• Solved

How do I see my bookmarks toolbar on IOS

I'm tryin to swap over to firefox from chrome vbut I can't see my bookmarks. It seems that the desktop version supports a bookmarks toolbar but the IOS version doesn't. t… (read more)

I'm tryin to swap over to firefox from chrome vbut I can't see my bookmarks. It seems that the desktop version supports a bookmarks toolbar but the IOS version doesn't. t wouldn't be so bad if I could see ALL my bookmarks on IOS but I can't. I can't find any way of accessing them.

I don't need a bookmarks toolbar on IOS, I just want access to those I bookmark on desktop into the bookmarks toolbar.

Any ideas?

Asked by Darren Parr 12 hours ago

Answered by Darren Parr 11 hours ago

Won’t go to correct page

When I scan any QR code it goes to a Firefox start page instead of the site the code it’s written to. I suspect it is a changed preference since this used to work fine. W… (read more)

When I scan any QR code it goes to a Firefox start page instead of the site the code it’s written to. I suspect it is a changed preference since this used to work fine. What should I check?

Asked by Joecomperiati 2 days ago

Lost Firefox Icon

I had been using Firefox on my iPhone for forever. All of a sudden the icon just disappeared, so I can no longer use it as my browser. When I check my apps in Settings,… (read more)

I had been using Firefox on my iPhone for forever. All of a sudden the icon just disappeared, so I can no longer use it as my browser. When I check my apps in Settings, it's there, and checked as my browser, but there's no longer an icon to click on. I went to the app store thinking it had somehow become deleted, and instead of being able to get the app, it just says Open, meaning that it should be on my phone. How do I get the icon back? The way it is now, I can't even delete and re-install it.

Asked by Leslie 2 days ago

external links are not opened in FF for IOS

Hi all, opening of external links (e.g. out of AppleMail or any other App) is no longer possible since FF version 123.0 (IPhone 6S+ mit IOS 15.8.2, FF is standard-browse… (read more)

Hi all, opening of external links (e.g. out of AppleMail or any other App) is no longer possible since FF version 123.0 (IPhone 6S+ mit IOS 15.8.2, FF is standard-browser). The last weeks I followed the article (https://support.mozilla.org/en-US/questions/1442950) which should be fixed with version 124. Meanwhile I updated to FF version 125.2 but the issue is not solved for me yet. When I click on an external link in AppleMail or other Apps, FF starts and shows the startscreen. Then the screens "flickers" one time but nothing else happens. Because not many users are reporting this issue I think that may be a configuration set on my IPhone is the cause of this and not a bug in FF. Has anyone an idea what can be the issue and how to solve it ?

I'm now very annoyed by this issue and if I don't find a solution soon, I'll install another browser.

Thank you in advance for your support Udo

Asked by 4rtvjj45j8 2 days ago

Last reply by Adrian 2 days ago

Keep getting red padlock despite it saying my connection is secure

Hi, I keep getting the red padlock but when I tap on it it says my connection is secure and when I tap on that it shows that I’m connected to HTTPS. What’s causing this?… (read more)

Hi,

I keep getting the red padlock but when I tap on it it says my connection is secure and when I tap on that it shows that I’m connected to HTTPS. What’s causing this? Is my connection exposed? When i shutdown and reopen the app the red padlock goes away but I'm confused as it says 'connection is secure' either way.

Thanks, See photo

Asked by zzz199 3 days ago

Open In App/Switch back to Firefox

Video of the issue If i open a link to redirect to an app, let’s say wikipedia, it will redirect fine. When i switch back to Firefox, the mobile version of the link i c… (read more)

Video of the issue

If i open a link to redirect to an app, let’s say wikipedia, it will redirect fine. When i switch back to Firefox, the mobile version of the link i clicked on will be loaded instead of just displaying search engine search results where i clicked the wikipedia link. 

