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  • Archived

Sync Bookmarks FROM iPhone, then sync onto laptop

After a recent Firefox update, my Bookmarks on my laptop browser disappeared. I have all my Bookmarks on my iPhone. How do I Sync FROM my iPhone so I can put my Bookmarks… (read more)

After a recent Firefox update, my Bookmarks on my laptop browser disappeared. I have all my Bookmarks on my iPhone. How do I Sync FROM my iPhone so I can put my Bookmarks back on my laptop browser? I don't want to Sync onto my iPhone because that would erase all my Bookmarks.

Are my Bookmarks saved anywhere that I can access them?

Is there a way to reach Firefox support directly?

Asked by KT 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox on iOS sync is not working

Neither using the QR code option or the email option work. Both result in a white screen. By using the iPhone's camera to scan the QR code (instead of using Firefox) I c… (read more)

Neither using the QR code option or the email option work. Both result in a white screen.

By using the iPhone's camera to scan the QR code (instead of using Firefox) I can see that the QR code is point to https://mzl.la/MYCODE. This URL in turn is redirecting to https://app.adjust.com/somecode?campaign=firefox-desktop&adgroup=firefoxview&creative=CODE-123. Opening this URL in Safari gives me a white page with a "Download App" button to download Firefox (which I already have installed).

My Firefox account has the setting "Allow ⁨Firefox Accounts⁩ to send technical and interaction data to ⁨Mozilla⁩." set to off. So probably none of this tracking should occur.

In any case, I went to Firefox settings and turned on "Allow Cross-Website Tracking". I also went to Safari settings and turned off "Prevent Cross-Site Tracking", "Privacy Preserving Ad Measurement" and turned "Content Blockers".

Then I tried syncing again. The result was the same white page as before.

Asked by guilherme.rdems 1 year ago

Last reply by guilherme.rdems 1 year ago

  • Archived

Firefox IOS 104.1 crash when we synchronize with windows firefox browser 104.0.2

hello, when i activate the synchronization between firefox ios 104.1 (iphone 7) and the browser 104.0.2 (windows 10), the ios app crashes at each start with 3 seconds. … (read more)

hello, when i activate the synchronization between firefox ios 104.1 (iphone 7) and the browser 104.0.2 (windows 10), the ios app crashes at each start with 3 seconds.

Asked by thomasdelfosse 1 year ago

Last reply by thomasdelfosse 1 year ago

  • Archived

Mac logins will not sync to iOS

I've tried uninstalling Firefox on iOS and Firefox on Mac and reinstalling them in a different order. But regardless of what I do, the logins that are on my Mac do not sy… (read more)

I've tried uninstalling Firefox on iOS and Firefox on Mac and reinstalling them in a different order. But regardless of what I do, the logins that are on my Mac do not sync to my phone. I have about 850 logins on my Mac, and even after I do a manual sync, it still says "No logins found" on my phone. Items like bookmarks and open tabs sync fine.

Asked by larrybird99 1 year ago

Last reply by larrybird99 1 year ago

  • Archived

There's no suggested logins button or autofill option

Hello all, Am I missing something? I've been using firefox for more than a decade on my smart phones, but I just switched to an iPhone and I can't seem to find a way to … (read more)

Hello all, Am I missing something? I've been using firefox for more than a decade on my smart phones, but I just switched to an iPhone and I can't seem to find a way to get my logins and passwords to autofill within the browser. am I stuck doing it manually or am I going to have to switch to safari? any help is appreciated!

Asked by Recklessventure 1 year ago

Last reply by James K 1 year ago

  • Archived

Usernames and Passwords on New iPhone

New iPhone 14 pro - Moved everything over from the old phone - Signed into Firefox and synced - All bookmarks are present - The option to use saved login information from… (read more)

New iPhone 14 pro - Moved everything over from the old phone - Signed into Firefox and synced - All bookmarks are present - The option to use saved login information from FF is present - The websites where I have saved logins are all present and listed in the same order as my desktop (desktop version works fine btw)

The problem is that the usernames and passwords are not present for any of the websites. They are just blank when I try to use it directly from a login screen. (pic#1) I can select the website from the list and FF recognizes and recommends the correct website’s “info”, but when I tap it it just autofills blanks.

