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  • Archived

Unable to send request at the startup

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. For example, if I op… (read more)

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. For example, if I open instagram.com: At the bottom it says, "sending request to www.instagram.com" and it stucks on that for some time as I'm not able to click anywhere in the webpage. And sometimes, it says, "transferring data from www.instagram.com" PC and the internet connection is fine. What could be the issue?

Asked by Ashish Massey 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

low volumn on you tube

I have the volume control all the way up. I turn the volume control on videos all the way up. I have just updated Firefox. The sound is too low. Is there an add-on? It u… (read more)

I have the volume control all the way up. I turn the volume control on videos all the way up. I have just updated Firefox. The sound is too low. Is there an add-on? It used to be OK, not now.

Asked by maryconstancelowery 1 year ago

Last reply by spammattic 1 year ago

  • Archived

windows 11 edge browser scrourge

Windows 11 keeps trying to change my browser from FF to their Edge spyware/virus (it asks EVERY time I start FF). I managed to get it stopped once - difficult and time-c… (read more)

Windows 11 keeps trying to change my browser from FF to their Edge spyware/virus (it asks EVERY time I start FF). I managed to get it stopped once - difficult and time-consuming, but the next Windows update re-installed it. I have used FF for 15 - 20 years and it works superbly for my needs and nothing from MS ever seems to work.

How can I stop this?

Thanks, Wolfgang

Asked by Wolfgang 11 months ago

Last reply by Wolfgang 11 months ago

  • Archived

Computer Slowness

Terry, thanks for writing me but I even have problems when I only use a couple tabs and I rarely use Facebook or Reddit. Yet even with limited use of Firefox it inevitabl… (read more)

Terry, thanks for writing me but I even have problems when I only use a couple tabs and I rarely use Facebook or Reddit. Yet even with limited use of Firefox it inevitably expands and expands using up more and more memory until I have to exit Firefox. Is there anything I can do to limit Firefox?

Asked by michaelbrandt362 1 year ago

Last reply by Bithiah 1 year ago

  • Solved
  • Archived

How to restore the green lock icon

hi I would like ask about green icon .Before I did this by security.secure_connection_icon_color_gray in about:config But in Firefox 106 did not works .There is any way… (read more)

hi I would like ask about green icon .Before I did this by security.secure_connection_icon_color_gray in about:config But in Firefox 106 did not works .There is any way to set this ssl green padlock.

Asked by idude 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

When I go to settings/General/Default Zoom if I check zoom text only, on my facebook page why does it enlarges the the images & have no effect on the text?

When I go to settings/General/Default Zoom if I check zoom text only, on my facebook page why does it enlarges the the images & have no effect on the text? If I use t… (read more)

When I go to settings/General/Default Zoom if I check zoom text only, on my facebook page why does it enlarges the the images & have no effect on the text? If I use the device settings +/- to reduce the the image I can get the font to a readable size but text on the left & right side of the page are still gone from the viewing area. Increasing obviously has no better results.

OK, I just tried unchecking zoom text only and it restored it to normal. I'm glad it's back to where was but the way it's listed in the setting seems confusing. If I check "zoom text only" that is the outcome I would expect,

When I first searched for help it returned 0 results, which is why I am posting it.

Asked by dherrle 1 year ago

Last reply by cor-el 1 year ago

Issues with 'Clickable' Search links on Bing Search Bar in Firefox Browser

To any one who can help or has any ideas thank you in advance, I have the Bing search bar set for my home page on my Firefox Browser. I have had this setup for years wit… (read more)

To any one who can help or has any ideas thank you in advance,

I have the Bing search bar set for my home page on my Firefox Browser. I have had this setup for years with no problems until a couple of months ago. When I do searches for things and then try clicking on the "Clickable" links, I always get a blank page and the string for the website address(s) always begin with something similar to this; "https://www.bing.com/ck/a?!&&p="; please see image attached. This happens rather I try opening one or many sites/pages for comparison. Below are the steps I have tried & the reasons I believe that the "clickable" links are the problem.