Another thing that happens is if i click on the link, still being wikipedia, get redirected to the app, then close out firefox, the next time i open firefox, it will redirect me back to the wikipedia app.

This issue I have been having is not just related to Wikipedia, this is for any other link that may open a related app I have installed on my phone.

iOS 17.5 iPhone 14 Pro

Asked by cmguy416 3 days ago

password manager

Hi ! I´m using firefox 125.1(40778) on ios 17.4. Recently I faced a problem with the password manager of Firefox, as it doesn`t automatically fill in username and pa… (read more)

Hi ! I´m using firefox 125.1(40778) on ios 17.4. Recently I faced a problem with the password manager of Firefox, as it doesn`t automatically fill in username and password on a site I visit on a regular basis. But when you click on the username the keyboard pops up and there I found the option to use the password manager of firefox. After re-authentification (fingerprint on my mobile) it opens the password manager and suggests the appropriate password. Clicking on it and you are in.

So the password manager still works although in a more complicated way because once you´re in the house you don´t need the door key anymore.

Regards Günter

Asked by 2gndtczmyf 3 days ago

Search suggestions all but disappeared this week

It used to be that when I typed in the beginning of a URL, Firefox would suggest a massive list of matching URLs from my history that would slowly dwindle as I typed mor… (read more)

It used to be that when I typed in the beginning of a URL, Firefox would suggest a massive list of matching URLs from my history that would slowly dwindle as I typed more, but now I get only three suggestions.

I didn't change anything, so is this a change in Firefox? If so, can it be changed back? Or made an option?

Asked by mr.mattkatz 5 days ago

Billón- refund

Please refund m money for the yearly subscription amount which I never agreed to purchase . I sent 3-3 messages asking for a refund. When I pushed the submit button it … (read more)

Please refund m money for the yearly subscription amount which I never agreed to purchase . I sent 3-3 messages asking for a refund. When I pushed the submit button it won’t allowed me

Asked by Maritza Stenehjem 5 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

Firefox going into private browsing mode on its own

My Firefox keeps going into private browsing on its own. I deleted the app and cleared it and it’s done it again. When I go into settings there is no way for me to unchec… (read more)

My Firefox keeps going into private browsing on its own. I deleted the app and cleared it and it’s done it again. When I go into settings there is no way for me to uncheck private browsing

Asked by stillblest2007 5 days ago

User TLS certificates not used

A private site that authenticates via user certificates works successfully with Safari, but fails in Firefox iOS (yet works fine in Firefox for Windows) Firefox seems to … (read more)

A private site that authenticates via user certificates works successfully with Safari, but fails in Firefox iOS (yet works fine in Firefox for Windows) Firefox seems to neither: 1. access user certificates from the iOS Configuration Profile 2. manage certificates in its own store.

On initial load, Safari prompts for which certificate to use, while Firefox displays an NSURLErrorDomain message.

Is there a way to use user certificates in Firefox iOS for authentication (i.e. am I doing something incorrectly)? If not, can such functionality please be added.

Asked by aming-miyembro 1 week ago

Last reply by aming-miyembro 6 days ago

Firefox and Krisp app

I need to set the output audio for an specific browser. I need someone to chat and access my laptop for help. I am using Krisp. I am trying to select the output audio in … (read more)

I need to set the output audio for an specific browser. I need someone to chat and access my laptop for help. I am using Krisp. I am trying to select the output audio in the settings of Firefox but nothing is happening

Asked by Lynn mancebo 6 days ago

Passwort not fill in Print not possible 😡

iOS and Safari Passworts don’t show up right No auto fill Printing is not possible! I got a ICS file yea iOS calendar FF can not add it to calendar! Safari can !!… (read more)

iOS and Safari Passworts don’t show up right No auto fill Printing is not possible! I got a ICS file yea iOS calendar FF can not add it to calendar! Safari can !! Is FF still beta for IOS ? Unhappy!!😔

Asked by jarre 6 days ago