Billón- refund

Please refund m money for the yearly subscription amount which I never agreed to purchase . I sent 3-3 messages asking for a refund. When I pushed the submit button it … (read more)

Please refund m money for the yearly subscription amount which I never agreed to purchase . I sent 3-3 messages asking for a refund. When I pushed the submit button it won’t allowed me

Asked by Maritza Stenehjem 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Search suggestions all but disappeared this week

It used to be that when I typed in the beginning of a URL, Firefox would suggest a massive list of matching URLs from my history that would slowly dwindle as I typed mor… (read more)

It used to be that when I typed in the beginning of a URL, Firefox would suggest a massive list of matching URLs from my history that would slowly dwindle as I typed more, but now I get only three suggestions.

I didn't change anything, so is this a change in Firefox? If so, can it be changed back? Or made an option?

Asked by mr.mattkatz 1 week ago

Darkened-Out E-Mails

Recently, I reported a glitch with e-mail messages from you. The text of the messages was darkened either completely or almost to the point of being unreadable--actually… (read more)

Recently, I reported a glitch with e-mail messages from you. The text of the messages was darkened either completely or almost to the point of being unreadable--actually, backgrounded--always at least partially covered by a pop-up telling about the trackers that were derailed by the DuckDuckGo browser. Since then, I have made a discovery: The problem occurs when using Apple's iPhone Mail app, but not at all when using Microsoft's iPhone Outlook app. It should be noted that e-mails from you go to my Microsoft (Outlook.com) account. I hope that helps.

Asked by David Joy 2 days ago

Cannot open tabs in Firefox for iPadOS anymore after not using the device for a while

Hi there, recently I wanted to open Firefox on an iPad that I did not use for a while but I was not able to access the tabs anymore. They seem to be inactive somehow. Tur… (read more)

Hi there, recently I wanted to open Firefox on an iPad that I did not use for a while but I was not able to access the tabs anymore. They seem to be inactive somehow. Turning the inactive tabs-setting off did not help in getting them active again. At the same time it seems to be a graphical issue that does not show the tabs as active. When being in overview mode I still acn see thumbnaisl of the webpages that have be opened before, biut I cannot access and use these pages when I click on that corresponding tab.

What can I do to gain access to my obviously opened tabs again? Thanks in advance!

Asked by senortimo 2 weeks ago

How Get Firefox To Stop Opening External Apps?

Firefox keeps opening up external apps when I do not want them to be opened. It opens the link in the browser AND in the app, which makes it insultingly frustrating when … (read more)

Firefox keeps opening up external apps when I do not want them to be opened. It opens the link in the browser AND in the app, which makes it insultingly frustrating when I eventually go to close the tabs in the browser because every time I try to close the tabs, the external app reopens!

Asked by peteroo 3 weeks ago

Auto hide of vertical scroll bar on rt of screen

Sorry, but this feature is a PITA. Is there a way to turn it off. I've been a firefox user for > 15 years but I won't continue to be if I have to put up with this. … (read more)

Sorry, but this feature is a PITA. Is there a way to turn it off.

I've been a firefox user for > 15 years but I won't continue to be if I have to put up with this.

You should make it so you have to opt to turn in on.

Harry Pollard

Asked by zf4r42w6rg 4 days ago

  • Solved

How do I see my bookmarks toolbar on IOS

I'm tryin to swap over to firefox from chrome vbut I can't see my bookmarks. It seems that the desktop version supports a bookmarks toolbar but the IOS version doesn't. t… (read more)

I'm tryin to swap over to firefox from chrome vbut I can't see my bookmarks. It seems that the desktop version supports a bookmarks toolbar but the IOS version doesn't. t wouldn't be so bad if I could see ALL my bookmarks on IOS but I can't. I can't find any way of accessing them.

I don't need a bookmarks toolbar on IOS, I just want access to those I bookmark on desktop into the bookmarks toolbar.

Any ideas?

Asked by Darren Parr 6 days ago

Answered by Darren Parr 6 days ago

Lost tabs after updating the iOS app

Sooo I had tens of tabs open, with intention to keep them - I couldn't find an option to save all of them, so decided to update the app, just in case FF caught up with so… (read more)

Sooo I had tens of tabs open, with intention to keep them - I couldn't find an option to save all of them, so decided to update the app, just in case FF caught up with some functionalities I've seen in my other browsers - bookmarking all tabs, namely.

After I've updated, all my open tabs are gone and "recently closed" is empty. There's no way to have the tabs back.

I don't expect there's a way to solve this problem, but I'm posting it here just in case, and at the same time marking my segue to Safari.

Asked by bm 3 weeks ago

I can’t find a password I just saved onto Firefox in Passwords

I can’t find a password I just saved onto Firefox in Passwords . When I search for the site in Passwords it says there is no matching login and provides no password. … (read more)

I can’t find a password I just saved onto Firefox in Passwords . When I search for the site in Passwords it says there is no matching login and provides no password.

Asked by Michael 3 weeks ago

I have a new iphone 15max pro (from 13 max pro) and have lost all synchronization with my Firefox on my Microsoft Surface Pro. Help

Help me synch all passwords from Firefox on my MS Surface Pro to my new iphone 15promax. It was synching just fine with my iphone 13 but with new phone I am lost. I hav… (read more)

Help me synch all passwords from Firefox on my MS Surface Pro to my new iphone 15promax. It was synching just fine with my iphone 13 but with new phone I am lost. I have selected the option to Sync passwords but it is not working.

Asked by PJ 3 weeks ago

All of my passwords have been deleted!

Hi, all of my passwords and usernames have been deleted. When I go to the passwords section of my account all that is listed is the web addresses. The usernames and passw… (read more)

Hi, all of my passwords and usernames have been deleted. When I go to the passwords section of my account all that is listed is the web addresses. The usernames and passwords are blank! HELP!

Asked by admin559 2 weeks ago

Password syncing from windows

My passwords do not sync from windows. I have verified they are both connected but my ios never has my desktop passwords. I have verified connected the setting is checked… (read more)

My passwords do not sync from windows. I have verified they are both connected but my ios never has my desktop passwords. I have verified connected the setting is checked to copy passwords i have hit the sync shile sitting at my desktop but the passwords never are on my phone.

Asked by bannerxpress 3 weeks ago

  • Solved
  • Archived

Imported logins (passwords) won't be synced

I tried and did all solutions on the website like* Clicking disconnect next to all devices Clicking Done Closing Firefox Re-adding just the machine with the passw… (read more)

I tried and did all solutions on the website like* Clicking disconnect next to all devices

  • Clicking Done
  • Closing Firefox
  • Re-adding just the machine with the passwords

But didn’t work for me.

Asked by YUNEχ 1 year ago

Answered by YUNEχ 1 year ago

  • Solved
  • Archived

About:config

When I enter about:config in the address bar and hit enter in ios firefox all I get is a blank page. Can’t one access about:config in ios firefox?

Asked by s4s 2 years ago

Answered by Paul 2 years ago