Firefox Focus Support Forum

I have already added four shortcuts to my Firefox Focus browser, however I have forgotten how I performed this task. Could you please refresh my memory? I cannot find any information on this subject.

Hi there, When I try to use Firefox Focus by tapping the search bar (see screenshot), my phone keyboard does not appear. No matter how many times I tap. I have tried clearing cache, deleting the app's data, restarting my phone, and uninstalling and reinstalling the app. None of these fixed the issue. This makes the app completely unusable. Any assistance is appreciated. Thank you.

EDIT: The keyboard app I am using is Gboard - it came pre-installed on my phone.

I was looking up a Kinder candy product called "Happy Hippo" yesterday afternoon, and briefly surfed around a website for a weird American supplement company with the same name that also came up in the search results. (Just out of curiosity trying to figure out what the supplement they were selling even was.)

That supplement company subsequently showed up in my inbox this morning offering me a discount code. And to state the obvious: I ABSOLUTELY did not give this sketchy supplement company my email address while on their site.

I would be alarmed to find any company tracking me to my inbox after simply browsing their website for less than two minutes, but for it to happen after using Firefox Focus, I'm also dismayed.

I've already unsubscribed from their mailings and sent a strongly worded email about the invasion of internet user privacy, but half the problem must also lie on Firefox Focus' end. I don't know who can look for bugs or loopholes that would have let this happen, but hopefully reporting it here will start that process.