Firefox for iOS Support Forum

This bug appears to have happened before: https://github.com/mozilla-mobile/firefox-ios/issues/15525

A white toolbar appears at the bottom of the screen (when using a Bluetooth keyboard) or above the floating keyboard (if using the iPad on-screen keyboard). It takes up space but serves no function and often makes it difficult to view whatever webpage I’m looking at, or, even worse, to see what I’m typing if the input field is at the bottom of the screen.

If the “Done” button is clicked, the bar goes away, but then doing so also exits the input field, so I can’t type any further if I close this toolbar. The up/down arrows seem to serve no function.

I have tried uninstalling and reinstalling the Firefox app but the issue did not go away.

This does not happen in any other app, including other web browsers like Safari.

Any advice, or a bug fix, would be much appreciated.

Hello: I’m running iOS 17.3.1 on iPhone. The problem I’m experiencing: I used to see the Recommended by Pocket articles on my iOS Firefox homepage, but they stopped appearing a few weeks ago. I’ve searched for a resolution, but all I can find are the steps for customizing/personalizing my HomePage: the problem is that although I’m signed into my Firefox/Mozilla account and have chosen Firefox as my Homepage for New Tabs, and I’ve signed out, restarted the app and changed my Firefox settings several times, the option: ‘Recommended by Pocket’ ( along with the actual articles appearing on the homepage) doesn’t even appear anymore: I’m at a loss as to locating that option, as well as, again, seeing the Recommended Articles as they appeared previously. Thanks so very much for any help !

For the last month or so, every time I try to open a link in an E-mail and sometimes other links, Firefox puts up your little yellow header banner to tell me you have "prevented a pop-up" - these are not pop-ups, but links ! This is stopping me opening links to Facebook, Nextdoor and any other links sent in E-mails. Links in Al Jazeera, CNN, and BBC on line work just so you know the full picture. This is partly annoying, but more seriously I am still working, (SE) and it is only a matter of time before I have something serious that I will not be able to deal with if I can not open the link to it. Also, and it may or may not be connected, some time ago, back end of 23, before I became aware of the above problem, I started to be unable to preview PDF's before sending them. I just get a blank page. Not great when you consider that most of my invoices are sent electronically, but at least even tho' I can't see them, to check, they are getting to my customers. The link problem is of course the more annoying/serious one and definitely to do with Firefox, by your own admission of the yellow header notification. HELP. Oh ! my E-mail is goblander@hotmail.com, because if you reply here, and I get sent an E-mail........I wont be able to use the link, will I !! See the problem !

Cheers. John

Since the latest update there are some - not all - websites that I receive the following error message when trying to play a video: The media could not be loaded either because the server or network failed.