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  • Archived

Can't save images - not responding

With the latest Firefox on Windows 8.1, if I right click to save an image, it doesn't work. The Save screen comes up, but the buttons along the bottom are missing. The … (read more)

With the latest Firefox on Windows 8.1, if I right click to save an image, it doesn't work. The Save screen comes up, but the buttons along the bottom are missing. The blue circle is spinning. Then it will say "not responding: and there is no way to get out, except to close the program. I've tried turning off other programs and starting in safe mode, with no add-ons, but I have the same problem.

Asked by jMac 7 years ago

Last reply by UnknownVT 6 years ago

  • Archived

Weird issues with YouTube navigation

Hi, I'm a new Firefox user and I did a fresh install of the latest version today, as well as installing some extensions. Everything is working great, except I have some n… (read more)

Hi,

I'm a new Firefox user and I did a fresh install of the latest version today, as well as installing some extensions. Everything is working great, except I have some navigation issues with YouTube.

If I go to the YouTube homepage, then I press the back button to go back to the previous site I was on, it doesn't work. What happens is, I stay on YouTube, except now both the back and forward buttons light up in the toolbar. If I press back again, I go back to the site I was on previously, so I have to hit back twice every time. If I hit forward, I stay on the page I'm on, but the forward button greys out.

Also, let's say that I am on the YouTube homepage and I click on a video to watch it. At that point, I can click back to go back and it works as normal, but when I do that, the forward button is not lit up, so I can't go forward to the video that I just watched.

These issues only affect YouTube. I've been browsing around the web using Firefox for a few hours and all other sites seem to work just fine.

Any ideas? Thanks.

Asked by DJSigma 7 years ago

Last reply by cor-el 7 years ago

  • Archived

java not found

I have a complaint. It seems like every time I do a major update to either Firefox or Windows I have a problem with Jave being recongized on my computer. I look at the … (read more)

I have a complaint. It seems like every time I do a major update to either Firefox or Windows I have a problem with Jave being recongized on my computer. I look at the instructions and it tells me about the little pop up box that appears and that if that doesn't come up I should be able to see the little red icon on the address bar - but i never do. This is getting very frustrating. The website that happens is http://www.smartsource.com/smartsource/index.jsp?Link=MKRU3JAAR6CCY

Asked by debi0662 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Since version18 Firefox (now 19.0.2) running under WindowsXP SP3 does not go to a typed in website unless it is a bookmarked website whilst IE works well.

Problems started when upgrading to version 18.0 Actual FF version is already 19.0.2 Windows XP SP3 . If I want to surf to e.g. www.nmbs.be FF does not reacty and not conn… (read more)

Problems started when upgrading to version 18.0 Actual FF version is already 19.0.2 Windows XP SP3 . If I want to surf to e.g. www.nmbs.be FF does not reacty and not conncet to this website . If I try to conect to www.italia.fm to listen to italian music it works the first time because it is in my bookmarks. . If I leave www.italia.fm and try to connect again the music no longer plays . Set FF back to initial settings does not solve the problem Options Advanced Connection settings: - "use system settings" does not work - "automatic detection of proxy settings" does not work

Asked by GJBOS 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Server Problem JAVA Installer

I receive the following message trying to install JAVA: Server Problem JAVA Installer Download File C:\Documents and Settings\DAD\Application Data\Sun\JAVA\jre1.7.0_17\j… (read more)

I receive the following message trying to install JAVA:

Server Problem JAVA Installer


Download File C:\Documents and Settings\DAD\Application Data\Sun\JAVA\jre1.7.0_17\java_sp.dll is corrupt

I have uninstalled JAVA and attempted to reinstall. The above is the response I receive.

I was attempting to play a game on POGO when it searched for JAVA. It came up that no JAVA was found. That is when my problem started. I have done the following:

Uninstalled JAVA and attempted to reinstall Checked the plug ins

Please advise me as to what to do.

Asked by Sheba497 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Untrusted connection with a certificate signed by an Enterprise CA

I have a site hosted on IIS that is secured using a standalone enterprise CA. The CA certificate is stored in both the current user and local machine Trusted Root Certif… (read more)

I have a site hosted on IIS that is secured using a standalone enterprise CA. The CA certificate is stored in both the current user and local machine Trusted Root Certification Authorities stores, and the site works in IE. If I view the certificate in IE, I can see that my CA issued the site cert, and that both are trusted. FF 24 gives me:

ice71.icelab.computer-talk.com uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer)

And the window to add an exception says:

Certificate is not trusted, because it hasn't been verified by a recognized authority using a secure signature.

If I view the certificate, the certificate hierarchy doesn't show the issuer (it does appear in IE), but the "issued by" details on the general tab DOES have the common name of my CA. This common name matches the CN of the cert that's in the Trusted Root CAs store.

Any idea why this won't validate?

Asked by cbardon 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Firefox has no search engines and is not useable.

