Firefox for iOS Support Forum

all of my tabs (normal and private) keep closing. they aren't in inactive tabs or synced tabs. i've made sure the app is up to date, i deleted and reinstalled, cleared my cached and nothing has solved this issue.

I have had hundreds of tabs open both on the normal and private side but now when i scroll back to try to access them, they appear blank. For some of them, the title shows, but for others, they are completely blank. I have tried to refresh them but it does not solve the problem, i still cannot see them. I also, cannot hit back / forward to navigate the the previous page for a particular empty tab. This is extremely frustrating because I have things that I need to go back to but now when I do, it is empty. Can you please help to resolve this issue as I really do not want to loose this information that I had on these tabs. I am providing some screenshots to display the issue.

Thank you

Hello,

I was told to come to this site to report issues with Firefox iOS. I searched this site to see if someone is having a similar issue but didn't find anything.

The issue is simple: I use Firefox on iOS to search Google. I don't want to use the separate Google search app. I like having everything inside Firefox itself. When I initially search for something, the Google search result page loads fine. However, after I use other apps on my phone for while, if I come back to Firefox, then those pages are blank and don't load. I can still see what I searched for in the title of the tab, but the content of the tab is blank and doesn't load even if I press the refresh button. Somehow, this issue MOSTLY happens with the Google search result page, not really with any other website (also I think I've seen this happen with other websites once or twice), which is pretty odd.

I'll try and reproduce it and attach screenshots later.

Since a while, when I click on a link in a Google search result, the link opens in a blank tab (about:blank). Opening the link via the context menu "open in new tab" works without any probem. This happens on a iPad with iPadOS 16.7.6 with Firefox 124.0 (39709). FF is set as standard browser. Does not happen in Safari or Chrome.

Hello! I’m a bit concerned because firefox has been functioning perfectly fine up to last week, when it started not crashing, but losing the opened sessions. I had many tabs that I would go back to after closing firefox. And then suddenly, when I opened it, there were no tabs at all. This happened again yesterday. And today again. I cannot find the option “restore previous session” like on the computer, so I go to history and manually restore the lost tabs, and of course it isn’t possible to remember everything, so lots are being lost. Could you help me? Many thanks!

Since the most recent update, Firefox now does not close the private tabs on app closure as it should even though the button to say delete this is actually active.

Also, when listening to music through Soundcloud or Bandcamp or YouTube, even after the tab with the music is closed, the music continues to play. This has all started today and is highly frustrating. As is trying to find this feedback page! 45 minutes into trying to “get help” I finally found somewhere to write this problem out. (Though I doubt Mozilla are interested in fixing the issue, judging by the complete lack of customer support and their labyrinthine Help section which I have to say is NOT in any way helpful, just needlessly stressful).

Firefox for iPadOS tabs are periodically gone when I launch the app. History and recently closed are still there, so I can reopen them, but it’s a pain to have to keep doing it!

Dear Firefox Team,

Whenever I have multiple tabs open in the Firefox iOS app and then exit the app to use a different one, I’ve noticed that all my tabs close. Thankfully, I don’t lose the webpages I was browsing or my browsing history, but it’s quite frustrating to have to go to the tabs section of the app and reopen them manually every single time I switch between apps.

I believe that this behavior could be improved to enhance the overall user experience. It would be fantastic if the Firefox iOS app could retain the open tabs, similar to how other browsers on iOS handle this situation. This would save users valuable time and provide a smoother transition between apps, which is especially important in today’s fast-paced digital environment.

I wanted to bring this issue to your attention in the hopes that it could be considered for a future update to the Firefox iOS app. I believe that making this adjustment would make Firefox even more user-friendly and help retain users who value a seamless mobile browsing experience.

Any time I want to reorder the tabs in Firefox on my iPad, the moment I do ANYTHING the [redacted] tab goes RIGHT BACK from where I moved it. (yes the app is up to date, yes I’ve rebooted the [redacted] thing)

Video of this absolute [redacted] [redacted]: https://share.icloud.com/photos/0f9ZdSyIF7N_o5B9sL3hmz4pg

I am beyond livid, this is driving me up a [redacted] wall.

I would like to know every single option I could possibly turn on or off, or adjust, or do literally anything to, in order to ensure that my tabs stay the [removed] open. I just returned today to find my 70+ tabs, which I regularly use, completely gone. Normally, if Firefox crashes, it at least has the decency to ask me if I’d like to reopen my tabs, but apparently not this time, for whatever reason. Having to scour through my history to reopen all of my tabs one by one is a frustrating endeavor, and while this is slightly uncommon, it still happens consistently and frequently enough to be a major irritant.

I apologize for my somewhat aggressive tone, but I’m about this close to just using another browser if it keeps pulling this [removed]. So to reiterate, I’d like to know every single possible option I could adjust in some way or to some capacity to ensure that my tabs just stay open.

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being very old. I was trying to clear some of them up and I noticed that a good portion of them will not load. Even though I can see their titles in the tab, when I select them, only a blank white page loads up, not even with a URL bar, so I am unable to reload the site. When I try to tap on the tab for longer than a few seconds to bring up additional options, the whole app crashes.

What can be done about this?

I’m devastated. Please tell me how to recover all the tabs I lost.

I had disabled the sync feature weeks ago, but when I opened Firefox just now, it had 1) synced with my MacBook 2) lost every open tab on my iPhone

Please please someone respond to this. Why is there no solution offered in this forum? Clearly a number of people have had the same problem.

Thank you

I either have some malware or a bug on my iPhone that only affects my Mozilla account. I will open a tab then try to go back to that tab later and it looks like the pic below with just an “L” in the upper left corner of the tab and when I open it there is nothing there. I’ve cleared my browser hx and even restarted my iPhone several times to try and fix the problem but it’s still there. Any help with how to get rid of this?

I saw a few others posting about this on reddit, with no solution. I usually try to keep my open tab count low on my phone, because this happened one time maybe a year ago. My recently closed tabs only shows those from this current browsing session. From my pc, synced tabs only shows the few that are still left open. I don't have the Inactive Tabs option switched on. My pc's open tabs are unharmed (phew). I DID clear cache and cookies on my pc earlier today, but that shouldn't close tabs on another device!!

For the two nights any tabs i have open on mozilla are wiped out. Not the first time this happened, and last time i managed to somewhat fix it. I tend to keep a lot open, but today it was well under 20 and it still every tab vanished and i had to go digging to find the windows i was keeping to read, listen to music, and last few times i lost a lot of art references and recipes i never found again. Finding the ‘need to haves’ in history only works for tabs i kept outside of private browsing, and looking for the lost tabs is well over an hour for only 10-13 tabs to be found since i look up a lot of random things. Am beyond wits end as i spent three hours up late trying to fix it, only to spend another two trying to fix it when it happened again

put the + back for new tabs. I hate hate hate hate that I have to go all the way over to the 3 lines for a drop down menu for new tabs. it's such an easy fix to put the plus sign back. why do you make simple features SO DIFFICULT