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  • Archived

Password

Hello, I synchronized my Firefox account with my Chrome account, but I still don't see passwords and logins on websites, despite the fact that I have permission to do so … (read more)

Hello, I synchronized my Firefox account with my Chrome account, but I still don't see passwords and logins on websites, despite the fact that I have permission to do so in the settings and I see in the Mozilla settings that there are these passwords and logins.

Asked by Kajetan Frąckowiak 1 year ago

Last reply by George Kitsoukakis 1 year ago

  • Archived

Firefox home page now on my iPad is different to my Firefox homepage on my Acer Laptop. Why?

Today I installed The Firefox app on my iPad. I want the Firefox home page on my iPad to be the same as the Firefox home page on my Acer laptop. Why when I signed in to F… (read more)

Today I installed The Firefox app on my iPad. I want the Firefox home page on my iPad to be the same as the Firefox home page on my Acer laptop. Why when I signed in to Firefox on my iPad, the home page for Firefox is not synchronised to be the same as that on my laptop? Why does Firefox make thing so difficult? I’m not a computer technical expert.

Asked by phil.moschella 1 year ago

Last reply by Paul 1 year ago

Send Tab no longer working IOS to other devices

I am having an issue sending a tab to another device from the Actions menu on IOS. I used to be able to click the Firefox icon and it would give me the options to: Open,… (read more)

I am having an issue sending a tab to another device from the Actions menu on IOS. I used to be able to click the Firefox icon and it would give me the options to: Open, Load, Bookmark, add to reading and send to Device. When I select "Send to Device" it says "You don't have any other devices connected to this account available to sync.

It is worth noting that if i am in firefox i CAN send tabs and all the available devices show up. This issue is ONLY from the action button which I use quite a bit to send stuff to my desktop to read later.

Asked by alexcrushspam 5 months ago

Last reply by Furyfox Loliusr 4 months ago

  • Archived

Verification email sent to an old disabled account…

Hi, I need to access my account and had to complete set-up, but the verification email has been sent to an old email account that I no longer have access to and I can’t c… (read more)

Hi, I need to access my account and had to complete set-up, but the verification email has been sent to an old email account that I no longer have access to and I can’t change the email until I can sign in… doh! Who do I contact to help resolve this? Kindest regards, Nicola

Asked by nicolaking136 1 year ago

Last reply by Tomatoshadow2 1 year ago

Issue with .mobileconfig File Downloads on Firefox for iOS

Hello, everyone! I'm encountering a perplexing problem with downloading .mobileconfig WiFi profile files through a direct link in my ReactJS web application. This functi… (read more)

Hello, everyone!

I'm encountering a perplexing problem with downloading .mobileconfig WiFi profile files through a direct link in my ReactJS web application. This functionality works flawlessly on Google Chrome, Safari, and Edge across iPhone and iPad devices. However, when attempting the same on Firefox for iOS, the downloaded file becomes corrupted and unrecognizable as a .mobileconfig file.

The download mechanism is implemented using a simple anchor tag that points directly to the file on the server. Interestingly, only in Firefox on iOS, the content of the .mobileconfig file gets altered during the download process, leading to corruption.

I'm keen to understand why this issue is occurring specifically with Firefox on iOS and how to resolve it. Has anyone else faced a similar challenge or have any insights on how to ensure the file downloads correctly on all browsers, including Firefox on iOS? Any advice or suggestions would be greatly appreciated!

Thank you in advance for your help!

Asked by Shalini U 1 month ago

Last reply by Infinity__ 1 month ago

  • Archived

Send to device not opening from WIndows to iOS

I use FF for Windows, Linux, and iOS. I recently reinstalled Firefox on everything and removed and re-added those devices to sync. I use *Send Tab to Device* a _lot_ an… (read more)

I use FF for Windows, Linux, and iOS. I recently reinstalled Firefox on everything and removed and re-added those devices to sync. I use *Send Tab to Device* a _lot_ and I thought refreshing like this would help things run smoothly, but now tabs are never received on my iOS devices. I can send tabs from iOS to Windows and Linux no problem, but I can't receive them. Is anyone else having this problem?

