Firefox for iOS Support Forum

‘Pay with PayPal’ functionality on websites is broken for me and has been across updates of both Firefox and iPadOS for as long as I can remember at this point. I’m using an iPadPro running iOS 16.7.2 with Firefox for iOS version 120.4 (36613). When I’m checking out at e-commerce sites (e.g., J Crew), and I click on the PayPal button when selecting a form of payment, a new tab opens, but it’s literally blank — nothing even tries to connect or load. This happens across e-commerce sites. It doesn’t happen with Firefox on my PC/Windows laptop or on my iPad with other browsers (Chrome, Safari). I have tried everything that I can uninstall/reinstall, deactivate, or toggle, and nothing seems to fix this. I have cross-site tracking disabled in iOS. Some people have suggested that websites are not fully supporting Firefox any longer or that there is a problem with Firefox and Apple’s proprietary rendering engine. I’m really at the end of my wits about this. After having used Firefox faithfully since Netscape disappeared, I’m honestly on the verge of giving up. Please help.

Since a while, when I click on a link in a Google search result, the link opens in a blank tab (about:blank). Opening the link via the context menu "open in new tab" works without any probem. This happens on a iPad with iPadOS 16.7.6 with Firefox 124.0 (39709). FF is set as standard browser. Does not happen in Safari or Chrome.

I ALWAYS use FF in incognito mode. I do not ever switch to non incognito. However, after closing FF (iphone14 pro max, all fully updated) for a couple of hours, when I open, it’s magically back on NONincognito mode.

Also, when in incognito mode, FF still keeps cookies after I have deleted them and cleared caches.

It used to be that when I typed in the beginning of a URL, Firefox would suggest a massive list of matching URLs from my history that would slowly dwindle as I typed more, but now I get only three suggestions.

I didn't change anything, so is this a change in Firefox? If so, can it be changed back? Or made an option?

Please refund m money for the yearly subscription amount which I never agreed to purchase . I sent 3-3 messages asking for a refund. When I pushed the submit button it won’t allowed me

Firefox for iPadOS (version 125.1) does not completely download files. I get the blue „Completed“-bar at the bottom of the screen. Most of the time it gives the correct file name in the download folder and sometimes, as with Thingiverse, the name of the download is „Unknown“. But always the download is just a few kB big. I have to copy&paste the URL to Safari and redo the download. Safari always does downloads correctly. Suggestions highly appreciated.

Regards Gerhard Barbist

Pic.1 Download should be 2MB. Filename not correct. Filename see pic. 3 Pic.2 Blue bar at bottom indicating completed download Pic.4 Files in my „Files“ app. Every download just 7kB

Dear Firefox community,

in the bookmarks page on iOS devices, Why can't we swipe back to the previous state and we have to press the previous arrow, Is it an issue or just something else?

Would want to make this post along time ago but I thought users and developers would notice it.

really appreciate it

best regards,

A private site that authenticates via user certificates works successfully with Safari, but fails in Firefox iOS (yet works fine in Firefox for Windows) Firefox seems to neither: 1. access user certificates from the iOS Configuration Profile 2. manage certificates in its own store.

On initial load, Safari prompts for which certificate to use, while Firefox displays an NSURLErrorDomain message.

Is there a way to use user certificates in Firefox iOS for authentication (i.e. am I doing something incorrectly)? If not, can such functionality please be added.

For the past three days every time I initially open Firefox on my iPhone, I get a page that pops up. I'm assuming asking me if I want to switch my Firefox to a different language. I can't really tell what it's asking because it's in a different language. How do I stop this from happening? It is extremely annoying.

YouTube has blocked it's videos with an Adblock notice even after all such adblocks were removed. After removing my History and then my Cache, the Adblock notice reappeared blocking any video that I might try to watch. This has been happening all week, I called Apple five times and the final call ended by telling me they had no further ability to help me with such a software issue. This is no way to treat a satisfied customer, I listen to music to meditate each morning and now spend hours trying to avoid the blockage before my morning can begin. My days have been miserable as a result. Please help!

I have internal web sites, which have self-signed certs. Firefox iOS will no longer allow me to access them. It simply shows a blank screen until it times out. There is no setting I can see to change this behaviour. Please change.

I have Firefox on my desktop and iPad and both are synced. I love Firefox on my desktop but, honestly, I have to continue to use Safari on my Ipad because the iOS version of Firefox is nowhere near as good. One of my biggest obstacles to converting to Firefox on my iPad is trying to save bookmarks so I can access them on my desktop. When I bookmark a page on my iPad I cannot find it's location on my desktop. Can you please advise where Firefox places bookmarks that are saved on my iPad. Thanks

Hi, all of my passwords and usernames have been deleted. When I go to the passwords section of my account all that is listed is the web addresses. The usernames and passwords are blank! HELP!

Printer help needed! Where is my default IOS printer (Epson ET-4850) & where is the print option in Firefox? The bigger question is how do I connect my default IOS printer to Firefox?Thus far I have no way to print from Firefox therefore have deployed the workaround of copying web address into Safari and printing from there. I do not want to spend hours researching something that should be simple and likely is something that most of you already know. Here I am 10 yrs post retirement I’m already feeling outdated & very stressed 😟 Thank you for any information & help you might share!

Hi there, recently I wanted to open Firefox on an iPad that I did not use for a while but I was not able to access the tabs anymore. They seem to be inactive somehow. Turning the inactive tabs-setting off did not help in getting them active again. At the same time it seems to be a graphical issue that does not show the tabs as active. When being in overview mode I still acn see thumbnaisl of the webpages that have be opened before, biut I cannot access and use these pages when I click on that corresponding tab.

What can I do to gain access to my obviously opened tabs again? Thanks in advance!

When I switch to Reader view in FF for iOS (text-only view), I can sometimes scroll smoothly to the bottom of an article, and sometimes Reader view suddenly starts yanking me down to the bottom of the web page when I attempt to scroll down. What do I mean by 'yanking'? I scroll down a screen's worth of text, read the next screen, and scroll again, read again, and at seemingly random moments, the view scrolls by at rapid speed to the bottom of the page. I can then try to scroll up--and it will let me scroll rapidly, pulling up so quick that the scrolling continues a moment to catch up after I remove my finger from the screen--but as soon as I try to fine-tune by touching the screen and holding it as I move it up and down a little at a time, YANK! and I'm at the bottom of the screen again. Sometimes I can leave reader view, reload the web page without leaving the page, reset to reader view, and be successful at scrolling the entire article. Other times I have to close the web page and open a new window to start over.

This happens on more than one website, and has been a problem through multiple iOS iterations (at least since iOS 14) and FF updates (I keep my FF on auto-update). Currently on iOS 17.0.3 iPhone 12 mini with FF 118.2 (34971).