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Opening link in app creates an "about:blank" page

This is Firefox-only behavior on iOS (16.x, btw), neither Chrome nor Safari suffer from this. On my iPhone, links are set to open in apps if the app is installed. So if … (read more)

This is Firefox-only behavior on iOS (16.x, btw), neither Chrome nor Safari suffer from this.

On my iPhone, links are set to open in apps if the app is installed. So if I open an Amazon-related link while browsing in Firefox, it will open that link in Amazon.

However, with Firefox, it opens a new tab "about:blank" when this redirect happens, which then seems to load the app.

With Chrome and Safari, clicking a link which has an app installed, simply redirects me to the app from the tab/page I'm browsing instead of opening a new one.

What is with this strange behavior with Firefox and is there a way to fix it?

Asked by mail1918 2 weeks ago

I cannot sign in without reset

When I try to sign into Firefox I don’t have the password. To get a new one, Mozilla wants to reset Firefox and trash my data. Is there a way to sign in without a reset? … (read more)

When I try to sign into Firefox I don’t have the password. To get a new one, Mozilla wants to reset Firefox and trash my data. Is there a way to sign in without a reset?

Thanks.

Asked by WestofYouLB 3 weeks ago

Last reply by Paul 3 weeks ago

Lost Firefox icon on iPhone

The Firefox icon on my iPhone has disappeared, even though it is functional as my default browser. I feel like I’ve tried everything! Would anyone have any ideas? Thank y… (read more)

The Firefox icon on my iPhone has disappeared, even though it is functional as my default browser. I feel like I’ve tried everything! Would anyone have any ideas? Thank you!

Asked by Jan 3 weeks ago

Last reply by Paul 3 weeks ago

ios app does not download linked files

Whilst sending a link from my Proton drive to others i have realised Firefox (latest version on ios also latest version) does not manage to do a basic fundamental task, I… (read more)

Whilst sending a link from my Proton drive to others i have realised Firefox (latest version on ios also latest version) does not manage to do a basic fundamental task, I triple checked all the basic settings that could interfere, cleared caches etc etc

It flashes up a warning pop up, i click download, It reaches 100% then opens up a blank window, No file inside any download folder on iphone. It's a 200mb audio file, uncompressed.

I tried with Safari & instantly achieved the download even running a VPN, Firefox is my default browser on desktops & mobile devices for sync etc so this is very inconvenient.

Answers would be appreciated. Thanks in advance

Asked by charliesparra 3 weeks ago

Last reply by charliesparra 3 weeks ago

Ford app cookies?

My preferred browser on my iPhone XR is Firefox. I have a Ford app that I only use to start my car remotely. The Ford app changed my password and won’t let me reenter one… (read more)

My preferred browser on my iPhone XR is Firefox. I have a Ford app that I only use to start my car remotely. The Ford app changed my password and won’t let me reenter one unless I disable my ad blockers. I don’t know how to do this on the app. Thanks in advance!

Asked by stinky 3 weeks ago

Enable JavaScript

I'm trying to add a new Google Gmail account I just recently created to my iOS 17 iPhone 13Pro Gmail app and it's telling me I need to use a browser that has JavaScript e… (read more)

I'm trying to add a new Google Gmail account I just recently created to my iOS 17 iPhone 13Pro Gmail app and it's telling me I need to use a browser that has JavaScript enabled. I'm using Firefox as my default browser. How do I enable JavaScript so that Google will let me add my new email account?

Thanks for your help! Seems many have this problem and no answered in the support data base.

Bill

Asked by Bill Sopchak 3 weeks ago

iPad Pro downloads

Why is it that no matter what I download i can’t find the file or it’s not saving it anywhere? Even in the downloads on Firefox it says no downloads after downloading. … (read more)

Why is it that no matter what I download i can’t find the file or it’s not saving it anywhere? Even in the downloads on Firefox it says no downloads after downloading.

Asked by hom3gr0wn 3 months ago

Last reply by Nick T 3 weeks ago

Select Settings or Customize Home Page broken

Selecting Settings in menu - no response. Also Customize home page is non-responsive. Firefox for iOS. On a iPad. There is no Firefox pop-up or page change when I sele… (read more)

Selecting Settings in menu - no response. Also Customize home page is non-responsive. Firefox for iOS. On a iPad.

There is no Firefox pop-up or page change when I select either. Didn’t test for other issues since a unique bug for me. Never seen anything like this that didn’t crash the app.