I type in the Bing bar my search topic. Bing will give me a bunch of links related to my search. If I find the one I want or several I want to check out, I'll click on the 'clickable' link(s) for the page(s). Bing will automatically open the link(s) in a new tab(s). *I do have my browser set to stay on the page that I am currently working on*. But even if I go to those pages right away, I still always get a blank page.

I'll use searching for 'IRS help' for my search example: I have tried several ways to get the links to open & they are as follows:

1) Type in the site address myself in the new Tab and use my keyboards 'Enter' key to go to it: -- This works of course -- But seeing as some address are very long this is not always helpful

2) Click on the 'Clickable' link for IRS's site: -- Bing will open a new tab itself, but will show a blank page with the link issue listed above when I go to it -- Doesn't work, Blank Page

3) Highlight the 'Clickable' link, right click it and select 'Open link in new tab' option: -- Again Bing opens the new tab, Blank page and link issue -- Even selected to open it in a new window and I get the same thing

4) Highlight/copy the 'Clickable' link, I open a new tab myself, then I right click to 'Paste' link and hit enter: -- Doesn't work, blank page

5) Highlight/copy the 'Clickable' link, I open a new tab myself, then I right click to 'Paste & Go" link: -- Doesn't work, blank page

6) I copy the 'Non-clickable' written out address(i.e. IRS.gov/help for example), Paste it in a new tab that I open and the choose one of these options: -- "Paste & Go' or 'Paste' and use my keyboards 'Enter' key. -- Both work, no problem -- But when your in a rush, this too can be time consuming.

Please advise. Is there something I am missing or may have done wrong? I have had Firefox and Bing for a very long time like I said and I truly hate having to use the other browsers, etc. but I need to be able to get things done in a crunch some days and so this is driving me crazy.

I hope it's just the links and that they can be fixed, Red

Asked by Red 4 months ago

Last reply by zeroknight 4 months ago

  • Archived

Firefox Browser Can't Open Without My Permission

Firefox has been updated on my PC at least 100 times. It ALWAYS brings up the screen asking me to verify if thiis program can make changes to my computer, Why? Is v 102.… (read more)

Firefox has been updated on my PC at least 100 times. It ALWAYS brings up the screen asking me to verify if thiis program can make changes to my computer, Why? Is v 102.1 the latest? I don't know I see other comments about other versions.

And so many more issues I am about to pull every last hair out of my head. I don't even know how your Bookmarks work, nothing like I've ever seen. And, why does Firefox Browser open in different pages, sometimes. I'll have 2 rows or 3 rows of add-ons. Sometimes the font is so tiny I cannot read it, other times it's just fine.

I know what you are going to do. You'll give me some instructions with words that mean nothing to me. Then you'll provide articles I can read, and they mean nothing to me either. I AM NOT an IT person. I just want to turn on my computer and have it work properly JUST ONCE! Wouldn't that be great, then maybe twice in a row!

I thoiught i would be happy with Firefox, but I'm not. Just like I'm not happy with Windows platforms from 7 onward. Instead of making things easier for the everyday user all you do is make things more confusing and complex. I read some of the questions on this website and I don't even know what they're talking about.

I just want Firefox to WORK

Asked by Rhonda 1 year ago

Last reply by cor-el 1 year ago

  • Archived

clearing history

If clearing history & deleting everything, wouldn't i lose items i want to keep ? I usually go through, deleting one item at a time, so as not to lose everything… (read more)

If clearing history & deleting everything, wouldn't i lose items i want to keep ? I usually go through, deleting one item at a time, so as not to lose everything. This can take awhile ! What am I doing wrong ? I really like Firefox, by the way. I feel 'safe' using it, like the features, just everything about it !