If I access passwords from the menu options while I am not trying to login to a specific website, I can see the same correct list of websites with saved info, but it says “no username” for all of them and the passwords are blank. (pic#2&3)

Asked by Bagwell 1 year ago

Last reply by Bagwell 1 year ago

  • Archived

Sync failed - links recoverable?

Dear Mozilla Team, during the recent weeks I was away from my main PC and primarily used my iphone to browse the web. Every now and then I sent a link to the PC using Sa… (read more)

Dear Mozilla Team,

during the recent weeks I was away from my main PC and primarily used my iphone to browse the web. Every now and then I sent a link to the PC using Safari's share and the integrated send to function of Firefox for iOS. This usually worked really well, even when my PC was powered off. When I got back home and started my PC, sync would take forever, but was then interupted and all further tries to sync (hoping to get those tabs eventually) failed.

My question is if there is a log file of all those links that are sent to different devices? I believe there has to be one given that Mozilla's servers are being used and tabs (usually) arrive on powered-off devices following a request to the server.

If there is, please tell me how to access it/send it to me. If there is not, please take this as a feature request (a sent links history being gathered locally as part of the wider Firefox profile maybe and as a viewable list of all shared tabs for all devices so that tabs can still be sent to single devices but also accessed from others, similar to how tabs can be accessed from all synced devices).

xxhen

Asked by xxhen 1 year ago

Last reply by Paul 1 year ago

  • Archived

Sync Firefox

Tried syncing Firefox Windows 11 (version 21H2) with Firefox mobile browser (Firefox 105.0) and get the following message: 500 Error Oh dear, something went wrong there.… (read more)

Tried syncing Firefox Windows 11 (version 21H2) with Firefox mobile browser (Firefox 105.0) and get the following message: 500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix. I have a iPhone 12 Pro. iOS Version: 16.0.2

Asked by hkrjr 1 year ago

Last reply by douglastsoi2.0 1 year ago

  • Solved
  • Archived

imported logins and passwords from Microsoft Edge to Firefox desktop doesn't sync with iOS version

I checked community and tried every single suggestion like; I did disconnect all devices and reconnected desktop version first and then synced with my iOS one, didn't wor… (read more)

I checked community and tried every single suggestion like; I did disconnect all devices and reconnected desktop version first and then synced with my iOS one, didn't work for me.

Asked by YUNEχ 1 year ago

Answered by YUNEχ 1 year ago

  • Solved
  • Archived

Imported logins (passwords) won't be synced

I tried and did all solutions on the website like* Clicking disconnect next to all devices Clicking Done Closing Firefox Re-adding just the machine with the passw… (read more)

I tried and did all solutions on the website like* Clicking disconnect next to all devices

  • Clicking Done
  • Closing Firefox
  • Re-adding just the machine with the passwords

But didn’t work for me.

Asked by YUNEχ 1 year ago

Answered by YUNEχ 1 year ago

  • Archived

Mobile bookmarks in Firefox iOS are missing...and I would like them back

My mobile bookmarks have gone missing. I think the reason is that I bought a new iPad and transferred everything over to the new one automatically using the Apple transf… (read more)

My mobile bookmarks have gone missing. I think the reason is that I bought a new iPad and transferred everything over to the new one automatically using the Apple transfer feature. My bookmarks made it over to the new iPad, but the mobile ones did not...and were then gone from my old iPad as well.

One clue: on the new iPad, the folder at the top is now called 'desktop bookmarks.' Anyway, all of the advice about mobile bookmarks on this site entails navigating to the profile on a desktop for a prior version...which is not possible on an iPad. Help getting the bookmarks back would be most welcome!

Asked by MAW 1 year ago

Last reply by MAW 1 year ago

  • Archived

Syncing does not work?

For some reason, desktop FF keeps asking for syncing with mobile when I'm pretty sure it is, as I can still use some feature, though some dont work like sending tabs. So … (read more)

For some reason, desktop FF keeps asking for syncing with mobile when I'm pretty sure it is, as I can still use some feature, though some dont work like sending tabs. So when I go to firefox on mobile, making a new tab and using the camera to scan the QR code. It doesn't work. When I tried it a few days ago, it told me something went wrong, and now it says that I'm using my iOS camera app instead of the FF app. Hopefully I explained it well.

Asked by rdsreloaded 1 year ago

Last reply by Paul 1 year ago