I have totally removed Firefox and re installed it many times, but Firefox still has no search engines. The address bar and search options are non responsive. There is no… (read more)

I have totally removed Firefox and re installed it many times, but Firefox still has no search engines. The address bar and search options are non responsive. There is no option to choose or install any search engines.

Asked by syzygist99 7 years ago

Last reply by KhunRoger 7 years ago

  • Archived

How can autoplay video be stopped in Firefox 24

I have tried about:config turning "media auto start" to false and "click to play" to true. Videos keep starting automatically. I read that there is an addon that stops th… (read more)

I have tried about:config turning "media auto start" to false and "click to play" to true. Videos keep starting automatically. I read that there is an addon that stops this, but that it doesn't work in version 24. This is prevalent on media sites (AZCentral.com and now NPR.org). What is the solution?

Also, despite a popup blocker, there are these obnoxious ads that keep popping up anyway.

I'll get a Windows box saying "Firefox has blocked a popup" with the only option being "Okay." When I click "Okay," the popup ad opens in a separate window. What is causing this? It usually happens on media sites.

Asked by DesertAries 7 years ago

Last reply by Nellus 7 years ago

  • Archived

Suddenly Firefox has stopped working, whether I type the url or hit a bookmark. Why? This is very frustrating

hi about 2 days ago ff stopped working. i type an address into the usual window like i've done a million times, hit enter, and nothing happens. i click on a bookmark… (read more)

hi about 2 days ago ff stopped working. i type an address into the usual window like i've done a million times, hit enter, and nothing happens. i click on a bookmark, the url shows up in the address window, but nothing happens. there are maybe 3 bookmarks that still work, and all the rest are duds. auto-complete still works, but firefox refuses to take to the address. i get a lot of "flash crashes" (thanks, adobe) so i recently updated flash, and that started the problem. this is why i distrust updates. (for the record, i keep current with firefox updates, even though it is still bloatware that uses 2 GB just to run 3 windows. anyway, any help you could offer would be most... helpful! (not sure why my exclamation points are printing as open-brackets, but hey, whatever, that's the internet) thanks, tim

Asked by TIMSPORES 6 years ago

Last reply by John99 5 years ago

  • Archived

I can't get Google (word & icon) to load in the search bar on my home page. How can I fix this?

Starting a few weeks ago every time I load my home page in Firefox (v20) the search bar, next to the right side of the address bar, comes up what I call blank. It's just … (read more)

Starting a few weeks ago every time I load my home page in Firefox (v20) the search bar, next to the right side of the address bar, comes up what I call blank. It's just a small blank sheet of paper with the upper corner turned down. What should be in that search box is the icon and word "Google". When the icon and the word Google doesn't load I can't type any web address in the address bar and change to that web site. Also, when I bring down the menu of previous web addresses from the address bar and click (highlight) one of them nothing happens either. I have tried about everything I can find on this or that I can think of and so far nothing has worked. Once in a while I might get the Google icon & word to come up like it's supposed to in the search bar but it won't stay. It might last the rest of a given evening but the next time I bring up my home page it's gone. I really NEED help on this. Thanks for any help or suggestions for this problem.

Asked by RDorris4 7 years ago

Last reply by cor-el 7 years ago

  • Archived

unable to type inurl, firefox will not go to any site that isnot alreay in my favorites

I am not able to go to any website by typing in the url, I can only go to sites that are already part of my favorites. I have tried the firefox reset, did not work, i hav… (read more)

I am not able to go to any website by typing in the url, I can only go to sites that are already part of my favorites. I have tried the firefox reset, did not work, i have tried to start firefox in safe mode, did not work. I have tried to load a web browser, it wont allow me to load any type of search engine.

Asked by gfields321 7 years ago

Last reply by luckybom 7 years ago

  • Archived

Firefox black screens and more problems?

So as of about 2/3 weeks ago my firefox hasn't been itself for some reason unknown to me. Every time i load it up it starts as a black tab then loads to google. This blac… (read more)

So as of about 2/3 weeks ago my firefox hasn't been itself for some reason unknown to me. Every time i load it up it starts as a black tab then loads to google. This black tab problem happens on 90% of websites i open, before it loads the tab is black. Another problem I am having is with pop ups. I use a website and to download thing its a pop up and it works fine on IE and Chrome but with firefox it freezez and then Firefox crashes. I'm also getting a lot of what i would call lag again only with Firefox as it's taking longer than it used to, to do anything.

I have tried resetting it, I have tried uninstalling completely and reinstalling but still no difference. Btw I'm on Windows 8 if that helps anything.

Asked by Stevenc1652 7 years ago

Last reply by vero0591 6 years ago

  • Archived

How do I stop Firefox reverting back to the default Page Setup for printing?

I always set the Print>Page Setup>Margin Header and Footers to "blank" for printing but every time I shut Firefox down then reopen it, it reverts to the default set… (read more)

I always set the Print>Page Setup>Margin Header and Footers to "blank" for printing but every time I shut Firefox down then reopen it, it reverts to the default settings, e.g. Title, Date & Time, Page Number etc.

