Firefox for iOS Support Forum

Every time I try to add a search engine (the one I’m trying now is “wiki.pokemoncentral.it”) Firefox on my 6th generation iPad with iPadOS 15.6 (latest version) crashes, and it does that even with my iPhone Xr. I don’t know what to do, I think it’s a bug or something like that. Please Mozilla, if there isn’t any solution I can do, fix it.

Whenever I try to add this link to my list of search engines in iOS Firefox, it crashes. This is the link https://www.startpage.com/sp/search?query=%s

Any Suggestions?

I’m unable to add any additional search engines. App crashes every time. I’ve also uninstalled the app and reinstalled to see if that changed anything…. It did not. Any help would be appreciated

For a while I kept getting that Firefox crashed after I opened the browser. I deleted it and uploaded the latest version added Adblock plus but I can’t see Adblock plus in my extensions for Firefox iOS.

Here is the brave search url, https://search.brave.com/search?q=%s. When i save it Firefox seems to crash and opens the home page on my ipad. I would like to use brave but not sure how to add it.

Also, can we use duckduckgo mail in FF?

hello, when i activate the synchronization between firefox ios 104.1 (iphone 7) and the browser 104.0.2 (windows 10), the ios app crashes at each start with 3 seconds.

On a previous version (don’t remember which one) I was able to add the URL search query of MetaGer as a custom search service. After having installed the last version (103.0), I tried to add the URL of Startpage but when I tap on button the app crashes completely and closes

Hey, Since I've updated my ipad to the newest os (15.7) my Firefox got really slow and buggy. Often it simply crashes once it's loading a page. I am not be able to use my enpass password manager anymore too... It simply won't show the keyboard once I want to log into anything. A look in the reviews section of the app store shows me I am not alone.

What's going on? I am using Firefox on so many devices but not on my ipad it's just not usable anymore.

Thanks in advance for help .

This appears to be a problem that others have had (with no response). I'm posting it to let the Mozilla team know it continues to be a problem for some users.

Yesterday FF (whatever the latest version is running on an iPad Pro running iPadOS 15.7) crashed, and restarted with the usual "This is embarrassing..." message, and asked whether I want to restore all tabs. I hit yes, and it restarted with all tabs missing. Of course it then proceeded to erase all synced tabs the next time it connects to Mozilla's servers, so now all the tabs are gone.

Questions:

1. Is there a way to restore this to its previous state? As far as I can tell, the moment the mobile FF loses all its tabs and syncs them to the cloud, there's no easy way for the user to get the old tabs back.

2. Is it possible to have Sync set up so it doesn't erase all the tabs automatically? I mean, it should be clear that when this occurs after a crash, this may not be the desired behavior. At the very least, there should be an option to undo.

3. Is there a way to just "bookmark all tabs" on mobile FF? That way users can easily save the current state of their mobile browser without having to bookmark each tab individually. I understand this feature has been requested from time to time, and at some point saw a response from a Mozilla engineer saying it has been implemented but not released for UI reasons.

4. Can I download all my Firefox Sync data? Since Sync seems to write over previous state with no method for recovery, it cannot be relied upon as a backup. I would like to be able to make my own backups of my browser states to the extent I can.

Thanks! In principle I support open source and would like to continue using FF. If these usability / reliability issues can be resolved I think it would make at least a few FF users quite happy.

My Firefox on iOS has crashed recently; I usually get a pop up that offers all tabs to be restored afterwards. I didn’t have an option for that this time, is there a way the tabs can be restored manually? Had a couple tabs open in private for school research links and would hate to have to go searching for them again. Thanks!

Firefox used to be my go to browser in all my devices. But since the latest updates, it has been buggy and slow to the point of not being an option anymore. I have seen that there are many reviews in the AppStore pointing to this, but seems that they go unnoticed. And the fact that you have to actually go through a series of hops to get support is unbearable. There are many examples of how the application’s performance has been degraded: - when switching to another app (i.e. notepad) and then coming back, it freezes for some 20 seconds before it crashes altogether - when opening a new tab, if you want to access the menu (some call it the “burger” menu on the upper right corner), the app takes almost a full minute before displaying it. - sometimes even opening a new tab, it takes forever to respond to the keyboard entry.

Hopefully in some future versions all these issues get fixed but for now, it has been a total buggy experience.

I use this for more than 5 years on iOS, but the last 2-3 versions became horrible. On iPhone XR with iOS 15, the app stops working if I swipe down the control center and go back to the app. When I start the app, the most visited sites and their icons are flashing for 1-2 secs, and some sites are really slow (it is hard to scroll, it almost freezes). I hope you can fix these bugs. If you need screencast to see the phenomenon, I can provide it as well. Thank you!

Every time I launch Firefox for iOS on my iPhone or iPad the app either crashes or hangs. I am using “old” Apple products both operating on iOS 15.7. Crashing occurs pretty much every time now I open the app (version Firefox 106.0 (20303)). I usually only have a handful of tabs open at any time so I don’t think my browsing habits are the cause? I have also noticed “flickering” between the shortcuts on my Firefox homepage - the name or icon for a few of the shortcuts switches around like some kind of identity crisis - so something is obviously glitching. The app hanging occurs when I am entering login/password details. Sometimes it takes 20 seconds to progress from the username field to the password field but more often the app just hangs and I have to relaunch and try again. I am almost at the point of ditching Firefox, the user experience is very bad. Any tips or suggestions please?

I’ve been using Firefox synced to my account on my iPad for a while with no problems, and only started running into this problem today. The app for the most part works normally, but when I open specifically the history tab the whole app crashes. I can still use Firefox on my android and computer completely fine, and have tried clearing some of my history using my phone, to no avail. Only the history tab does this- downloads, bookmarks, and reading list are all fine. Any advice on how to fix this?

this happened only on my m1 iPad. firefox on my iPhone doesn't have this problem. 1.suddenly freezes up. need to relaunch the app. 2.sometimes lags and stutters when scrolling, switch tabs, and open settings. 3.sometimes it outright crashes after a very bad stuttering. this happened even when i only have couple of tabs opening.

i had tried everything i can think of with no success. 1.clear all browsing data. 2.delete and redownload the app(+delete firefox's folder in files app). 3.update iOS(both security patches and to next version).

the only thing i haven't tried is too factory reset the iPad. which i hope to avoid.

I am regularly getting crashes on Firefox When browsing using my iPhone 12 mini running on iOS 16. As soon as there is any sort of ‘heavier’ task, such as loading a PDF or browsing an online news site with loads of ads, the whole browser just freezes up and I can’t do anything unless I force close the browser via the multitasker.

It is happening multiple times per day.

What information can I provide to you to help troubleshoot this issue?

Good afternoon, Today 11/10/2022, every time I have opened Firefox on my iPhone 12 Pro Max it crashes. So much so I have deleted and reinstalled the app 4 or 5 times and every time after I sign in and sync it starts again. My iPhone is up to date with iOS 16. I don’t know what happened or why this keeps happening. Please help?

Josh Davis

After a Firefox update the app stopped working. It crashes all the time when being open.

Firefox asks if I want to restore tabs, but no matter the answer it always crashes. I did reinstall the app on the phone - did not help.

Here is the video of two consecutive crashes: https://youtube.com/shorts/lHyN8Lq1GBY