Firefox for iOS Support Forum

Hi, all of my passwords and usernames have been deleted. When I go to the passwords section of my account all that is listed is the web addresses. The usernames and passwords are blank! HELP!

I always have trouble playing videos unless I restart Firefox. Today (3/22) I received notice that Firefox had been updated. Now I can't play videos even when I restart Firefox.

When I opened my Firefox browser my browsing history suddenly vanished. I noticed this when I saw that my recent activity was empty in my new tab I just opened. My bookmarks and tabs is still here. This glitch has happened twice now! Why does this glitch keep happening and Is there anyway I can get my browsing history back?

Mozilla has been having issues loading USPS.gov site, tracking packages and informed delivery pages since last week. Switch to Safari and no issue.

Firefox has been my default browser, but when I click on a link in an email newsletter, for example, often I get to the Firefox homepage instead of the link. I have to click a second time to get the linked page itself. When I search with Firefox and click on a link, I may get there, but if I try to go back to the search page, the page crashes and I'm taken to the Firefox home page. I fear I will lose my saved passwords if I uninstall and reinstall--is there any alternative?

Hello, Earlier today I had logged into a site for an appointment. I was on the appointment for over an hour. I click out of the site tab, and then about 10 minutes later, I realize I need to send a message.

I log back in and start a message that would include various links from other sites per the discussion just had. It is somewhat of a tedious process jumping back and forth from the message to then find the link to cut-n-paste into what you're typing.

So, I'm there about an hour. I'm almost kind of done, and on one of my hopping from one link to then put in the message, I accidentally - I guess- push the Firefox refresh that clicks out of my message and the Firefox page pops up as if I'm starting a new screen.

I then proceed to go back the website I was on, only to find the message was not saved in the "Drafts" folder though it saves as you type as its function. Annoyed, I figure I'll just go to site history to just get to what was hopefully saved since I was there an hour already.

That is when I noticed that the website i had just been on for over an hour WASN'T in my History search for the listings under the "Today"; I was on just moments before.

I was wondering if maybe my accidental 'refresh' push mistake somehow wiped out that 2nd session of the message writing time? So, i decide to scroll below all these links that I had gone to FOR the message IN this particular site, and try to see maybe I missed this website because I had a lot of links i was double checking.

And that's when I find that NONE of the 2 times I was on this particular is listed AT ALL. Not even the one from my appointment, with the first login. I somehow only see the troubleshooting new attempts of me getting into the site after the fact, and all the other links.

How is it possible that just ONE site is wiped from the History search? Literally every other link I had been to that day before, in between, and after those 2 loggins are in the History, but not the one site I need? I need to know what I did wrong--and if a person can wipe out just a selected item from their Firefox History, that's convenient for criminals.

So, I'm reaching out because I don't see this situation happening in other community Q & A. And although what I was working on for an hour is just gone, and it is what it is, I feel like it is super bazaar how one site alone is missing from your History Search, when that is the whole point of the history search function, and want to avoid this happening to me again, and is this a glitch that is forensically needing to be addressed on a larger front.

i’m not sure how to explain this. on only one site (arstechnica.com) the page displays odd coloring and freezes if sorted by votes, and as of today, if selecting the next page. it’s truly bizarre. other browsers don’t do this, only ff. i prefer ff though and would appreciate your help, thank you.

Hi,

I keep getting the red padlock but when I tap on it it says my connection is secure and when I tap on that it shows that I’m connected to HTTPS. What’s causing this? Is my connection exposed? When i shutdown and reopen the app the red padlock goes away but I'm confused as it says 'connection is secure' either way.

Thanks, See photo

Every time I try to add a search engine (the one I’m trying now is “wiki.pokemoncentral.it”) Firefox on my 6th generation iPad with iPadOS 15.6 (latest version) crashes, and it does that even with my iPhone Xr. I don’t know what to do, I think it’s a bug or something like that. Please Mozilla, if there isn’t any solution I can do, fix it.

Hello, since the latest update, the entire app is really slow. Especially when typing in search terms into the universal browser window. I've also noticed freezing of the app which requires closing out the app and opening again to fix. I have lots of tabs I do not want to lose so deleting the app completely is not an option. Please advise. I believe this has been reported multiple times in the app store with users experiencing the same or similar issues. Thank you

In Switzerland we have a payment App called Twint which is widely used for transferring money and payments. In most case you scan a QR code or put in a name and their mobile phone. However, when it comes to parking it accepts the QR code and then informs the user that Firefox can not deal with the financial transfer. In a telephone call with the Twint organisation this morning it was suggested that I change to Google Chrome!

What is the situation? Is somebody trying to work on a solution or did I really have to change to "Chrome" Andrew R. Nicoll ....

Hey, Since I've updated my ipad to the newest os (15.7) my Firefox got really slow and buggy. Often it simply crashes once it's loading a page. I am not be able to use my enpass password manager anymore too... It simply won't show the keyboard once I want to log into anything. A look in the reviews section of the app store shows me I am not alone.

What's going on? I am using Firefox on so many devices but not on my ipad it's just not usable anymore.

Thanks in advance for help .

After a Firefox update the app stopped working. It crashes all the time when being open.

Firefox asks if I want to restore tabs, but no matter the answer it always crashes. I did reinstall the app on the phone - did not help.

Here is the video of two consecutive crashes: https://youtube.com/shorts/lHyN8Lq1GBY