Firefox for iOS Support Forum

Hi.

Meanwhile FF for iOs eats up 5 GB of Disk Space on my iPad Pro 2022. I did try to research how to avoid this to no avail.

Any hint is welcome.

A.

I am not receiving my email. When I try to, I am told to enter password. Even when creating a new password, I continue to get the same request to enter my password. I don't know how to get out of this predicament. Need help!

Since the latest update there are some - not all - websites that I receive the following error message when trying to play a video: The media could not be loaded either because the server or network failed.

I'm not entirely certain what to list this under... Mozilla Firefox updated a few weeks ago, not entirely certain which version started this issue. However, in the past, when I go to log into my Capital One app on iOS, the password function with Firefox on my iOS keyboard would automatically identify the Capital One login page through the app, and suggest my Capital One password accordingly.

Nowadays, after whichever update it was, now I have to type Capital One into the search bar for the password function. The password page also doesn't come up on dark mode, even though it did in the past, and my system settings are set to have everything in dark mode. Therefore, I'm wondering if it is user error or some thing that needs to be fixed on the back end.

Uninstalled and reinstalled both the Capital One and the Firefox app, as well as restarting my phone (iPhone 13). Nothing has changed. Thanks for your help.

I always have trouble playing videos unless I restart Firefox. Today (3/22) I received notice that Firefox had been updated. Now I can't play videos even when I restart Firefox.

Hello,

I am having an issue where my Firefox is displaying suggestions from sites I have visited only ever in private browsing mode. When I type a letter with this site, it appears as a “Firefox Suggested” search, not a Google search which I have already disabled. I have cleared my history, cleared my cache, reinstalled, done the same on all my devices, ensured I have no bookmarks or any remnants of the site visited, yet they remain visible on my phone. I am on Firefox for IOS, my IOS and Firefox are updated to the latest edition as of 04/11/2024. I am ensure what to do, as I really can’t allow this. Is there a way to turn this off, or is my only option to just switch back to Safari for the time being? Please let me know, as I need this turned off or to figure out how to clear this specific suggestion despite it being nowhere in my history, bookmarks, cache, downloads, or anywhere else.

In the latest version of Firefox for iPad (IOS) the tabs are now at the bottom of the screen requiring 2 clicks to get to instead of 1. How do I get my tabs back at the top of the browser? The toolbar location setting is missing from settings.

Mon i phone et mon mac sont connectés à firefox avec le meme account. Mes mots de passe sont dans mon iphone, aucun mot de passe sur mon mac..., toutes les synchronisation sont activées!! Comment exporter mes mots de passe pour les charger sur mon mac ou plus simple ou faire en sorte que la synchronisation fonctionne entre les deux appareils.??

Merci pour votre aide,

Sidonie [removed phone# from public]

I wonder if the sudden issue with Microsoft NOT letting me log into my Outlook account because "too many attempts have been seen" has anything to do with signing up this morning for your VPN?? Everything was working prior. Thanks

I’m trying to use Firefox on my iPhone and I’d like the default search engine to be Firefox. I don’t see why it wouldn’t be already or an option. Can this be done?

Also, my default search engine keeps switching and I don’t want it too. Like I said above I’d like it to be Firefox but I can’t seem to get it to be ? And it switches to google so I removed it.

I have it set to Brave right now but when I search for things in regards to a keyboard logger and as I’m quite sure I have one on my phone. It will start and just not go through as if something is limiting its functionality.

Also when I try and do security check I get an error unable to gather home information. It usually says not able to stop sharing access to camera, microphone, location even though I have them turned off.

Hoping someone on here can help me!

This also happens when I try and install a verification app to my accounts when I click to add it any other one that I don’t have will pop up. Then when I click to add on the App Store it reply’s I’m not connected to the internet when I am. How can I fix these issues and secure my device?

All my inactive tabs on Firefox iOS are unable to be opened, whenever I tap on them the page won’t load and I can’t even copy the url from the search bar since there’s nothing there, and half the time the app crashes too whenever I’m on one of the inactive tabs.

I also can’t use the hamburger menu to copy the link or send to another device, and though the tab thumbnail is saved in the cache the page itself refuses to load.

Is there a way to bring them back? I’m running the latest version of the app and iOS.

I have an older iphone6 because my Android broke. I can barely download any as pps do to ios not being new enough. Is there a way I can download Firefox and other apps?

Seems like the Mac iOS pop-up Translation function (when you highlight a text on a webpage and a pop-up menu comes up with "Copy," "Translate," "Look Up," etc.) isn't working on Firefox 123.4. I've checked my Settings and it doesn't seem like there's anything that should be interfering, and it worked fine until about three days ago, when suddenly every attempt to Translate gets a "translation is not available right now, try again later" error.

Any ideas? What sucks is I'm not sure if this is a Firefox problem or a Mac iOS problem. Thanks for any insights.

How do I turn on auto fill of I’d and passwords on my websites. I no longer get window to ask about saving new websites and passwords either. I have version 124.2 on my iPad

Hello, Earlier today I had logged into a site for an appointment. I was on the appointment for over an hour. I click out of the site tab, and then about 10 minutes later, I realize I need to send a message.

I log back in and start a message that would include various links from other sites per the discussion just had. It is somewhat of a tedious process jumping back and forth from the message to then find the link to cut-n-paste into what you're typing.

So, I'm there about an hour. I'm almost kind of done, and on one of my hopping from one link to then put in the message, I accidentally - I guess- push the Firefox refresh that clicks out of my message and the Firefox page pops up as if I'm starting a new screen.

I then proceed to go back the website I was on, only to find the message was not saved in the "Drafts" folder though it saves as you type as its function. Annoyed, I figure I'll just go to site history to just get to what was hopefully saved since I was there an hour already.

That is when I noticed that the website i had just been on for over an hour WASN'T in my History search for the listings under the "Today"; I was on just moments before.

I was wondering if maybe my accidental 'refresh' push mistake somehow wiped out that 2nd session of the message writing time? So, i decide to scroll below all these links that I had gone to FOR the message IN this particular site, and try to see maybe I missed this website because I had a lot of links i was double checking.

And that's when I find that NONE of the 2 times I was on this particular is listed AT ALL. Not even the one from my appointment, with the first login. I somehow only see the troubleshooting new attempts of me getting into the site after the fact, and all the other links.

How is it possible that just ONE site is wiped from the History search? Literally every other link I had been to that day before, in between, and after those 2 loggins are in the History, but not the one site I need? I need to know what I did wrong--and if a person can wipe out just a selected item from their Firefox History, that's convenient for criminals.

So, I'm reaching out because I don't see this situation happening in other community Q & A. And although what I was working on for an hour is just gone, and it is what it is, I feel like it is super bazaar how one site alone is missing from your History Search, when that is the whole point of the history search function, and want to avoid this happening to me again, and is this a glitch that is forensically needing to be addressed on a larger front.

Why does the app force me into a new tab every time I leave the app and come back!?! Even for a moment. It’s messed up two things I’ve been working on now. How do I set it to behave like a normal browser and open to the page I was on when I left..?

Thank you.