I'm using v24. This has never happened before, how do I prevent it happening?

Incidentally I'm sure most people set these to "blank" these days, why can't Mozilla just program Firefox to use "blank" as the default? I'm sure it would save a lot of people a lot of hassle.

Asked by coolcity 7 years ago

Last reply by iamjayakumars 7 years ago

  • Archived

I cannot see profile photos on Facebook. How can I fix this?

I just started using Firefox a day or two ago. I didn't notice a problem with his browser while on Facebook until I attempted to change my profile pic. Now I can't even d… (read more)

I just started using Firefox a day or two ago. I didn't notice a problem with his browser while on Facebook until I attempted to change my profile pic. Now I can't even download a profile photo and none of the profile photos appear when I log on to Facebook.

It can't be a problem with my Security or Account Settings on FB because I share this PC with someone else in my household and they are having the same problem with their FB account.

Thanks.

Asked by Caramel 9 years ago

Last reply by cor-el 9 years ago

  • Archived

Firefox Constantly Crashing since 33.0.3 Update

I know there is another post about this, but the user didn't give too much information, and the "solution" does nothing to help. I had bunch of tabs open, which I normall… (read more)

I know there is another post about this, but the user didn't give too much information, and the "solution" does nothing to help.

I had bunch of tabs open, which I normally do on Firefox without issue, and Firefox automatically updated itself. Shortly after, Firefox crashed while I was trying to access another web page.

Since then, it will constantly crash. If I restart and restore all my tabs, it will normally crash as soon as I try to use a new tab or type in my old ones. If I leave it alone for a while it seems to work for a matter of minutes before crashing again.

I even reset Firefox, but that did nothing for me. It just seems like it wants to crash no matter what I try.

I had just put Firefox as my default web browser (as I had it this way before, but switched to Chrome when too many problems were occurring from a previous update). I had to go right back to Chrome. While I like to keep all my browsers updated, this is simply ridiculous. I have never crashed so many times from doing what a browser is meant to do.

Anyway I can downgrade back to just version 33.0.0 until another version comes out?

Asked by Heatshiver 6 years ago

Last reply by bluptcrzr 5 years ago

  • Archived

Updated Firefox but it disabled Microsoft net framework.. can't even access my Control Panel, now. What do I do?

It told me after the fact that it was not compatible with Microsoft net framework and that when a fix came up, I'd be able to find it. I cannot access any programs nor a… (read more)

It told me after the fact that it was not compatible with Microsoft net framework and that when a fix came up, I'd be able to find it. I cannot access any programs nor anything in the control panel.

Asked by Sirrussl 8 years ago

Last reply by cor-el 8 years ago

  • Archived

Is someone able to analyize my crash report please?

I hope to get some direction with FF crashes, I am getting between 10 & 20 crashes per month. Just recently it's gone crazy. I never get any response from crash repor… (read more)

I hope to get some direction with FF crashes, I am getting between 10 & 20 crashes per month. Just recently it's gone crazy. I never get any response from crash reports submitted???

bp-6e46c5a8-f70b-4e32-8f0a-9d6522141018 18/10/2014 12:08 PM bp-b19134b9-055f-4f25-8548-49da62141018 18/10/2014 11:40 AM bp-2ef9e16b-be87-449c-a39c-fef8d2141018 18/10/2014 11:40 AM bp-034d80c1-e7b8-4472-b26a-c9f182141018 18/10/2014 11:39 AM bp-12ac489c-5ccc-45bc-a9ac-cd3022141018 18/10/2014 11:39 AM bp-c53df39e-cdb7-447a-91dc-89d722141017 17/10/2014 11:20 PM bp-a0088fbe-7e34-4bbb-b5ca-f30d92141017 17/10/2014 3:33 PM bp-df8418b5-9a6b-45e1-bff7-25c062141017 17/10/2014 3:33 PM bp-20d1eb01-6a73-4283-8d80-9b4512141017 17/10/2014 3:33 PM bp-203b11de-1416-47f3-858a-b6bab2141017 17/10/2014 3:30 PM bp-0d77d172-83f5-4ec9-bafd-fa7b52141017 17/10/2014 3:29 PM bp-3b0f77e9-cd40-4d38-9505-3060d2141017 17/10/2014 3:29 PM bp-a4400389-89a2-4bb3-85d4-499942141016 17/10/2014 8:58 AM bp-9fb49d91-4fda-4927-a838-718d82141016 17/10/2014 8:38 AM 150b8cb7-66ac-4dc7-8f5f-50b3530e3a85 10/10/2014 7:56 PM bp-cd3ee511-eec1-424f-b921-8bbae2141006 6/10/2014 6:25 PM bp-bad65a64-18af-4d3a-825f-07a202140927

Asked by Dills58 6 years ago

Last reply by FredMcD 5 years ago