Window 10 - Firefox 102.0.1 iOS15.5 - Firefox Daylight 102 11640

Asked by Bromium_Ion 1 year ago

Last reply by Paul 1 year ago

  • Archived

Syncing does not work?

For some reason, desktop FF keeps asking for syncing with mobile when I'm pretty sure it is, as I can still use some feature, though some dont work like sending tabs. So … (read more)

For some reason, desktop FF keeps asking for syncing with mobile when I'm pretty sure it is, as I can still use some feature, though some dont work like sending tabs. So when I go to firefox on mobile, making a new tab and using the camera to scan the QR code. It doesn't work. When I tried it a few days ago, it told me something went wrong, and now it says that I'm using my iOS camera app instead of the FF app. Hopefully I explained it well.

Asked by rdsreloaded 1 year ago

Last reply by Paul 1 year ago

  • Archived

absolute stupid

how God dam stupid are you people ? you present an option to "sync OTHER devices" with a QR code! but when someone usees this QR code they get a message saying basic… (read more)

how God dam stupid are you people ? you present an option to "sync OTHER devices" with a QR code! but when someone usees this QR code they get a message saying basically they can not use the QR code to sync the " OTHER " device! this is not only retarded its joe biden retarded !

Asked by Rich 1 year ago

Last reply by Paul 1 year ago

  • Archived

I cannot get access to my email. I is gmail.com and I deleted Google and while I got Google to reopen my acc. I cant get them to give me access to my gmail

Help me get access to my gmail through Firefox. I opened a new email account at [edited email from public] @proto.com but have not used it. Let's see if it works. … (read more)

Help me get access to my gmail through Firefox. I opened a new email account at [edited email from public] @proto.com but have not used it. Let's see if it works.

Asked by Larry 1 year ago

Last reply by Tomatoshadow2 1 year ago

  • Archived

Sync failed - links recoverable?

Dear Mozilla Team, during the recent weeks I was away from my main PC and primarily used my iphone to browse the web. Every now and then I sent a link to the PC using Sa… (read more)

Dear Mozilla Team,

during the recent weeks I was away from my main PC and primarily used my iphone to browse the web. Every now and then I sent a link to the PC using Safari's share and the integrated send to function of Firefox for iOS. This usually worked really well, even when my PC was powered off. When I got back home and started my PC, sync would take forever, but was then interupted and all further tries to sync (hoping to get those tabs eventually) failed.

My question is if there is a log file of all those links that are sent to different devices? I believe there has to be one given that Mozilla's servers are being used and tabs (usually) arrive on powered-off devices following a request to the server.

If there is, please tell me how to access it/send it to me. If there is not, please take this as a feature request (a sent links history being gathered locally as part of the wider Firefox profile maybe and as a viewable list of all shared tabs for all devices so that tabs can still be sent to single devices but also accessed from others, similar to how tabs can be accessed from all synced devices).

xxhen

Asked by xxhen 1 year ago

Last reply by Paul 1 year ago

  • Archived

why does Google hacking me

bold textReally don't think he can Google has given the hackers a false location certificate. Giving my IP address so when I login I may be in Little Rock Kansas City. Bu… (read more)

bold textReally don't think he can Google has given the hackers a false location certificate. Giving my IP address so when I login I may be in Little Rock Kansas City. But I'm always in Farmington Arkansas that it will never show. Google has given apps to help me not sync any of my data just only there's. Made it so I could not get rid of those apps. Having three email addresses two of them there's hidden. So you could actually just say I am pissing in the wind.