Asked by marksjc 3 weeks ago

Firefox on iphone - Ios does not open web pages but others web browsers do- cookies issues

Firefox on iphone - Ios does not open certain web pages (cookies issue although they are enabled) but other browsers, like chrome or safari work with the same web pages … (read more)

Firefox on iphone - Ios does not open certain web pages (cookies issue although they are enabled) but other browsers, like chrome or safari work with the same web pages

Asked by 2aakwqkmz 4 weeks ago

Firefox on iphone - Ios does not open certain web pages

Firefox on iphone - Ios does not open certain web pages (cookies issue although they are enabled) but other browsers, like chrome or safari work with the same web pages … (read more)

Firefox on iphone - Ios does not open certain web pages (cookies issue although they are enabled) but other browsers, like chrome or safari work with the same web pages

Asked by eagle_er 4 weeks ago

Does Firefox for IOS on iphone have a Cookies and Site Data tool with Manage Exceptions?

I use in Firefox for Windows the Cookies and Site Data tool with Manage Exceptions. So far, I cannot find this tool in Firefox for IOS on the iphone. Is the tool there, a… (read more)

I use in Firefox for Windows the Cookies and Site Data tool with Manage Exceptions. So far, I cannot find this tool in Firefox for IOS on the iphone. Is the tool there, and I just overlook it?

Asked by Quenchoo 1 month ago

iOS: Firefox goes to top of page when going back

Since a few days Firefox on iOS starts at the top of the previous page when hitting „back“. Pretty cumbersome to scroll back to the position you were earlier. Especially … (read more)

Since a few days Firefox on iOS starts at the top of the previous page when hitting „back“. Pretty cumbersome to scroll back to the position you were earlier. Especially if jumping back and forth between pages.

Reinstalling the app didn’t fix the problem. Also, you find similar questions only, but mainly for the desktop version and/or answered a decade ago. Seems to be an older problem.

I have an iPhone 13 Pro, iOS 16.6.1. Firefox is in version 119.2, 584611,

Any help? Thx

Asked by mullanptr 1 month ago

Never asks to save passwords. Others have pointed this out and get ignored or given meaningless resposes.

https://support.mozilla.org/en-US/questions/1395581 <------------- Perfect example. Only responder is completely useless, asking pointless, obvious things, not underst… (read more)

https://support.mozilla.org/en-US/questions/1395581 <------------- Perfect example. Only responder is completely useless, asking pointless, obvious things, not understanding clear explanations, and not a single other person even attempting to help.

Your password system for iOS is completely screwed up. As others have noted, it never asks to save a password. Yes, the option is turned on. No, we aren't all in private mode. These questions are silly.

When I went to log in today - because I have to log in, and then verify it's me, every single time I open the browser, because ?????? - I also verified it ALWAYS says the first entry of your PW is wrong. I marked "view password" to ensure I entered it the right way. Entered it exactly the same way the second time. Worked the second time. This is how it goes literally every single time I log in. First time it says the PW is wrong, enter the exact same one a second time, works perfectly, and doesn't bother to ask me to save it, so I have to go through the entire obnoxious process every single solitary time I want to log into absolutely anything.

Then people ask about it, and are either told "-shrug- works fine for me lol," given meaningless responses with requests to log into people's personal websites, or they're completely ignored. The last person asking this question said they were going to just get another browser, and that's about where I'm at. This isn't an isolated incident, either. The number of questions on here that end with the user giving up and the question being archived without answer - sometimes without a single answer even *attempted* - is laughable. Firefox is more trouble than it's worth, and even getting a simple answer about passwords takes months of research and ultimately leads nowhere and nobody has any idea how to resolve the problem.

Oh my god. I wanted to export my bookmarks in preparation for going to another browser, since you clearly don't support this one, and come to find - YOU DON'T HAVE AN OPTION TO EXPORT BOOKMARKS FROM iOS FIREFOX. You may be the hands down worst browser I've ever seen in my entire life. Every single thing is a huge ordeal, usually takes months of research that ends in me giving up, and basic functions like exporting bookmarks you just deliberately don't offer?

Holy crap. I'm not only uninstalling this from my tablet but I'm getting rid of you on my desktops too. Your company is far too incompetent and careless to risk having on any of my devices.

Asked by Newman 1 month ago

Last reply by Newman 1 month ago

Password Manager

I'm not sure why but i have had a hard time finding anything that can save my passwords correctly i noticed last night you didn't ask if i wanted you to save anytime I ne… (read more)

I'm not sure why but i have had a hard time finding anything that can save my passwords correctly i noticed last night you didn't ask if i wanted you to save anytime I needed to keep it.The only reason i am even in a conversation outside of startpage is because they had to take care of the kids.I was hacked pretty much everything i owned that ran on electricity was destroyed except for my 1925 lenovo and it didn't make it through the next week or so.so i'm asking is this a safe platform?