Asked by Sunflower44 1 year ago

Last reply by cor-el 1 year ago

  • Archived

why can't enchanted tracking protection be disable in about:config turn on FALSE DOES NOT WORK??? I'm 68 I can't keep turning it off to type in passwords I pay my bills online. I have Malwarebytes for protection.

why can't "enchanted tracking protection" be disable in about:config. I changed it to FALSE DOES NOT WORK??? I'm 68, I can't keep turning it off to type in passwords. I p… (read more)

why can't "enchanted tracking protection" be disable in about:config. I changed it to FALSE DOES NOT WORK??? I'm 68, I can't keep turning it off to type in passwords. I pay my bills online. I have pay Malwarebytes for protection. It should be optional, not shoved on us. Jazz

Asked by jazzapia1 7 months ago

Last reply by zeroknight 7 months ago

  • Archived

How to separate Firefox taskbar window from pinned icon on Windows 8 Pro?

So, back in the days when I installed Firefox, it would automatically pin it to the taskbar. When I opened Firefox, the newly-opened Firefox window appeared separated fro… (read more)

So, back in the days when I installed Firefox, it would automatically pin it to the taskbar. When I opened Firefox, the newly-opened Firefox window appeared separated from the pinned icon in the taskbar. I liked this because it allowed me to open new windows faster. Now, I had to uninstall and re-install Firefox (the last version as of today) because of some problem. Now, this separation no longer occurs. If I open Firefox, the opened window and the pinned icon in the taskbar become the same thing. How can I fix this?

I am using Windows 8 Pro btw.

I attached a screenshot to show how it looks like.

Asked by King Massen 1 year ago

Last reply by TechHorse 1 year ago

  • Archived

autoplay block does not work

Hi i connect on this website:https://www.online-tech-tips.com/computer-tips/how-to-remove-default-microsoft-apps-in-windows-11-10/ and the videos play automatically with… (read more)

Hi i connect on this website:https://www.online-tech-tips.com/computer-tips/how-to-remove-default-microsoft-apps-in-windows-11-10/

and the videos play automatically with the autoplay block on firefox, thank you for your help god bless.

Asked by loceanworld 10 months ago

Last reply by Terry 10 months ago

  • Archived

firefox Did Not Connect: Potential Security Issue

Since this took me awhile to figure out I thought this could help other people. firefox Did Not Connect: Potential Security Issue Also you can manually add sites in pr… (read more)

Since this took me awhile to figure out I thought this could help other people.

firefox Did Not Connect: Potential Security Issue

Also you can manually add sites in preferences. Privacy & Security Preferences → View Certificates... → Servers → Add Exception

Asked by COKEDUDE 1 year ago

Last reply by cor-el 1 year ago

  • Archived

jscher2000

Hello, jscher2000 I believe the last communication we had was on July 28, 2022. I had my last message pulled up and now I don't know where it is. You had asked me the n… (read more)

Hello, jscher2000

I believe the last communication we had was on July 28, 2022. I had my last message pulled up and now I don't know where it is.

You had asked me the number of Profiles I had and if I remember correctly it was 8 or 9 not all active. The other big problem that still will not go away is attached and I hope you are able to open this attachment. I cannot open Firefox without this message coming up and now it's appearing on other screens.

Can you see the screen below that states "We've made some educated guesses about your current browser". Somehow, my information was changed to OS 8. I have never in my life used that OS, nor I have used 8.1. I have tried to change it back to Windows OS 10, but it seems to prefer 8. How do I fix that problem.

So, I read in an email I receive quite often that Firefox had updated to OS 104, mine did not change on August 23rd and my settings suggest it should have change since it's set to update automatically. I manually updated a couple of hours ago.

Now since I'm updated to OS 104 is there anything I need to do to make sure that the previous update isn't going to mess up, like it usually does, or do I need to uninstall something or another, do some magic tricks, or stand on my head?

I would appreciate your continued help. I have no idea where the email that I sent to you regarding the number of profiles I have, but I did see it as I was try to slug through this system of emails trying to find you and your last response to me on July 28th. If you can find that you will also find my answer to your question.

Thank you, Rhonda

Asked by Rhonda 1 year ago

Last reply by Rhonda 1 year ago