Asked by 69U4me69246769 8 months ago

Last reply by Paul 8 months ago

DuckDuckGo settings do not save

I am using Firefox 124.2 (40108) on my iPhone with iOS 16.7.7 (20H330) and using DuckDuckGo as the default search engine. Loading settings with their Cloud Save service d… (read more)

I am using Firefox 124.2 (40108) on my iPhone with iOS 16.7.7 (20H330) and using DuckDuckGo as the default search engine. Loading settings with their Cloud Save service does not work as expected: the settings reset each time you restart the app.

How to get DuckDuckGo settings to persist across sessions in the app?

Asked by Kamil 1 month ago

  • Archived

Sync Firefox

Tried syncing Firefox Windows 11 (version 21H2) with Firefox mobile browser (Firefox 105.0) and get the following message: 500 Error Oh dear, something went wrong there.… (read more)

Tried syncing Firefox Windows 11 (version 21H2) with Firefox mobile browser (Firefox 105.0) and get the following message: 500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix. I have a iPhone 12 Pro. iOS Version: 16.0.2

Asked by hkrjr 1 year ago

Last reply by douglastsoi2.0 1 year ago

Password autofill

Hello, Firefox for iOS always worked with autofill until a couple of days ago. I cannot for the life of me get it to work. I deleted app, reinstalled, resynced and it st… (read more)

Hello,

Firefox for iOS always worked with autofill until a couple of days ago. I cannot for the life of me get it to work. I deleted app, reinstalled, resynced and it still doesn’t work. I can see my passwords in the passwords section under privacy but it won’t autofill. I’m wondering if the latest update broke it.

Asked by mike735 1 month ago

  • Archived

Problems getting sync to work in ios

I just installed (and reinstalled) Firefox on my iPhone 12 Mini, in the hopes that I could sync bookmarks, etc., that I have set up on my notebook's Firefox browser. I h… (read more)

I just installed (and reinstalled) Firefox on my iPhone 12 Mini, in the hopes that I could sync bookmarks, etc., that I have set up on my notebook's Firefox browser. I have gone through all the steps (twice) and it still will not migrate my bookmarks to the ios version. My account shows that Firefox is active on both devices. What am I missing? John

Asked by John Platt 8 months ago

Last reply by Natale 8 months ago

Help me accept Firefox into my life (iOS)

I really like what Mozilla tries to do, and atm I'm working on becoming a Firefox user. I'm trying to use services from the big five as little as possible. Especially Met… (read more)

I really like what Mozilla tries to do, and atm I'm working on becoming a Firefox user. I'm trying to use services from the big five as little as possible. Especially Meta and Google, but since I'm trying to use Apple services less as well, I'm trying to move from Safari to Firefox. However, the mobile experience has really let me down.

I had been trying the Orion browser for a while, but since it felt a bit unfinished (it's in beta after all), I thought maybe a major browser like Firefox would give me a more polished experience. And while the desktop (MacOS) app is OK, the iPhone and iPad experience is very poor.

Is there anything I can do to improve it?

My main problem is around tabs, and that I can't seem to be able to change the fact that almost every click opens the page in a new tab - BUT NOT ALWAYS. It's really inconsistent. This is also made worse by the fact that Firefox is late to the party when it comes to easy, swipeable, tab switching. On iPad it's made worse by the fact that it doesn't really support trackpads. If you scroll up and down with a trackpad, the menu bar on the top (and all the tabs) are hidden, even if you scroll up again! Are there any options I'm missing?

Can anyone help me make the experience better? Any (at least) semi-happy iOS/iPadOS users out there? This is really poor from Firefox, IMO. And this isn't actually Apple's fault, as this has nothing to do with the restrictions they put browsers on their platforms.

Asked by pictoruta95 5 months ago

Last reply by Paul 5 months ago

Synced into wrong account

I by mistake have synced into wrong account. I believe i did have same account with same email only but my data was not there when i tried loggin in by resetting passwor… (read more)

I by mistake have synced into wrong account. I believe i did have same account with same email only but my data was not there when i tried loggin in by resetting

password

Asked by Karan Patil 1 month ago