashes occur frequently enough to hinder the user experience, impacting our site's usability. I have checked the website on other browsers and devices, and it seems to function correctly without any crashes. This leads me to believe that there might be an issue specific to Firefox for iOS.

I've ensured that the website's code is compliant with web standards and optimized for various browsers. However, I'm unsure why this problem persists solely on Firefox for iOS.

I'm reaching out to the community to seek advice, suggestions, or any similar experiences you might have encountered. I'm open to debugging suggestions, potential workarounds, or any insights that could help resolve this issue and provide a smoother experience for Firefox for iOS users.

Thank you in advance for your time and assistance. Your input would be greatly appreciated.

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to.

If I use the share menu to open in Firefox, then use the “send link to device” option there, the expected available devices do show up, and the send action does work (causes tabs to open on those other devices) when I choose them.

This is a recent regression. I want to be able to keep using Firefox on my desktop browser’s despite using a different browser on iOS, and a more cumbersome tab ingestion makes me less likely to continue doing that.

my colors do not display correctly on all websites on my iphone please help i want to keep using browser i already tried taking off enhanced privacy and cleared my cache but some sites are still missing colors

Sometimes randomly, but happens often when using EBay, clicking on link opens to a new blank tab. The tab lists about:blank. Sometimes the link will work after a couple tries, but sometimes can take more than 5 times to get the link to open. On some sites it can happen randomly, but it’s pretty repeatable while using eBay. I have deleted the app from iPad, did a hard reset, and reinstalled the app, but there is no difference in behavior. Behavior started with the most recent Firefox iOS update. Firefox iOS, Firefox 124.0 (39709), iPad iOS running all latest versions and updates as of 03/24.

Hello, for weeks now, upon doing Google searches using Firefox for iOS, I have been prompted to log in to my Google account, even though I was already logged in before and did not log out. It's not just to the extent that every time I start a new browser session and do a search, I have to log in -- I just navigate away from the app to another one and return, and I'm prompted to log in again even though I didn't quit the browser.

I've already searched for solutions to this problem and found the suggestions to clear browser cache, which I did, and to make sure cookies are enabled ... which I can't seem to do because I cannot find any such setting in the Firefox app settings itself, or in my phone's system settings under "Firefox".

I also realize this might be an issue with Google or my phone itself.

I'm using an iPhone 11 running iOS 17.2.1 and my Firefox app is up to date.

Any help would be appreciated, thanks

Hi,

Recently, when I type in the URL bar, there is only 1 suggestion from my bookmarks. Before, there were several bookmarks that show.

I want the previous behavior back so that I only need to type a few characters and then choose one of the suggested bookmarks in the list of results. Now, I need to keep typing a lot more characters/words before the 1 bookmark I want shows up. Sometimes I can’t recall enough of the full URL so the bookmark I want never shows up.

This is a big downgrade in the user experience. Is there a setting to go back to the previous behavior?

Regards.

Since a while, when I click on a link in a Google search result, the link opens in a blank tab (about:blank). Opening the link via the context menu "open in new tab" works without any probem. This happens on a iPad with iPadOS 16.7.6 with Firefox 124.0 (39709). FF is set as standard browser. Does not happen in Safari or Chrome.

i have an ipad, and i've been searching up and down in the settings for a "general" or even "performance" tab like i've read articles and such tell me to do but i can't find them, how do i turn off hardware acceleration? please and thank you!!

Any else seeing this lately?

1. **Navigation Issues**: Firefox fails to correctly navigate forwards or backwards through browser history. It often does not load the intended previous page, skips pages, or refuses to load a page entirely, requiring the user to close all tabs and manually re-enter the URL.

2. **Loading Issues with External Links**: When opening links from external applications (e.g., email clients), Firefox frequently fails to load the expected webpage. Sometimes, it does not load any page, or it loads to a blank or the home page despite the URL being visible and highlighted in the address bar.

Hi It is impossible to use Firefox on ios 17.2 because it continuously crash. Realle, the issue arise months ago Can you solve the issue or can you send me instructions in order to solve the issue? Regards Mario